TURBOTAX CUSTOMER REVIEWS
TurboTax vs Tax Slayer
See what customers say when comparing TurboTax to Tax Slayer products.
“I switched from TaxSlayer, who I have been using since 2005! I don't know what took me so long!” - Kimmy, Missouri
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Rated out of 5 stars by our customers
Star ratings are from 2022
-
Love turbo tax!“I was using TaxSlayer, but you get more options with TurboTax.”
AD0103, Indiana
2022 TurboTax Live Assisted Deluxe -
It was so easy!!!!“I switched from TaxSlayer, who I have been using since 2005! I don't know what took me so long!”
Kimmy, Missouri
2022 TurboTax Live Assisted Basic -
Better than TaxSlayer“TurboTax did my taxes basically completely for me and TaxSlayer tried to charge me hidden fees. I got more back and less hassle. I'll be using them every year from now on.”
Tommy2442, Idaho
2021 TurboTax Live Assisted Basic -
Better than Tax Slayer“This was easy to file by myself. I paid TaxSlayer last year while TurboTax was FREE.”
shitrey48,
2022 TurboTax Live Assisted Basic -
Stress Free Return“I filed with TurboTax for the last few years. Before that, I've used H&R Block and TaxSlayer. There's nothing wrong with their programs, I just like how TurboTax has the Intuit feature that links to other applications that help manage money throughout the year. I also had questions regarding my solar credit this year, and the CPA, Doug, was able to walk me through it in two minutes. Very nice to have the assurance I filed my federal returns correctly.”
Stoney4130, South Carolina
2022 TurboTax Live Assisted Deluxe -
Awesome“Quick and easy. Excellent way to do your taxes online.”
Joe, Arizona
2022 TurboTax Live Assisted Self-Employed -
Very nice“Much better than TaxSlayer. I had a lot of issues with them this year.”
Ladykay2416, New York
2021 TurboTax Live Assisted Basic -
I switched from TaxSlayer“I was using TaxSlayer for previous years because they seemed to be the easiest and most helpful for not costing extra. But after this year when I moved states mid-year, I found it extremely difficult to add multiple states' W-2s and go through the address of each and to double-check. Also, it became frustrating when my return would drop significantly and TaxSlayer wouldn't explain why. TurboTax had a "how did this affect my return" after every W-2 you added. After two days of trying to figure out what went wrong, I decided to check out TurboTax and it immediately had a selection in the beginning for having lived in multiple states and how to double-check every W-2 for numerical accuracy and residential accuracy. I instantly filed, and I am so grateful I did. Thank you for making taxes a little bit easier, and for making it free.”
Falcon27, California
2021 TurboTax Live Assisted Basic -
Turbo Tax is fast and easy!!“I filed my taxes with TaxSlayer last year. This year, I tried TurboTax, and it was a lot faster and easier. TurboTax gets you more of a refund!”
Curtis4469, Utah
2022 TurboTax Online Deluxe -
Turbo Tax Is The Best Tax Software on the Market!“Got me a maximum refund by finding and offering credits that TaxSlayer did not! I went from a $102 Federal Refund to a $1600 Refund with TurboTax! Don't file until you give them a try!”
LovelyG, North Carolina
2022 TurboTax Online Deluxe -
Fast and East to use“I've been using this to file my taxes for several years now. Great program. Easy and much faster than TaxSlayer and other tax apps.”
MiaG1205, Washington
2022 TurboTax Online Deluxe -
Super fast, easy to navigate“I started out using TaxSlayer, but the site was not loading at all. They needed information I did not have. I decided to use TurboTax because the site was loading quickly, guided me through every step, and I felt secure to use personal information. I will definitely be using this service next year and recommend it to family and friends!”
NanceMcK, Texas
2021 TurboTax Online Deluxe -
Way better than tax-slayer“I can't believe how quick and easy it was to use TurboTax. I originally planned to use TaxSlayer, but after sitting through a frustrating process and not getting far for 20 minutes, all of my work was gone. I then got my returns done in an hour with TurboTax.”
LynnieMH, Hawaii
2021 TurboTax Online Premier -
Turbo Tax is more than Good“Is good at explaining the whys and hows, has been improved with the years, and other software is confusing. I have tried H&R Block and TaxSlayer. Do not force you to take other services.”
RojasJA, Michigan
2021 TurboTax Online Deluxe -
2021 returns“TurboTax works better than TaxSlayer, who I used last year. So after a short break, I came back to TurboTax, and it worked well. Good instruction as you move through the returns. Even was able to use the zero fee option.”
