Skip To Main Content
TurboTax Logo
TurboTax / Tax Calculators & Tips / Tax Tips Guides & Videos / General / Did You Get a Form 1099-K and Aren’t Self-Employed or a Small Business?

Did You Get a Form 1099-K and Aren’t Self-Employed or a Small Business?

Written by Riley Adams, CPA • Reviewed by a TurboTax CPAUpdated for Tax Year 2024 • October 16, 2024 2:24 AM
OVERVIEW

If you receive payments either by electronic transfer or credit card, you may receive Form 1099-K and possibly need to report some or all of the income that you receive.

 

Couple packing for a trip

Key Takeaways

  • Form 1099-K is a tax form used to report certain electronic and credit card payment transactions.
  • The form includes the annual gross amount of all reportable payment transactions made through an individual payment card processor or third-party payment network.
  • The IRS recently postponed the lowering of the reporting threshold for third-party transactions.

What is a Form 1099-K?

The IRS Form 1099-K is a form issued by third-party payment processors to their users who receive payments. Examples include:

  1. peer-to-peer payment platforms like PayPal and Venmo
  2. online marketplaces like eBay and Facebook Marketplace
  3. real estate marketplaces like AirBnB and VRBO
  4. automobile crowdsourcing platforms like Uber and Turo
  5. ticket resale exchanges like StubHub and SeatGeek, and more

The IRS is gradually phasing in new 1099-K reporting requirements for payments from third-party processors like Venmo and Paypal. In 2021, Congress changed the reporting threshold from over $20,000 in payments and more than 200 transactions to over $600 in payments regardless of the number of transactions. But instead of using the new $600 threshold right away, the IRS applied the previous reporting threshold for the 2022 and 2023 tax years. For the 2024 tax year, the IRS plans to use a $5,000 threshold, regardless of the number of transactions. The tax agency hasn’t announced its plans for after 2024 yet. On the other hand, some states have already started using the $600 threshold for their own reporting requirements.

These companies are also required to send a copy to the IRS and the state taxing authority in which the user resides, meaning both you and the taxing authorities should get copies.

When would you receive Form 1099-K?

A few months before your taxes are due each year at the tax filing deadline (generally April 15th for individual taxpayers), important forms should start arriving through the mail, in your email, or via dashboard notifications in the apps you use to send or receive money.

One of the informational forms you may receive by January 31 is the Form 1099-K, that used to be almost exclusively associated with businesses. 

TurboTax Tip:

If you’re self-employed as a business owner and receive payments via third-party platforms, read this article on Form 1099-K tips for business owners.

What is a 1099-K form used for?

If you receive more than the threshold in reportable payments for goods and/or services through a third-party payment network, your payments are required to be reported on Form 1099-K by the company processing the payments. Those payments can include income as a result of:

  • business (self-employed, independent contractor, freelance, gig-work)
  • real estate rentals
  • hobby sales
  • personal item rentals or sales

However, just because you’ve received payments through a third-party network that meet the minimum payment or transaction thresholds doesn’t necessarily mean you need to count these payments as taxable income. We cover several examples when you might receive a 1099-K form when you are not in business and whether you need to report these payments as income or not.

The 1099-K form provides a record of gross reportable payment transactions provided by a payment card or third-party payment network and is used in the following ways:

  • To alert the IRS and state taxing authorities of possible reportable income.
  • To help individuals and businesses reconcile payments processed with their records.

Who gets a Form 1099-K?

Depending on how you use a third-party payment service, if you receive payments during a tax year in excess of the applicable threshold for the provision of goods or services, you generally should expect to receive a Form 1099-K. It doesn't matter if the payments were large or small, you should still expect to receive a form from any payment network where you met the form’s requirements. Providing goods and services is not limited to businesses. Individuals not operating a business often provide goods and services but might not think that they do.

The IRS and your state taxing authority should also get copies of this form. Below, we cover several instances when you may unexpectedly receive a 1099-K form and how you should handle it.

Who should not get a Form 1099-K?

If you use a peer-to-peer payment platform like PayPal, Venmo or CashApp to make payments between friends and they are classified as friends-and-family payments, you generally shouldn’t receive a 1099-K form reporting these payments. However, if someone making payments to you marks the payments as business transactions and the amounts total more than the threshold during the year, you will likely receive a 1099-K form reporting these payments.

Who has to file a Form 1099-K?

Filing a Form 1099-K with the IRS and the payment recipient is the responsibility of the payment service, such as Visa, Venmo or PayPal. If you don’t receive one but suspect you may have gotten more than the threshold in payments for any reason, check your account dashboard to see if one has been issued to you. Every company might not send one through the mail. It’s up to you to check account messages in all of your payment accounts to be sure you don’t miss anything.

