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W-2 Form: What Is It, Who Gets One, and More

Written by Riley Adams, CPA • Reviewed by a TurboTax CPAUpdated for Tax Year 2024 • March 13, 2025 10:04 AM
OVERVIEW

A W-2 form is a tax form used by employers to report an employee’s wages, withheld taxes, and other information to employees, the IRS, and the Social Security Administration each year. Employers must also provide copies of each worker’s W-2 form to the employee, who then uses the form to file their federal and state income tax returns.

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Key Takeaways

  • Form W-2 contains important tax information from your employer related to your earnings, tax withholding, benefits, and more.
  • Only employees get a W-2 form. Freelancers and other independent contractors don’t get W-2 forms.
  • All your W-2 forms should be sent to you by January 31 each year. That way, you should have them in time to prepare your income tax return.
  • If you don’t receive a W-2 form from your employer, or you receive an incorrect form, contact your employer immediately to see if a W-2 form has been issued for you or to request a corrected form.

What is a Form W-2?

Form W-2, Wage and Tax Statement, is an IRS tax form that’s used to summarize an employee’s wages and the taxes withheld from their paychecks during the year. The form also includes information about certain employer-provided benefits, such as health insurance, adoption and dependent care assistance, health savings account contributions, and more.

An employer is responsible for filing a W-2 form for most employees with the Social Security Administration (SSA) each year. The SSA shares the information included on the W-2 forms with the IRS. Copies of a worker’s W-2 must also be provided to the employee, who then uses the form to complete their federal and state income tax returns.

Why are W-2 forms important?

While W-2 forms may seem like just another piece of paper to collect during tax season, they’re actually quite important for a number of reasons. Here are a few of the ways your W-2 forms can be helpful:

Tax return preparation. First and foremost, W-2 forms are essential for filing your taxes accurately. The information they provide about your earnings from employment and the taxes withheld from your paycheck are needed for calculating your tax liability and determining whether you owe taxes or are entitled to a refund.

Employment and income verification. W-2 forms provide a record of your employment and wages. This can help verify your work and income history, which you might need for non-tax reasons like applying for a loan or credit card.

Personal financial planning. Your W-2 forms serve as a record of your income for the year, which can be useful for budgeting and financial planning. They also provide a snapshot of your tax withholdings, which can help you determine if you need to adjust your tax withholding for the following year to avoid owing taxes or receiving a refund that’s too big.

Social Security and Medicare benefits. The Social Security taxes and Medicare taxes withheld from your paycheck during the year are reported on your W-2 form. Eligibility for and the amount of your Social Security and Medicare benefits are based in part on the amount of these taxes you pay over the years. If there’s a problem with your benefits down the road, your W-2 forms can provide a record of the taxes withheld for any given year.

Fraud prevention. W-2 forms can help the IRS detect and prevent identity theft and tax fraud. The IRS compares the information on your tax return with the data on your W-2 form to ensure that everything is accurate. If there are any discrepancies, it could trigger an investigation that catches a thief.

Who receives a Form W-2?

You should only receive a W-2 form if you’re an employee. This includes full-time, part-time, and temporary/seasonal employees. If you only work for a company as a freelancer or are otherwise an independent contractor, you shouldn’t receive a W-2 from them.

Generally, your employer has to send you a W-2 form if you’re an employee and they either:

  • paid you $600 or more in wages
  • withheld any income, Social Security, or Medicare tax from your wages
  • would have had to withhold income taxes from your wages if you (1) had not claimed an exemption from withholding on Form W-4, or (2) had claimed no more than one withholding allowance on a pre-2020 W-4 form

You could receive multiple W-2s for a single tax year if, during the year, you:

  • changed jobs
  • worked more than one job where you were considered an employee
  • the company you worked for was acquired by another company

When are W-2s sent out?