Bill 2006, Maryland
2021 TurboTax Online Free Edition -
LOVE TURBO TAX“TurboTax is always helpful and does a step-by-step process to better your experience. I tried to use TaxSlayer, and it was awful and unhelpful, so I went back to using TurboTax.”
Krysta012, New York
2021 TurboTax Online Deluxe -
Always easy!!“Tried TaxSlayer last year, and I'll never do that again. TurboTax all the way!”
Kdoo83, Idaho
2021 TurboTax Online Self-Employed -
Easier Than Tax Slayer“I have always used TurboTax, but last year I decided to see what TaxSlayer was like. TaxSlayer slated me last year. I won't be leaving TurboTax.”
kdani58, Florida
2021 TurboTax Online Deluxe -
Went through more“It was less confusing than TaxSlayer and not getting much I didn't have to pay, which is nice since I'm doing all the work.”
Hope468, Wisconsin
2022 TurboTax Online Free Edition -
Way better than Tax Slayer“Very informative and helpful. Superb walkthrough on information.”
TommyGunnz, Oregon
2021 TurboTax Online Free Edition -
Seemed easier than tax slayer“Had a hitch at the end where I could not finalize taxes, but seems like it was overcome.”
Finle, Hawaii
2022 TurboTax Online Self-Employed -
It was okay“It was good but overpriced for the service. May try TaxSlayer next year.”
Aj1984sgdvrgdsg, Oklahoma
2021 TurboTax Online Self-Employed -
TurboTax review“I like how easy it is to use TurboTax and have used them for years, but I wish that it wasn't quite so expensive. TurboTax dangles free filing, but one does have to pay a fee plus they keep trying to get you to pay more with additions such as ID theft MAX benefits, etc. And don't get me started with the additional $39 to pay for the fees through a refund deduction. If it wasn't so difficult to use another free service (FileYourTaxes.com, FreeTaxUSA, or TaxSlayer) then I would have saved some cash and done so.”
GreatLakesSurfer, Nevada
2022 TurboTax Online Premier -
Turbo Tax is unnecessarily difficult to use“Although I am trained to use TaxSlayer, I used TurboTax last year, and therefore not a novice in using tax prep software. I find TurboTax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why when submitting a 1040, one needs to enter their driver's license info. I don't trust TurboTax for MI returns. I did MI by hand rather than paying $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.”
Jack314, Michigan
2021 TurboTax Online Premier -
Costly“I forgot to use Ramsey TaxSlayer like last year to save money.”
Basenji456,
2021 TurboTax Online Premier -
Last year to use TurboTax“Too many superfluous screens, unable to move back and forth between sections, unable to see 1040 until filing time. Terrible program. TaxSlayer is much better.”
aggiebio, Texas
2021 TurboTax Live Assisted Premier -
VERY DISAPPOINTED“I paid for the TurboTax Deluxe prior to getting to the end to e-file and request that some of my refund be withheld. Unfortunately, I did not see this option. I had customer support contact me, and after being on the phone for 20 minutes while they researched, I was informed this was not an available option with Turbo Tax. I have used TaAct, Tax Slayer, and H&R Block in the past, each one had this option available prior to filing. I inquired about a refund and was sent information regarding applying for one, with the caveat that a refund may not be applicable after review. I went ahead and filed, instead. This is the last time I will ever be using TurboTax to file a return!”
laminarair, South Carolina
2022 TurboTax Online Deluxe -
I guess it wasnt free for military.“Supposed to be free federal returns for the Military, but didn't give me the option. Ohh well, next year I'll use TaxSlayer.”
1651561616516516516516516, Texas
2022 TurboTax Online Deluxe -
Tax Slayer Or Myself Next Time“I don't like how there are backdoor charges when my filing was supposed to be free. Errors that couldn't be corrected occurred while attempting to do my investments. I deleted and hope I can do an amended return to correct the issues TurboTax created.”
LanSS, Texas
2021 TurboTax Online Premier -
Only option“I normally like TurboTax, but it added $80 of goodies and wouldn't let me take them off. Just a simple return with the standard deduction. Too bad the TaxSlayer website isn't working.”
Rippdoff99, California
2021 TurboTax Online Deluxe
-
![Customer review 5 out of 5]()
Love turbo tax!
“I was using TaxSlayer, but you get more options with TurboTax.”
AD0103, Indiana2022 TurboTax Live Assisted Deluxe -
![Customer review 5 out of 5]()
It was so easy!!!!
“I switched from TaxSlayer, who I have been using since 2005! I don't know what took me so long!”
