TURBOTAX GUARANTEES

Your taxes done
right, guaranteed

File with confidence knowing your tax
return is backed by America's #1 tax preparation provider.



  • Every TurboTax return is backed
    by these guarantees

100% Accurate Calculations Guarantee

If you pay an IRS or state penalty or interest because of a TurboTax
calculation error, we'll pay you the
penalty
and interest.

Maximum Refund Guarantee
or Your Money Back

If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Online Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid.

100% Accurate,
Expert Approved Guarantee

100% Accurate Expert Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax CPA, EA, or Tax Attorney made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest.

Audit Support Guarantee

The TurboTax Audit Support Guarantee provides FREE year-round audit support guidance
from a tax professional. We’ll answer your questions and help you understand why the IRS contacted you.

What you’ll get
  1. FREE one-on-one audit guidance from an experienced tax professional
  2. FREE answers to your audit questions, year-round
  3. FREE assistance on what to expect and how to prepare

If you receive a letter from the IRS after preparing your taxes with TurboTax, please review our Audit Support Center for instructions on how to receive FREE step-by-step audit guidance and the option to connect with a professional.

Audit Support Guarantee If you received an audit letter based on your 2018 TurboTax return and are not satisfied with how we responded to your inquiry, we'll refund the applicable TurboTax federal 1040 and/or state purchase price you paid. TurboTax Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. We will not represent you or provide legal advice. Excludes TurboTax Business.
What you’ll get
  1. FREE one-on-one audit guidance from an experienced tax professional
  2. FREE answers to your audit questions, year-round
  3. FREE assistance on what to expect and how to prepare

If you receive a letter from the IRS after preparing your taxes with TurboTax, please review our Audit Support Center for instructions on how to receive FREE step-by-step audit guidance and the option to connect with
a professional.

Audit Support Guarantee If you received an audit letter based on your 2018 TurboTax return and are not satisfied with how we responded to your inquiry, we'll refund the applicable TurboTax federal 1040 and/or state purchase price you paid. TurboTax Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. We will not represent you or provide legal advice. Excludes TurboTax Business.
What you’ll get
  1. FREE one-on-one audit guidance from an experienced tax professional
  2. FREE answers to your audit questions, year-round
  3. FREE assistance on what to expect and how to prepare

If you receive a letter from the IRS after preparing your taxes with TurboTax, please review our Audit Support Center for instructions on how to receive FREE step-by-step audit guidance and the option to connect with
a professional.

Audit Support Guarantee If you received an audit letter based on your 2018 TurboTax return and are not satisfied with how we responded to your inquiry, we'll refund the applicable TurboTax federal 1040 and/or state purchase price you paid. TurboTax Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. We will not represent you or provide legal advice. Excludes TurboTax Business.
TurboTax Free Guarantee

$0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only, with no attached schedules. See details here.



Satisfaction Guaranteed

If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a full refund.

If you bought or downloaded TurboTax directly
from us:

Try TurboTax software. If you're not satisfied, return it within 60 days
of shipment with your dated receipt for a full refund (excluding shipping & handling).

As the leader in tax preparation, more federal returns are prepared with TurboTax than any other tax preparation provider.
TurboTax Free Guarantee

$0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only, with no attached schedules. See details here.



Satisfaction Guaranteed

If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a full refund.

If you bought or downloaded TurboTax directly
from us:

Try TurboTax software. If you're not satisfied, return it within 60 days
of shipment with your dated receipt for a full refund (excluding shipping & handling).

As the leader in tax preparation, more federal returns are prepared with TurboTax than any other tax
preparation provider.
TurboTax Free Guarantee

$0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only, with no attached schedules. See details here.



Satisfaction Guaranteed

If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a
full refund.

If you bought or downloaded TurboTax directly
from us:

Try TurboTax software. If you're not satisfied, return it within 60 days
of shipment with your dated receipt for a full refund (excluding shipping & handling).

As the leader in tax preparation, more federal returns are prepared with TurboTax than any other tax preparation provider.