To ensure you have it in time for tax season, the IRS requires employers to send W-2 forms to their employees no later than January 31 following the close of the tax year. So, for example, by January 31, 2025, for W-2s for the 2024 tax year. Generally, this means W-2s must be mailed by January 31, but not necessarily received by employees by this date.

If you’re an employer, you also have to file W-2 forms with the SSA by January 31. However, you can request a 30-day extension by submitting Form 8809, Application for Extension of Time to File Information Returns. You need to indicate that at least one of the criteria for granting an extension applies. The IRS will generally allow an extension only in limited cases for extraordinary circumstances or a catastrophe, such as a natural disaster or fire destroying the records needed to file the W-2 forms.

Even if you request and receive an extension to file W-2s with the SSA, you still have to provide your employees copies of their W-2s by January 31, unless you’re granted an extension to provide W-2s to your employees after the due date. You can request an extension by faxing a Form 15397 to the IRS. Since the extension isn’t automatic, you have to include the reason why you need more time. If approved, the extension will generally be for no more than 15 days, unless the need for up to 30 days is clearly shown.

What if you don’t receive a W-2 form?

If you don’t receive your W-2 by early February, contact your employer. They might be able to provide you with an electronic version for use until you receive the paper version in the mail.

If you don’t have a W-2 form by the end of February, you can call the IRS at 800-829-1040 and ask them to contact your employer. If you don’t receive your W-2 in time to file your income tax return, you can use Form 4852 as a substitute to file with your return.

TurboTax Tip:

You also might be able to use online tax software like TurboTax to import your W-2 even if you didn’t receive it in the mail yet.

What if you find an error on your W-2 form?

If you receive your W-2 and notice a mistake on it – whether your name is misspelled, the Social Security number is wrong, there’s an incorrect dollar amount, or something else – let your employer know and ask for a corrected W-2.

If you can’t get a corrected form from your employer, follow the instructions above for missing W-2 forms – that is, first call the IRS for help, then use Form 4852 as a substitute if necessary.

How to read your W-2 form

Your Form W-2 contains important information that you need to complete your tax return. It shows your total wages from the employer and the amount of taxes withheld from your paycheck for the year. Among other things, it might also contain information about:

  • tips
  • contributions to a 401(k)
  • contributions to a health savings account
  • premiums your employer pays for health coverage
  • other employee benefits

Here’s a quick rundown of what’s reported on a W-2 form.

image of 2024 W2 form

Boxes A to F – Identifying Information

Boxes A to F on a W-2 form include identifying information about you and your employer. You’ll see your Social Security number (Box A), name (Box E), and address (Box F) in these boxes. Your employer’s employer identification number (EIN) (Box B), name and address (Box C), and control number (Box D), if any, appear in them as well.

Boxes 1 and 2 – Compensation and Federal Income Tax Withholding

Box 1 shows the total taxable amounts paid to you by your employer during the year. This includes any wages, salary, tips, bonuses, prizes, and various other types of taxable compensation. Box 2 shows the total amount of federal income tax withheld by your employer on your behalf.

Boxes 3 to 6 – Social Security and Medicare Wages and Tax Withholding

Boxes 3 and 5 show the amount of your earnings subject to Social Security and Medicare taxes, respectively. Boxes 4 and 6 show the amount of Social Security and Medicare taxes withheld from your pay during the year. The amounts in Boxes 3 and 5 might be different from the amount in Box 1. This often happens in situations where taxes on some of your income are deferred, such as when you contribute to a traditional 401(k) or other similar plan.

Boxes 7 and 8 – Tips

If you earned money through tips during the year, Box 7 shows how much you reported in tips, while Box 8 shows how much money your employer allocated to you in tips.

Box 9 – Reserved

The box once reported an employer benefit which no longer exists (advance earned income credit payments). The box is now grayed out as a result.

Box 10 – Dependent Care Benefits

If your employer provided or paid for dependent care benefits, Box 10 reports this amount.

Box 11 – Nonqualified Plans

If you received distributions from a non-qualified deferred compensation plan, this information is reported in Box 11.