Kimmy, Missouri2022 TurboTax Live Assisted Basic -
![Customer review 5 out of 5]()
Better than TaxSlayer
“TurboTax did my taxes basically completely for me and TaxSlayer tried to charge me hidden fees. I got more back and less hassle. I'll be using them every year from now on.”
Tommy2442, Idaho2021 TurboTax Live Assisted Basic -
![Customer review 5 out of 5]()
Better than Tax Slayer
“This was easy to file by myself. I paid TaxSlayer last year while TurboTax was FREE.”
shitrey48,2022 TurboTax Live Assisted Basic -
![Customer review 5 out of 5]()
Stress Free Return
“I filed with TurboTax for the last few years. Before that, I've used H&R Block and TaxSlayer. There's nothing wrong with their programs, I just like how TurboTax has the Intuit feature that links to other applications that help manage money throughout the year. I also had questions regarding my solar credit this year, and the CPA, Doug, was able to walk me through it in two minutes. Very nice to have the assurance I filed my federal returns correctly.”
Stoney4130, South Carolina2022 TurboTax Live Assisted Deluxe -
![Customer review 5 out of 5]()
Awesome
“Quick and easy. Excellent way to do your taxes online.”
Joe, Arizona2022 TurboTax Live Assisted Self-Employed -
![Customer review 5 out of 5]()
Very nice
“Much better than TaxSlayer. I had a lot of issues with them this year.”
Ladykay2416, New York2021 TurboTax Live Assisted Basic -
![Customer review 5 out of 5]()
I switched from TaxSlayer
“I was using TaxSlayer for previous years because they seemed to be the easiest and most helpful for not costing extra. But after this year when I moved states mid-year, I found it extremely difficult to add multiple states' W-2s and go through the address of each and to double-check. Also, it became frustrating when my return would drop significantly and TaxSlayer wouldn't explain why. TurboTax had a "how did this affect my return" after every W-2 you added. After two days of trying to figure out what went wrong, I decided to check out TurboTax and it immediately had a selection in the beginning for having lived in multiple states and how to double-check every W-2 for numerical accuracy and residential accuracy. I instantly filed, and I am so grateful I did. Thank you for making taxes a little bit easier, and for making it free.”
Falcon27, California2021 TurboTax Live Assisted Basic -
![Customer review 5 out of 5]()
Turbo Tax is fast and easy!!
“I filed my taxes with TaxSlayer last year. This year, I tried TurboTax, and it was a lot faster and easier. TurboTax gets you more of a refund!”
Curtis4469, Utah2022 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
Turbo Tax Is The Best Tax Software on the Market!
“Got me a maximum refund by finding and offering credits that TaxSlayer did not! I went from a $102 Federal Refund to a $1600 Refund with TurboTax! Don't file until you give them a try!”
LovelyG, North Carolina2022 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
Fast and East to use
“I've been using this to file my taxes for several years now. Great program. Easy and much faster than TaxSlayer and other tax apps.”
MiaG1205, Washington2022 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
Super fast, easy to navigate
“I started out using TaxSlayer, but the site was not loading at all. They needed information I did not have. I decided to use TurboTax because the site was loading quickly, guided me through every step, and I felt secure to use personal information. I will definitely be using this service next year and recommend it to family and friends!”
NanceMcK, Texas2021 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
Way better than tax-slayer
“I can't believe how quick and easy it was to use TurboTax. I originally planned to use TaxSlayer, but after sitting through a frustrating process and not getting far for 20 minutes, all of my work was gone. I then got my returns done in an hour with TurboTax.”
LynnieMH, Hawaii2021 TurboTax Online Premier -
![Customer review 5 out of 5]()
Turbo Tax is more than Good
“Is good at explaining the whys and hows, has been improved with the years, and other software is confusing. I have tried H&R Block and TaxSlayer. Do not force you to take other services.”
RojasJA, Michigan2021 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
2021 returns
“TurboTax works better than TaxSlayer, who I used last year. So after a short break, I came back to TurboTax, and it worked well. Good instruction as you move through the returns. Even was able to use the zero fee option.”
Bill 2006, Maryland2021 TurboTax Online Free Edition -
![Customer review 5 out of 5]()
LOVE TURBO TAX
“TurboTax is always helpful and does a step-by-step process to better your experience. I tried to use TaxSlayer, and it was awful and unhelpful, so I went back to using TurboTax.”
Krysta012, New York2021 TurboTax Online Deluxe -
![Customer review 5 out of 5]()
Always easy!!
