TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax gets the job done! Turbotax enables comprehensive and accurate recording and reporting of taxes based on easy to use question-answer style. The form based view is useful for more specific reviews and updates. It helps to complete taxes in most efficient and reliable manner.
Date published: 2021-09-22
Rated 5 out of 5 by from Easy The process was very easy! I have used Turbo Tax for years!
Date published: 2021-09-22
Rated 5 out of 5 by from Comprehensive yet simple I haven't used TurboTax in years, but it's still first in class and one of the easiest apps to work with. Taxes suck, T-Tax makes it a little less painful.
Date published: 2021-09-22
Rated 4 out of 5 by from Good for most but still issues It worked fine except for not allowing to put in foreign addresses for k-1s and other k-1 issues. Also, still some glitches moving to state returns. Best program I have found but they need to spend more time on the state returns and the charges to efile states are exhorbitant, in my opinion.
Date published: 2021-09-21
Rated 5 out of 5 by from Turbotax is easy and well-priced I filed as self-employed, and Turbotax helped me figure out expenses and deductions I could not think of on my own.
Date published: 2021-09-21
Rated 1 out of 5 by from UI is horrendous Not enough entry points into the interview. Very difficult to get to traceback to the user or imported entry for computed entries. Need to manually enter values that it can copy off forms Particularly bad reporting imported stock transactions Form navigation awkward, the simple idea of open in new window is lost. Never improved year to year
Date published: 2021-09-21
Rated 4 out of 5 by from Allow electronic fiiling ! Could not file because my foreign tax AMT form could not go thhrough electronic fiiling. What a pain.... and I already paid for state filings and couldd not send because federal waas not electronnic!!
Date published: 2021-09-21
Rated 5 out of 5 by from Simple and Helpful Highly recommend TT, I am a long time user and the Help team is great!
Date published: 2021-09-21
Rated 1 out of 5 by from Lost over $500 I thought I was a lifelong TurboTax member, but that all changed overnight. All I wanted to do was have my refund mailed since I'm in the middle of changing bank accounts. I prefer direct deposit however couldn't get an option to change my info let alone the site crashed three times and I have been on absolute standstill trying to correct the information. I finally threw the towel in since it basically checked me out all the way, even though I thought it would confirm or deny the account info with the bank. Instead the only option I had was to use credit karma a third-party account which charged a couple hundred dollars on top of turbo! I didn't have over $500 to lose in fees from one return just like I didn't have a solid week to wait on customer care to get my stuff out of the system so I can file elsewhere or correct things
Date published: 2021-09-21
Rated 5 out of 5 by from good name all went well...........................................................
Date published: 2021-09-21
All TurboTax® Offerings Reviews - Page 2
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax gets the job done! Turbotax enables comprehensive and accurate recording and reporting of taxes based on easy to use question-answer style. The form based view is useful for more specific reviews and updates. It helps to complete taxes in most efficient and reliable manner.
Date published: 2021-09-22
Rated 5 out of 5 by from Easy The process was very easy! I have used Turbo Tax for years!
Date published: 2021-09-22
Rated 5 out of 5 by from Comprehensive yet simple I haven't used TurboTax in years, but it's still first in class and one of the easiest apps to work with. Taxes suck, T-Tax makes it a little less painful.
Date published: 2021-09-22
Rated 4 out of 5 by from Good for most but still issues It worked fine except for not allowing to put in foreign addresses for k-1s and other k-1 issues. Also, still some glitches moving to state returns. Best program I have found but they need to spend more time on the state returns and the charges to efile states are exhorbitant, in my opinion.
Date published: 2021-09-21
Rated 5 out of 5 by from Turbotax is easy and well-priced I filed as self-employed, and Turbotax helped me figure out expenses and deductions I could not think of on my own.
Date published: 2021-09-21
Rated 1 out of 5 by from UI is horrendous Not enough entry points into the interview. Very difficult to get to traceback to the user or imported entry for computed entries. Need to manually enter values that it can copy off forms Particularly bad reporting imported stock transactions Form navigation awkward, the simple idea of open in new window is lost. Never improved year to year
Date published: 2021-09-21
Rated 4 out of 5 by from Allow electronic fiiling ! Could not file because my foreign tax AMT form could not go thhrough electronic fiiling. What a pain.... and I already paid for state filings and couldd not send because federal waas not electronnic!!
Date published: 2021-09-21
Rated 5 out of 5 by from Simple and Helpful Highly recommend TT, I am a long time user and the Help team is great!
Date published: 2021-09-21
Rated 1 out of 5 by from Lost over $500 I thought I was a lifelong TurboTax member, but that all changed overnight. All I wanted to do was have my refund mailed since I'm in the middle of changing bank accounts. I prefer direct deposit however couldn't get an option to change my info let alone the site crashed three times and I have been on absolute standstill trying to correct the information. I finally threw the towel in since it basically checked me out all the way, even though I thought it would confirm or deny the account info with the bank. Instead the only option I had was to use credit karma a third-party account which charged a couple hundred dollars on top of turbo! I didn't have over $500 to lose in fees from one return just like I didn't have a solid week to wait on customer care to get my stuff out of the system so I can file elsewhere or correct things
Date published: 2021-09-21
Rated 5 out of 5 by from good name all went well...........................................................
Date published: 2021-09-21
All TurboTax® Offerings Reviews - Page 2