TURBOTAX CUSTOMER REVIEWS

TurboTax vs H&R Block

See what customers say when comparing TurboTax to H&R Block products.


“Switched to TurboTax this year after always using H&R Block. Everything went a lot
smoother. I love how easy it is to use!” - Renaldo, Ohio

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~37% of taxpayers qualify.
Form 1040 + limited credits only.
Must file by 3/31.

*See guarantee details here. Based on published prices at hrblock.com as of 1/31/2024. Experts only available with
TurboTax Live.

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who file smarter



  • “Customer

    Turbo Tax is Great

    “I switched to TurboTax this year after always using H&R Block. Everything went a lot smoother. I love how easy it is to use!”











    Renaldo, Ohio
    2022 TurboTax Online Deluxe

  • “Customer

    TURBO TAX IS THE BEST

    “Super easy and very straightforward. I have been using their system for years. I struggled with H&R Block before, and let me tell you, TurboTax is the way to go.”







    Nayomi915, California
    2022 TurboTax Online Free Edition

  • “Customer

    Way better than H&R

    “I've been using TurboTax for the past couple of years, and they do so much better than what H&R Block did for me. They also have experts that can help you out, and they will give you tips on how you can get a bigger refund for next year!”



    OShay123, Alabama
    2022 TurboTax Online Deluxe

  • “Customer

    Easy and convenient

    “I spent too many years spending how much money going through H&R Block. The last three years, I have gone through TurboTax and there have been no issues, no large fees, and I get the same amount for a refund. I'm a happy camper.”




    Savedbygrace4life, Michigan
    2022 TurboTax Online Free Edition

  • “Customer

    Turbo Tax is so quick and easy!

    “I never thought that filing could be done so quickly and easily and that I could do it myself! I used to pay H&R Block in the past, spent a lot of time and money to do so, and had to book an appointment in advance. I did this on my own in no time!”



    Melissa, Maryland
    2021 TurboTax Online Free Edition

  • “Customer

    Great explanations to questions

    “We started our tax return with H&R Block, but it didn't give us options to fill in certain things we needed to and didn't explain things well. We tried TurboTax and it explained things clearly and went through more options that we needed.”



    Snputsib, Louisiana
    2021 TurboTax Online Deluxe

  • “Customer

    Quick and Easy

    “I usually use H&R Block, but that site was acting up. I switched to TurboTax, and I should have tried them before now. It was quick and easy to file both federal and state returns.”





    PDXgenie, Oregon
    2021 TurboTax Online Free Edition

  • “Customer

    Great experience using Turbo Tax this year!

    “Very easy to use, follow and process. Have used HR Block in the past and will be staying with TurboTax for sure. Have helped kids with their returns in the past but not our own.”









    asperaz, Georgia
    2021 TurboTax Online Deluxe

  • “Customer

    So much better than H&R Block!

    “I am shocked how easy to understand the program is and I am leaving my taxes filed confident they are correct with the best deductions and credits possible. I wish I'd have changed from H&R Block years ago!!!”



    ASKHealth, Oklahoma
    2021 TurboTax Home & Business - CD or Download

  • “Customer

    Turbo Tax is Awesome

    “I was scared to file with TurboTax. I always go to H&R Block. Let me tell you, I will never go back. Filing with TurboTax was so easy. I just answered the questions I was asked, and they did all the work. Before I knew it, my taxes were filed.”










    scardycat8524, Kentucky
    2021 TurboTax Online Free Edition

  • “Customer

    Turbo Tax is quick and easy

    “7th year of easy filing of taxes. As long as nothing changes with TurboTax, I do not see me going anywhere else. H&R Block kept trying to get me to go back to them but I am staying with old faithful for the foreseeable future.”












    TrB11, Missouri
    2022 TurboTax Online Free Edition

  • “Customer

    Love TurboTax!!!!

    “I've been using TurboTax for the past 6-8 years and I simply love it. It's so user-friendly! It takes me step by step, and I'm done with my taxes within 30 minutes instead of hours at a tax place like H&R Block or Jackson Hewitt. Not to mention the great price for service, which can also be deducted from my return, so I don't even have to pay upfront. Thanks TurboTax! ❤️”



    RickyRod48, Texas
    2021 TurboTax Online Free Edition

  • “Customer

    Turbo Tax: A godsend for the working person

    “Used this after going to H&R Block for 2 years, saved me tons of time and grief doing the entire process from the comfort of my desk, and with tons of resources to help me navigate my forms.”



    James_121212, New York
    2022 TurboTax Online Deluxe

  • “Customer

    1st self timer

    “Super easy and straight forward!! I’ve never filed taxes and always went to H&R and spent over a hundred bucks! Here is cheaper and you do the work which is easy to follow. I recommend it!!!”





    B9679, Nebraska
    2022 TurboTax Online Deluxe

  • “Customer

    Love Turbo Tax!!!!! Go too from now on!

    “I have gone to H&R Block for years, and prior to that, went to Jackson Hewitt. TurboTax made this easy to use and helped me with all tax-related questions.”