Box 12 – Codes

If you received other types of compensation or reductions to your taxable income, the amount will be reported in Box 12 along the appropriate one- or two-letter code. Items reported in Box 12 include contributions to a 401(k) plan, employer contributions to a health savings account, nontaxable sick pay, adoption benefits, and the taxable cost of group-term life insurance over $50,000.

Box 13 – Statutory Employee, Retirement Plan, and Third-Party Sick Pay

Box 13 indicates whether you worked as a statutory employee not subject to federal income tax withholding, participated in an employer-sponsored retirement plan (such as a 401(k) plan), or received sick pay through a third-party (like an insurance company).

Box 14 – Other Information

Box 14 may include other federal tax information your employer wants to give you that doesn’t fit into any of the other W-2 boxes. Among other things, this could include state disability insurance taxes your employer withheld, union dues, payments for uniforms, health insurance premiums your employer deducted from your pay, educational assistance payments, and more.

Boxes 15 to 20 – State and Local Information

Boxes 15 to 20 are used to report state and local income tax information, including your employer’s state ID number (which is assigned by the state), state and local wages, and withholding of state and local income taxes.

There’s room on the W-2 form to report information for two states and/or localities. If your employer needs to report information for more than two states or localities, they need to prepare a second Form W-2 for you to use.

More FAQs about W-2 forms

If you want to know more about W-2 forms, here are answers to some other frequently asked questions about the form.

What is the difference between a 1099-NEC form and a W-2 form?

Generally speaking, both the W-2 and 1099-NEC forms are information returns meant to report income you received from work and taxes withheld from it during the tax year. The primary difference between the two lies in the circumstance under which you receive them and the taxes withheld from the income.

Your employment status dictates whether you’ll receive a W-2 form or a 1099-NEC form. When you work as an employee, your employer will send you a W-2 (assuming the requirements listed above are satisfied, which is usually the case). On the other hand, if you work as a freelancer or other type of independent contractor, the company will generally send you a Form 1099-NEC if you’re paid at least $600 during the tax year.

There’s also a big difference between W-2 and 1099-NEC forms when it comes to tax withholdings. Employers are not only required to withhold federal income taxes from your pay, but typically Social Security and Medicare taxes as well. Depending on where you live, state and local income taxes may also have to be withheld. All of these withheld taxes for the year are included on your W-2 form.

If you’re an independent contractor, the business paying you doesn’t usually withhold taxes on your behalf. Instead, you’re generally responsible for paying income taxes periodically during the year with estimated tax payments – which don’t show up on Form 1099-NEC. However, if you’re subject to backup withholding, the amount withheld from your pay for this purpose will be reported on your 1099-NEC form.

What is the difference between a W-4 form and a W-2 form?

While similar in name, there are also big differences between a W-4 form and W-2 form.

First, who prepares each form differs. If you work as an employee, you prepare a W-4 form and give it to your employer. On the other hand, your employer prepares a W-2 after the tax year and sends it to you and to the SSA.

Second, the W-4 provides information that your employer uses to determine how much federal income tax to withhold from your paycheck. The W-2 reports how much you earned from your employer, as well as how much income, Social Security, and Medicare tax was withheld from your pay during the tax year.

It’s a good idea to review your income tax withholding annually to make sure the correct amount of tax is being withheld from your paychecks. If you receive a large tax refund each year – and would rather have a bigger paycheck each pay period and smaller refund at tax time – you can submit a new W-4 at any time to have your employer change your withholding.

Likewise, if you owe the IRS money when you file your tax return, you can complete a new W-4 and have more income tax withheld from each paycheck. This can help you avoid having to pay the IRS at tax time and reduce or eliminate IRS penalties for underpayment of taxes.

To get a better sense of how much federal income tax you should have withheld from your pay, use TurboTax’s W-4 withholding calculator.

How much money do I need to make to get a W-2 form?

If you’re an employee and are paid at least $600 during the year, your employer is required  to send you a W-2 form for the year.

