TURBOTAX GUARANTEES

Your taxes done
right, guaranteed

File with confidence knowing your tax
return is backed by America's #1 tax preparation provider.



  • Every TurboTax return is backed
    by these guarantees



100% Accurate Calculations Guarantee


If you pay an IRS or state penalty or interest because of a TurboTax
calculation error, we'll pay you the
penalty
and interest.



Maximum Refund Guarantee
or Your Money Back


If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Online Free Edition customers are entitled to payment of $30.



100% Accurate,
Expert Approved Guarantee


100% Accurate Expert Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax CPA, EA, or Tax Attorney made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. We’ll also amend your return at no
additional cost.



Audit Support Guarantee


Our TurboTax Audit Support Guarantee provides you with FREE year-round audit support guidance through our Audit Support Center, including the option to be connected to a tax professional.* We’ll answer your questions and help you understand exactly why the IRS
contacted you.

What's included:
  1. FREE one-on-one audit guidance from an experienced tax professional
  2. FREE answers to your audit questions, year-round
  3. FREE assistance on what to expect and how to prepare

If you receive a letter from the IRS after preparing your taxes with TurboTax, please visit our Audit Support Center for instructions on how to receive FREE step-by-step audit guidance and how to connect with a tax professional.

*Your tax professional cannot represent you or provide legal advice. In the case we are not able to connect you to one of our tax professionals, we will refund you the applicable TurboTax federal and/or state purchase price paid. TurboTax Free Edition customers are entitled to payment of $30.
TurboTax Free Guarantee

$0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only, without schedules 1, 2, or 3. See details here.



Satisfaction Guaranteed

If you use TurboTax Online or Mobile:
Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

If you bought or downloaded TurboTax from a retailer:
Try TurboTax software. If you're not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a
full refund.

If you bought or downloaded TurboTax directly
from us:

Try TurboTax software. If you're not satisfied, return it within 60 days
of shipment with your dated receipt for a full refund (excluding shipping & handling).

As the leader in tax preparation, more federal returns are prepared with TurboTax than any other tax preparation provider.