    SingleMommyto3, Oklahoma
    2021 TurboTax Live Assisted Basic

  • “Customer

    TurboTax is way better than H&R Block

    “I have used TurboTax for several years now. One year I did consider using H&R block, and while I was going through the process, I saw that I was not going to get my maximum refund. So I immediately went back to TurboTax. TurboTax makes everything so much easier, and the user interface is really friendly. I also like how they have side bars for answers to common questions. So I also feel like I am learning as I go along. As long as I do my taxes on my own, I will always use TurboTax .”



    taxpayer653, Kentucky
    2022 TurboTax Premium

  • “Customer

    Turbo Tax is easy like 123

    “Fairly easy to use and understand. This is my third time using TurboTax and I have gotten maximum refunds, more than when IU went to a tax professional or tried using H& R Block. Less costly too. Would recommend it for simple tax filing.”











    Lexxusdiangel, Georgia
    TurboTax Online Deluxe

  • “Customer

    Excellent experience and painless

    “I used H&R Block last year, and never again. This was easy, relatively painless, fast, and the experts were knowledgeable and friendly. I am using them again next year.”













    Higgins87, Connecticut
    2022 TurboTax Live Full Service Premium

  • “Customer

    The Day I actually used TurboTax

    “For years, I would go to someone who worked at H&R Block for help, but due to trust issues, I wanted to do it myself this year. Being able to chat live or receive a call from the tax experts was my highlight! I had a lot of questions, and they were a lot of help. One of them, Miraya, was able to give me advice on what I can change on my taxes in the future and why I should make that change. Cora answered questions about what certain withholdings, breaks, etc. were, and when Kayla couldn't help, she made sure to reassure me that someone with expertise would be able to assist.”



    M23,
    2022 TurboTax Live Assisted Basic

  • “Customer

    Simple to use

    “I am a long-time H&R Block user, but I decided to try TurboTax this year. It was easy to navigate, and I found the cartoon graphics annoying and unprofessional.”



























    ShazzerAZ, Arizona
    2022 TurboTax Premium

  • “Customer

    Turbo tax US awesome

    “I've been using TurboTax for eight years now, and I love it. I'm never going back to H&R Block.”





























    Keshablackstallion, Florida
    2022 TurboTax Live Assisted Premium

  • “Customer

    Way better than H&R Block

    “I had a far better experience with how TurboTax is set up compared to H&R Block's online system, and their customer service was far more helpful than H&R Block's. I will be using TurboTax from now on.”













    SRH1992, Washington
    2022 TurboTax Live Assisted Deluxe

  • “Customer

    Pro was helpful, still frustrated

    “The pro that worked with me through chat was very helpful! I am frustrated that I was unable to file a free simple return because of my HSA, so I still had to pay. Also, I did receive a smaller refund than I got last year, which was done by an H&R Block office.”











    Jess, Texas
    2022 TurboTax Live Assisted Deluxe

  • “Customer

    using it for the first time was not easy.

    “It isn't easy to use without help. With Sharon or Jaryl, I could not have done it. Sometimes, we senior citizens need more help when doing something for the first time. It's not always intuitive and thankful for patient people. The ads were a little misleading, though. I still had to pay as much as H&R Block. Both took a hunk out of my refund, but for the first time, I guess it was worth it, but not again.”



    oleladie234, Illinois
    2022 TurboTax Live Assisted Deluxe

  • “Customer

    Not the easiest software.

    “Honestly, I think the H&R Block software is much easier to use.”



















    Cece80,
    2022 TurboTax Live Assisted Basic

  • “Customer

    Turbo tax was okay

    “Honestly, if I had known it would cost the same amount as H&R Block, I would've just gone back. But thank you.”
















    patrice21, Connecticut
    2022 TurboTax Live Full Service Deluxe

  • “Customer

    Highly Disappointed

    “I used TurboTax to file my initial returns. They were a little cheaper than the others. When I needed to file amended returns, they charged me a filing fee for a state I didn't need to file a return for. I tried to delete this extra return and the fee to no avail. I finally gave up and paid it, just so I could finish. I won't be using TurboTax in the future. I will go back to using H&R Block.”



    Blondie1682, Ohio
    2022 TurboTax Online Deluxe

  • “Customer

    Been using for years but may leave

    “I am not sure why each year TurboTax is the last to get forms uploaded. I nearly went to H&R Block this year because they had the form I needed nearly six weeks before TurboTax. It is extremely frustrating to have to sit on a tax return for two months because TurboTax was the last to have the forms ready.”



    JRS7788, Michigan
    2021 TurboTax Online Deluxe

  • “Customer

    Poor

    “This year TuboTax really sucked. I've been using them for years next your I will be using a H&R block or something. Due to all the changes nothing was clear at all. Unable to file my state ....smh”







    Queen2burs, North Carolina
    2022 TurboTax Live Assisted Deluxe

  • “Customer

    Bad experience this year

    “Could not e-file my taxes without paying what I owed at the same time. In the past I could e-file and then go to my state revenue website and pay there at a later date and also on the federal IRS website. Your program really has some bugs this year. Might go to HR block next year.”



    Map22,
    2021 TurboTax Deluxe - CD or Download

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