However, as noted above, you can still be issued a W-2 form if you earn less than $600 for the year. For example, you should get Form W-2 if you made less than $600, but your employer withheld income, Social Security, or Medicare tax from your paycheck. If you claim an exemption from withholding for the year, your employer should also send you a W-2 form if they would have had to withhold income taxes from your pay if you didn’t claim the exemption.

What is “Cafe 125” on a W-2 tax form?

Not to be confused with a place to go for coffee, Cafe 125 is short for a “cafeteria plan” established under Section 125 of the U.S. tax code. A cafeteria plan is a type of employee benefits plan that allows workers to choose from a variety of benefits options and generally pay for them with pre-tax dollars, which reduces the employee’s taxable income. Employees also don’t have to pay Social Security and Medicare taxes on certain pre-tax benefit payments, so those taxes are reduced as well.

Benefits frequently offered through a cafeteria plan include:

If you see Cafe 125 on your W-2 form (typically in Box 14), this should not change how you prepare your tax return. The money set aside for benefits you selected from your employer’s cafeteria plan should already be subtracted from the total amount of your compensation reported in Box 1 of your W-2.

What is Form W-2G?

If you gamble and win, your winnings need to be included in your taxable income. That’s why a casino or other gambling establishment might give you a Form W-2G immediately at the gambling venue or mail you one by January 31 of the following year. You will use the W-2G form to prepare your tax return for the tax year you won the money.

A W-2G form shows how much you won at the payer’s establishment. You might not necessarily receive a W-2G for all of your gambling winnings, but you still need to report all your winnings on your tax return. If you receive multiple W-2G forms, you also have to include the winnings from all of them when preparing your tax return.

You may also be able to deduct gambling losses – but only up to the amount of your gambling winnings.

Can I file taxes without my W-2 forms?

You can still file your federal income tax return if you don’t have your W-2 forms. In fact, you’re still required to file on time even if you don’t have a W-2 form for whatever reason. As noted above, if you don’t receive a W-2 form, or you get an incorrect one, you might eventually have to complete Form 4852 and use it as a substitute W-2 form to file your return.

Do I have to attach my W-2 to my tax return?

If you’re filing your federal income tax return using tax software (like TurboTax), you’ll be asked to enter information from your W-2 forms at some point. That information will be sent to the IRS electronically along with your tax return, so you do not need to send your W-2 forms separately.

However, if you’re filing a paper tax return by mail, you need to attach Copy B of each W-2 form you receive to the front of your federal tax return.

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    Refund Advance loans issued by First Century Bank, N.A. are facilitated by Intuit TT Offerings Inc. (NMLS # 1889291), a subsidiary of Intuit Inc. Refund Advance loans issued by WebBank are facilitated by Intuit Financing Inc. (NMLS # 1136148), a subsidiary of Intuit Inc. Although there are no loan fees associated with the Refund Advance loan, separate fees may apply if you choose to pay for TurboTax with your federal refund. Paying with your federal refund is not required for the Refund Advance loan. Additional fees may apply for other products and services that you choose.

    You will not be eligible for the loan if: (1) your physical address is not included on your federal tax return, (2) your physical address is located outside of the United States or a US territory, is a PO box or is a prison address, (3) your physical address is in one of the following states: IL, CT, or NC, (4) you are less than 18 years old, (5) the tax return filed is on behalf of a deceased person, (6) you are filing certain IRS Forms (1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862), (7) your expected refund amount is less than $500, or (8) you did not receive Forms W-2 or 1099-R or you are not reporting income on Sched C. Additional requirements: You must (a) e-file your federal tax return with TurboTax and (b) currently have or open a Credit Karma Money™ Spend (checking) account with MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply. Opening a Credit Karma Money™ Spend (checking) account is subject to eligibility. Please see Credit Karma Money Spend Account Terms and Disclosures for details.

