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TurboTax Customer Ratings and Product Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(181942 reviews)
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Rated 5 out of 5 Better than Doing Returns by Hand, but BE CAREFUL! I've used Turbo Tax for a number of years, both for individual returns and partnership returns. The partnership product leaves a lot to be desired. This review is about Turbo Tax Premier 2012, for individual tax returns. Like many of the prior year products, TurboTax Premier 2012 is easy to use and covers a lot of material. Automatic calculations relieve the burden of reading instructions and manually doing worksheets. The "Easy Step" walkthrough covers a wide range of possibilities, but it's also possible to go directly to a specific area if you need to add or change something. The option to look at Forms helps to see how the return looks as a whole and identify any errors not picked up by the error checking feature. One major downside (for me), is that the software does not automatically calculate net operating loss carryforwards for individuals. I've had to do that manually for the past five years. It's not a difficult task, but it does require going through the forms and instructions to make sure you get it right. And if you have become complacent and expect Turbo Tax to do everything for you, it's an unpleasant surprise to find that something was overlooked. Therefore, BE CAREFUL. Make sure you review the form carefully to ensure that everything you expect to be on it is there, and calculated correctly. Another major downside with TurboTax Premier 2012 is in the printing feature. In prior versions it was possible to print directly to pdf to save, separately, your Federal Return, Federal Return with worksheets, State return, and State return with worksheets -- all as separate pdf files or as one pdf file. May 27, 2015
Rated 4 out of 5 Review May 27, 2015
Rated 4 out of 5 by Great Program I have been using TurboTax for the past four year and really love the program. It's very easy to use and easy to follow the instructions. I will continue to use this program and recommend it to anyone. May 27, 2015
Rated 5 out of 5 Love a Refund May 27, 2015
Rated 5 out of 5 US Turbo Tax Well Done on your program. It is user friendly! May 27, 2015
Rated 5 out of 5 I like the fact that it goes through everything step by step. Our return was very simple this year so there was nothing to it. May 26, 2015
Rated 5 out of 5 Loved it May 26, 2015
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  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2013 TurboTax products.
  • 4.8 out of 5 stars: Average based on customer ratings on TurboTax.com for TurboTax Online and CD/download products tax year 2014, as of January 2015.
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