Assisted I Basic
File confidently with expert help
37% of filers qualify. Simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest).
Get unlimited help from tax experts, plus a final review before you file. Max refund and 100% accuracy, guaranteed.
Get expert help with TurboTax Live Assisted Basic
From answering questions as you go to a final review before you file, our TurboTax Live Assisted experts are ready to help. They'll make sure you file 100% accurately and get your maximum refund - guaranteed.
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Live expert help & AI‑powered guidance
from Intuit Assist
Start for free
Pay only when you file
What customers are saying about TurboTax Live Assisted Basic
*Actual customer testimonials.
TurboTax Live Assisted Basic features
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Get every dollar you deserve
We’re committed to finding every deduction and credit you qualify for and getting you your maximum refund, guaranteed.
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Tax credits for
your dependentsOur tax experts can help you determine who qualifies as your dependents so you can get tax-saving credits like the Earned Income Tax Credit (EITC), and Child Tax Credit.
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File on the go
We save your info automatically so you can switch devices and pick up right where you left off. You can even file your taxes entirely from your phone with our mobile app.
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50% done in a click
If you’re a returning TurboTax customer, we’ll transfer last year’s information automatically to save you time.
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Final expert review
Get an expert final review of your tax return before you file to make sure your taxes get done right.
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Big life changes? We can help.
Change jobs? Purchase a home, get married, or have a child? A tax expert can advise you on how these common life changes can impact
your taxes.
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Community help
Get unlimited help and advice from tax experts as you do your taxes, and access to the helpful TurboTax community.
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Don’t want to do your own taxes?
Choose TurboTax Live Full Service and let a tax expert do taxes for you, start to finish. A local tax expert matched to your unique situation will find every dollar you deserve and get your taxes done right - as soon as today.
Windows
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Windows 10.x
- Firefox 68.x
- Edge 17
- Chrome 74.x
- Opera 64.x
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Windows 8.1
- Firefox 68.x
- Edge 17
- Chrome 74.x
- Opera 64.x
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Mac OS 11.0
(Big Sur)- Safari 14.x
- Chrome 83.x
- Firefox 77.x
- Edge
- Opera 64.x
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Mac OS X 10.15.x (Catalina)
- Safari 13.x
- Chrome 77.x
- Firefox 70.x
- Edge
- Opera 64.x
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Mac OS X 10.14.x (Mojave)
- Safari 13.x
- Chrome 74.x
- Firefox 68.x
- Edge
- Opera 64.x
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iOS 12.x
- Safari
- Chrome
- Firefox
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Android 7.x
- Chromium default browser
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Chromebook
- Chrome
Your tax refund, your way
Get your refund as a check, direct deposit, or up to 5 days early* on a Credit Karma Money™ checking or savings account. *Terms apply
Frequently asked questions
You don't need anything but your email address to get started with TurboTax. Just answer a few simple questions and you're on your way.
You don't even need to have your W–2s or 1099s—we can import that information directly from more than a million participating employers and
financial institutions.
Learn more about importing into TurboTax.
For more complex tax situations you may need additional documents, like mortgage statements or other detailed financial information. But since we save your return as you go, you can finish anytime.
With TurboTax Live Assisted, you can file confidently with experts by your side.
No matter how complex your tax situation, you can get advice from tax experts who can help you finish your taxes error-free, review your return at the end, and guarantee you’ll get every dollar you deserve.
Yes. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax experts. We'll let you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS.
If you've already received a letter from the IRS for a return you filed with TurboTax, please review our Audit Support Guarantee for instructions on how to receive FREE step–by–step audit guidance and the option to connect with an expert.
We also offer full audit representation for an additional fee with MAX Defend
& Restore.
If you are a creator, influencer, rideshare driver, work a side gig or other self-employed business and you accept credit, debit, or prepaid cards you may receive Form 1099-K, reporting self-employment payments processed by the third party if you have aggregate payments exceeding $20,000 and more than 200 transactions.
If you are an online seller selling on platforms like Ebay, Airbnb, Etsy, and VRBO with sales at the aggregate of more than $20,000 and more than 200 transactions you could also receive a form 1099-K even if you do occasional sales and consider it a hobby.
One thing to remember is if you are self-employed, you are always supposed to claim your self-employed income regardless of the amount and if your net income is $400 or more you are supposed to file a tax return reporting your self-employment income, since you need to pay self-employment taxes. Don’t worry about paying taxes on the entire amount reported on Form 1099-K. You can claim your expenses directly related to your business, lowering your income reported on Form 1099-K.
Learn more
Get your taxes done right and your biggest tax refund — guaranteed
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Your tax return, backed for life™
100% accurate calculations, audit support, and your max refund. All backed for the full 7-year life of your tax return.
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Searches for tax deductions
TurboTax finds every tax deduction and credit you qualify for to boost your tax refund.
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Taxes done right
TurboTax calculations are 100% accurate so your taxes will be done right, guaranteed, or we'll pay you any IRS penalties.
Ready to try Live Assisted Basic?
~37% of filers qualify. Simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest).