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TurboTax Customer Ratings and Product Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(180278 reviews)
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Rated 5 out of 5 Wonderful and Easy I am elated to be finished ~ I had to keep going back to get information and this took a lot of time for me ~ I can't see very well ~ next year I will have all this information on the computer. April 17, 2015
Rated 2 out of 5 No discount Signed up with my employer, due to was promissed discount. However after completing tax returnes was charged full price and no discount were given. April 17, 2015
Rated 5 out of 5 by Easy We have used Turbo Tax for years and will continue to do so. April 17, 2015
Rated 5 out of 5 So much better than HR Block At first I signed up with HR Block. I had used them the previous year and thought it would be easier. It was so frustrating I called them to cancel the process and get my money back. I switched over to Turbo Tax and so happy I did. My refund ended up being much higher. Mostly due to how much easier it is to use Turbo Tax if you run a business. The whole system flows smoothly and makes sense. I'll be sticking with Turbo Tax as long as they keep up the good work. April 17, 2015
Rated 5 out of 5 First time tax filing was a breeze! I really enjoyed filing with turbotax. It was extremely easy and saved me from having to hire an accountant. Simple details made the process comfortable such as the site responding in a conversational way to your provided answers. For example, when you input your address, the site responds "We're from San Diego by the way." Nice touch! April 17, 2015
Rated 4 out of 5 Easy When I return to a section to review or make corrections, I wish it would keep my yes/no selections. Would be nice if I could purchased from Turbo Tax an accordion folder labeled in the order of each section within Turbo Tax. This would keep paperwork organized when preparing to do taxes each year. April 17, 2015
Rated 4 out of 5 1st time user Had hard time on working out business mileage. Since I quit using vehicle before years end, program assumed I sold or got rid of vehicle, Did neither- I retired- quit working. Couldn't find way to achieve that status April 17, 2015
Rated 5 out of 5 All Done! Alleluia! Alleluia!! I was petrified to use a computer based tax program. The last time I had personally done my taxes was in 1999. My best friend kept telling me I would have no problem since I had done taxes for over 30 years. And she is a CPA. She finally convinced me and I am so glad she did. I understand the process and your product is so simple and easy to use. Once I started actually working on my taxes (April 13), I was able to relax and get them done in less than 8 hours. And I own a business. Whew! I had done all the work for the past 12 months and I got to reap the benefits. Thanks for an easy to understand system that provides excellent support when you are stuck. April 17, 2015
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  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2013 TurboTax products.
  • 4.8 out of 5 stars: Average based on customer ratings on TurboTax.com for TurboTax Online and CD/download products tax year 2014, as of January 2015.
  • Most Popular: TurboTax Deluxe is our most popular product among TurboTax Online users with more complex tax situations.
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  • Simplified State Experience: New, simplified state tax preparation available for most filers.
  • Eligibility for $25 cash back for returning Deluxe customers: Customers who have completed their 2013 taxes in TurboTax Deluxe (CD or download), and have completed their 2014 taxes in either TurboTax Premier or TurboTax Home & Business (CD or download), and apply here before 11:59PM PDT April 20, 2015, are eligible for $25 back. 2014 TurboTax Advantage users are ineligible for this offer. Terms and conditions are subject to change without notice.
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