TURBOTAX Online GUARANTEES

Your taxes done
right, guaranteed

File with confidence knowing your tax
return is backed by America's #1 tax
preparation provider.

  • Every TurboTax Online return is backed by these guarantees



100% Accurate Calculations Guarantee


If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Limitations apply. See Terms of Service for details.



Guarantee / Maximum Tax Savings Guarantee - or Your Money Back


Guarantee / Maximum Tax Savings Guarantee - or Your Money Back: If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Online Free Edition customers are entitled to payment of $30.) Limitations apply. See Terms of Service for details.



100% Accurate, Expert-Approved Guarantee


If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.



Audit Support Guarantee

If you receive an audit letter based on your 2021 TurboTax return, we will provide one-on-one question-and-answer support with a tax professional as requested through our Audit Support Center for audited returns filed with TurboTax for the current tax year (2021) and the past two tax years (2020, 2019).

We will not represent you before the IRS or state agency or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) Excludes TurboTax Business. Additional limitations apply. See Terms of Service for details.


Satisfaction Guaranteed

You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.