“Tried TaxSlayer last year, and I'll never do that again. TurboTax all the way!”
Kdoo83, Idaho2021 TurboTax Online Self-Employed -
![Customer review 5 out of 5]()
Easier Than Tax Slayer
“I have always used TurboTax, but last year I decided to see what TaxSlayer was like. TaxSlayer slated me last year. I won't be leaving TurboTax.”
kdani58, Florida2021 TurboTax Online Deluxe -
![Customer review 4 out of 5]()
Went through more
“It was less confusing than TaxSlayer and not getting much I didn't have to pay, which is nice since I'm doing all the work.”
Hope468, Wisconsin2022 TurboTax Online Free Edition -
![Customer review 4 out of 5]()
Way better than Tax Slayer
“Very informative and helpful. Superb walkthrough on information.”
TommyGunnz, Oregon2021 TurboTax Online Free Edition -
![Customer review 4 out of 5]()
Seemed easier than tax slayer
“Had a hitch at the end where I could not finalize taxes, but seems like it was overcome.”
Finle, Hawaii2022 TurboTax Online Self-Employed -
![Customer review 3 out of 5]()
It was okay
“It was good but overpriced for the service. May try TaxSlayer next year.”
Aj1984sgdvrgdsg, Oklahoma2021 TurboTax Online Self-Employed -
![Customer review 3 out of 5]()
TurboTax review
“I like how easy it is to use TurboTax and have used them for years, but I wish that it wasn't quite so expensive. TurboTax dangles free filing, but one does have to pay a fee plus they keep trying to get you to pay more with additions such as ID theft MAX benefits, etc. And don't get me started with the additional $39 to pay for the fees through a refund deduction. If it wasn't so difficult to use another free service (FileYourTaxes.com, FreeTaxUSA, or TaxSlayer) then I would have saved some cash and done so.”
GreatLakesSurfer, Nevada2022 TurboTax Online Premier -
![Customer review 3 out of 5]()
Turbo Tax is unnecessarily difficult to use
“Although I am trained to use TaxSlayer, I used TurboTax last year, and therefore not a novice in using tax prep software. I find TurboTax frustrating to use. It is easy to trigger something that makes you go back to an earlier section and check info you already entered. I don't know why when submitting a 1040, one needs to enter their driver's license info. I don't trust TurboTax for MI returns. I did MI by hand rather than paying $49 for a return I didn't trust. It is not just me. My son found similar problems and used telephone help extensively.”
Jack314, Michigan2021 TurboTax Online Premier -
![Customer review 2 out of 5]()
Costly
“I forgot to use Ramsey TaxSlayer like last year to save money.”
Basenji456,2021 TurboTax Online Premier -
![Customer review 1 out of 5]()
Last year to use TurboTax
“Too many superfluous screens, unable to move back and forth between sections, unable to see 1040 until filing time. Terrible program. TaxSlayer is much better.”
aggiebio, Texas2021 TurboTax Live Assisted Premier -
![Customer review 1 out of 5]()
VERY DISAPPOINTED
“I paid for the TurboTax Deluxe prior to getting to the end to e-file and request that some of my refund be withheld. Unfortunately, I did not see this option. I had customer support contact me, and after being on the phone for 20 minutes while they researched, I was informed this was not an available option with Turbo Tax. I have used TaAct, Tax Slayer, and H&R Block in the past, each one had this option available prior to filing. I inquired about a refund and was sent information regarding applying for one, with the caveat that a refund may not be applicable after review. I went ahead and filed, instead. This is the last time I will ever be using TurboTax to file a return!”
laminarair, South Carolina2022 TurboTax Online Deluxe -
![Customer review 1 out of 5]()
I guess it wasnt free for military.
“Supposed to be free federal returns for the Military, but didn't give me the option. Ohh well, next year I'll use TaxSlayer.”
1651561616516516516516516, Texas2022 TurboTax Online Deluxe -
![Customer review 1 out of 5]()
Tax Slayer Or Myself Next Time
“I don't like how there are backdoor charges when my filing was supposed to be free. Errors that couldn't be corrected occurred while attempting to do my investments. I deleted and hope I can do an amended return to correct the issues TurboTax created.”
LanSS, Texas2021 TurboTax Online Premier -
![Customer review 1 out of 5]()
Only option
“I normally like TurboTax, but it added $80 of goodies and wouldn't let me take them off. Just a simple return with the standard deduction. Too bad the TaxSlayer website isn't working.”
Rippdoff99, California2021 TurboTax Online Deluxe