    Not all consumers will qualify for a loan or for the maximum loan amount. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Your loan amount will be based on your anticipated federal refund to a maximum of 50% of that refund amount. You will not receive a final decision of whether you are approved for the loan until after the IRS accepts your e-filed federal tax return. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you.

    If approved, your Refund Advance will be deposited into your Credit Karma Money™ Spend (checking) account typically within 15 minutes after the IRS accepts your e-filed federal tax return and you may access your funds online through a virtual card. Your physical Credit Karma Visa® Debit Card* should arrive in 7 - 14 days. *Card issued by MVB Bank, Inc., Member FDIC pursuant to a license from Visa U.S.A. Inc.; Visa terms and conditions apply. Other fees may apply. For more information, please visit: https://support.creditkarma.com/s/article/Are-there-fees-with-a-Credit-Karma-Money-Spend-account.

    If you are approved for a loan, your tax refund after deducting the amount of your loan and agreed-upon fees (if applicable) will be placed in your Credit Karma Money™ Spend (checking) account. Tax refund funds are disbursed by the IRS typically within 21 days of e-file acceptance. If you apply for a loan and are not approved after the IRS accepts your e-filed federal tax return, your tax refund minus any agreed-upon fees (if applicable) will be placed in your Credit Karma Money™ Spend (checking) account.

    If your tax refund amounts are insufficient to pay what you owe on your loan, you will not be required to repay any remaining balance. However, you may be contacted to remind you of the remaining balance and provide payment instructions to you if you choose to repay that balance. If your loan is not paid in full, you will not be eligible to receive a Refund Advance loan in the future.

  • Pay for TurboTax out of your federal refund or state refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 service fee may apply to this payment method. Prices are subject to change without notice.

  • TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as a paid upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply. See Terms of Service for details.

  • TurboTax Live - Tax Advice and Expert Review: Access to an expert for tax questions and Expert Review (the ability to have a tax expert review) is included with TurboTax Live Assisted or as an upgrade from another TurboTax product, and available through December 31, 2025. Access to an expert for tax questions is also included with TurboTax Live Full Service and available through December 31, 2025. If you use TurboTax Live, Intuit will assign you a tax expert based on availability. Tax expert availability may be limited. Some tax topics or situations may not be included as part of this service, which shall be determined at the tax expert's sole discretion. The ability to retain the same expert preparer in subsequent years will be based on an expert’s choice to continue employment with Intuit and their availability at the times you decide to prepare your return(s). Administrative services may be provided by assistants to the tax expert. On-screen help is available on a desktop, laptop or the TurboTax mobile app. For the TurboTax Live Assisted product: If your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. For the TurboTax Live Full Service product: Hand off tax preparation by uploading your tax documents, getting matched with an expert, and meeting with an expert in real time. The tax expert will sign your return as a preparer.

  • TurboTax Live - Unlimited Expert Support: Unlimited access to TurboTax Live experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.

  • TurboTax Experts - Years of Experience: Based on experts' self-reported years of tax experience.

  • TurboTax Live - Expert Availability: TurboTax Live experts are available on nights and weekends for certain expanded hours during tax season (from January to April) and in the weeks leading up to tax extension deadlines. Outside of tax season, regular hours are Monday through Friday 5am to 5pm PT. Service, area of expertise, experience levels, and wait times vary, and are subject to restriction and change without notice. Unlimited access to TurboTax Live experts is included with all TurboTax Live products.

  • TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service experts are available to prepare 2024 tax returns starting January 6, 2025. One-day preparation and filing availability depends on start time, the complexity of your return, is based on completion time for the majority of customers, and may vary based on expert availability. A tax preparation assistant will validate the customer's tax situation during the welcome call and review uploaded documents to assess readiness and ability to file same-day. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.

  • TurboTax Live Full Service - “Local”: For purposes of virtual meetings, “Local" experts are defined as being located within the same state as the consumer's zip code. Not available in all states.

  • Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through November 1, 2025. Terms and conditions may vary and are subject to change without notice.