Do you have to report Form 1099-K income?

If you receive Form 1099-K, you might wonder what you need to do with it. Here are a few scenarios you may fall under, along with how to handle the amount reported on a 1099-K form:

Hobby income

The IRS defines a hobby as an activity that a person pursues because they enjoy it and have no intention of making a profit. That doesn’t mean you can’t make money from it, but it isn’t a material means for earning income. You still need to report the income that you make throughout the year from a hobby on your tax return. With a hobby you won’t be able to claim expenses to help offset the income that you make on your federal tax return, though you may be able to on your state tax return. You should carefully assess whether the money you make is truly a hobby or a business. The IRS lists several factors to help you distinguish between a business and a hobby.

As an example, if you knit blankets as a hobby and had the opportunity to knit one for a friend or family member who offered to pay for the blanket, you’d need to report the income on your tax return that you received from the sale.

Beginning in 2018, the IRS doesn't allow you to deduct hobby expenses from hobby income although some states do allow it. That means if you paid $10 for the materials but sold it for $25, you’d need to report the full $25 as income on your tax return. If you used a payment processing platform to receive payment and the method for payment chosen was as a business transaction, you’d typically receive a Form 1099-K reporting your transactions if they met the annual threshold.

So, if you only sold one knit blanket on the platform for $25 and had no other transactions marked as business, you’re not likely to receive a 1099-K form. However, if you sold other items and the total payments were marked as business and amounted to more than the threshold for the year, you should expect to receive a Form 1099-K from the payment processor.

No matter if you have a hobby or a business, you’ll still need to report the income on your taxes and you can use the 1099-K form to help you reconcile the amounts for the year.

TurboTax Tip:

One benefit worth noting on hobby income is that you won’t need to pay self-employment tax on your earnings as you would with other types of earned income from a job or as a freelancer.

Personal item sales

When you sell personal-use items, you generally only need to report the sale on your tax return if it was sold for more than what you originally paid. Let's say you purchased a vintage coffee grinder for $5 in 1987 and recently sold it on eBay for $85. In that case, you'd have to report the $80 profit as an asset sale on your tax return.

However, most of the time, personal-use items you sell like cars, appliances, clothing, and other household items decrease in value after the initial purchase. Therefore, when you sell them later, you usually receive less than what you originally paid for them. That means there’s no gain, you are typically not allowed to deduct the loss, and you are not required to report the loss from a personal-use asset sale.

One example of this includes selling items at a garage sale or on Facebook Marketplace and then accepting payment for sales through a peer-to-peer payments platform like PayPal, Venmo or CashApp. There can be confusion between the buyer and seller when processing payments through these services.

If the buyer marks these transactions as a payment for goods or services and you exceed the reporting threshold for the year, you’ll likely receive a Form 1099-K from the payment processing platform.

Although you are typically not required to report the sale of personal-use assets sold at a loss, you might want to include them on your tax return anyway, especially if you receive a Form 1099-K. The 1099-K form is sent by payment processing companies to both you and the IRS. Including the information regarding the sale of the assets reported on the 1099-K form can help match the information on your tax return to the information that the IRS receives from the payment processing company. This can lower the chances of receiving a notice from the IRS asking about the amount shown on the Form 1099-K.

Reselling items

Another example is reselling tickets you purchased to an entertainment event like a basketball game, concert or other ticketed event. If you resell these tickets on a resale platform like StubHub, SeatGeek or TicketMaster and these payments total more than the reporting threshold, you should receive a 1099-K form from the resale platform.

If, for example, you owned season tickets to a sports team but sold your seats to one of the games because you were unable to attend, these proceeds might not need to be reported on your tax return. That’s the case if you sold them for a loss. However, if you purchased them and sold them for a gain, you need to report this gain on your tax return, even if it doesn’t get reported on a 1099-K form.

If you purchase tickets and resell them with the explicit purpose of making a gain, you’ll need to report this income on your tax return. If this activity amounts to more than the reporting threshold during a given year, you’ll likely receive a Form 1099-K from the ticketing platform indicating the payments that you received.

Personal property rental that isn’t real estate

When you have personal property that you rent out to others, you generally need to include this income on your tax return. This can include renting out household items like tools or yard equipment but can also include items like cars, boats or other transportation equipment for a profit.