  • My Docs: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through December 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, and TurboTax Live Full Service products. Access to up to seven years of tax returns we have on file for you is available through December 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • Easy Online Amend: Individual taxes only. With TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, you can make changes to your 2024 tax return online through October 31, 2027. For TurboTax Live Full Service, your tax expert will amend your 2024 tax return for you through November 15, 2025; after that date, TurboTax Live Full Service customers will be able to amend their 2024 tax return themselves using the Easy Online Amend process described above. TurboTax Free Edition customers may amend 2024 tax returns online through October 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2023 TurboTax products.

  • #1 online tax filing solution for self-employed: Based upon IRS Sole Proprietor data as of calendar year 2024, for tax year 2023. Self-Employed defined as a return with a Schedule C/C-EZ tax form. Online competitor data is extrapolated from press releases and SEC filings. “Online” is defined as an individual income tax DIY return (non-preparer signed) that was prepared online and either e-filed or printed, not including returns prepared through desktop software.

  • 1099-Ks: Those filing in TurboTax Free Edition, TurboTax Live Assisted Basic or TurboTax Live Full Service Basic will be able to file a limited IRS Schedule 1 if they have hobby income or personal property rental income reported on a Form 1099-K, and/or a limited IRS Schedule D if they have personal item sales with no gain reported on Form 1099-K. Those filing in TurboTax Deluxe, TurboTax Live Assisted Deluxe or TurboTax Live Full Service Deluxe will be able to file a limited IRS Schedule D if they have personal item sales income reported on Form 1099-K. If you add other schedules or forms, or need to report other types of income on Schedules 1, D, E, F, or Form 4835 you may be required to upgrade to another TurboTax product.

  • 1099-K Snap and Autofill: Available in mobile app and mobile web only.

  • 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.

  • Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.

  • Refer a Friend: Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Refer your Expert (Intuit's own experts): Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Refer your Expert (TurboTax Verified Pro): Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received. Each taxpayer's refund will vary based on their tax situation.

  • More self-employed deductions: based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.

  • TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don't support the following tax situations: C-Corps (Form 1120) and entities electing to be treated as a C-Corp, Trust/Estates (Form 1041), Tax Exempt Entities/Non-Profits, returns that require more than 5 state filings, and other issues unrelated to the preparation of a tax return or unrelated to business income/franchise taxes. TurboTax Live Assisted Business is currently available only in AK, AL, AZ, CA, CO, CT, DE, FL, GA, ID, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NE, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WA, WV, and WY.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for an additional fee, by TaxResources, Inc., dba Tax Audit. Audit Defense is included at no added cost with business returns filed with TurboTax Live Business (excluding Sole Proprietor). See Membership Agreements at https://www.intuit.com/legal/terms/ for service terms and conditions.

TURBOTAX DESKTOP GUARANTEES

TurboTax Desktop Individual Returns:

  • 100% Accurate Calculations Guarantee - Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back - Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Audit Support Guarantee - Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2024 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax Desktop for the current 2024 tax year and, for individual, non-business returns, for the past two tax years (2022, 2023). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement  for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TurboTax Desktop Business Returns:

  • 100% Accurate Calculations Guarantee - Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement  for details.

  • Maximum Tax Savings Guarantee - Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Desktop Business license purchase price you paid. Additional terms and limitations apply. See License Agreement for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TURBOTAX DESKTOP DISCLAIMERS

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

  • TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees may apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connection. Desktop add-on products and services purchased are non-refundable.

  • Fastest Refund Possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received.

  • TurboTax Technical Support: Customer service and technical support hours and options vary by time of year.

  • Deduct From Your Federal or State Refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee applies to this payment. method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Live Tax Advice: Access to tax experts to obtain answers to tax questions and to assist with tax year 2024 return(s) prepared with TurboTax Desktop software. Additional fees may apply. Must be purchased and used by October 31, 2025. Excludes TurboTax Desktop Business. See License Agreement for details.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

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