One example you might encounter comes from renting out your car on a sharing platform like Turo. If you rent out your car you will need to include this income on your tax returns. Also, keep track of any expenses related to renting your car to include on your tax return. If you exceed the reporting threshold for payments processed by the platform during the year, you may receive a Form 1099-K.

Don’t get taxed on non-taxable income

While Form 1099-K is supposed to be issued by third-party settlement organizations only for transactions for providing goods or services, there are several instances where using a third-party payment processing network could result in you receiving the form. But, you may not need to report this as taxable income. While the following is not an exhaustive list, it does cover several instances where you might unknowingly participate in a financial activity that triggers a 1099-K form being sent to you, but still doesn’t typically require you to recognize these payments as taxable income on your tax return.

  1. if you’ve received payments from friends on Venmo for a restaurant bill
  2. sold some items on eBay or Facebook Marketplace as a virtual yard sale for a loss
  3. tickets sold on TicketMaster, StubHub or SeatGeek for a loss
  4. getting paid by your roommate for their share of the rent so only one payment goes to the landlord
  5. rented your home for fewer than 15 days during the year with a service such as Airbnb or Flipkey

If you receive a Form 1099-K for income that is not taxable income, the IRS provides information on how to report this amount. You can report the amount in Part 1, Line 8z, Other Income of Schedule 1, Addition Income and Adjustments to Income and also report the the non-taxable amount in Part 2, Line 24z, Other Adjustments of the same form. This process adds an amount to your income and then subtracts an amount from your income while at the same time accounting for the amount shown on the 1099-K on your tax return so that it matches the IRS records.

Payment solutions like PayPal, Venmo, CashApp and others are very popular and are used by people who never had any intention of generating taxable income. If you or the buyer classifies the transactions as payments made for goods or services and they exceed the reporting threshold for the year, you generally should expect to receive a Form 1099-K from these peer-to-peer payment platforms. In fact, if you've sold more than the reporting threshold amount of goods or services and the buyer used the payment protection processing features offered by these platforms, whether you’re organized as a business or not, you will generally receive a 1099-K form. This income will also be reported to the IRS on Form 1099-K.

If, however, you receive payments for settling up the bill for a night out at a restaurant with friends, the payments will likely be handled as friends and family payments, and you shouldn’t expect to receive a Form 1099-K from the payment processing platform. This also includes parents using apps such as Venmo to send their college kids money for extra cafeteria meals or roommates needing to pool funds before paying the landlord each month. Splitting the check for dinner or sharing expenses would rarely if ever need to be reported on your tax return.

So, what do you do if you get a 1099-K form and you don't have taxable income from the platform? You typically don’t have to include it as taxable income on your tax return although you might want to document it using Schedule 1 as noted above. Time will tell if having so many 1099-K forms going out for these types of transactions will be problematic for the IRS or taxpayers, but – for now – just know that personal payments aren’t business payments, and you don’t have to report them as taxable income.

Don’t mix personal and business payments

One way to avoid getting 1099-K forms for money that isn’t income-related is to only use the platforms for business or set up two accounts to keep business and personal transactions separate. While PayPal has introduced a “family and friends” payment type, it may take time for users to know about this feature and use it consistently. It isn’t counted in the amounts reported on Form 1099-K, but it also lacks the buyer protections that standard payments have. When asking friends or family to send you money, use the appropriate designation on the request to simplify your reporting later.

Also worth noting: Business accounts can no longer receive "friends and family" payments, although they can still send them. If you want to receive personal payments and have a business PayPal account, you'll need to set up a separate personal account for these transaction types.

What to do if you need to separate personal payments from business on a 1099-K form

If you’ve already received a Form 1099-K for the year, check the amount against your own records to be sure that none of your personal payments are included in the amount. If they are, don’t count those personal payments as taxable income that you report on your tax return for the year. Whether you have a hobby or a business, Form 1099-K amounts shouldn’t serve as a substitute for your own record-keeping.

Moving forward, look for ways to keep personal payments out of your Form 1099-K reports, such as using family and friend features.

What to do if you receive an incorrect 1099-K form

Mistakes can happen, especially on tax forms. This is a very good reason to check the amount on your 1099-K form against your personal records. If you see an error, contact the issuer of the 1099-K form with your concerns. It may be a system glitch or a mistake in your personal profile causing the error. Be prepared to provide details about the discrepancy, including the amounts and which transactions you think were incorrectly reported. A review of your accounts at third-party processors before the end of the year can reduce the chances of you and the IRS receiving an incorrect 1099-K form.

It’s worth knowing that payment platforms use your personal social security number, so if this isn’t listed correctly, the form could be incorrect. You should make sure the information you provide is correct.

How to handle these important changes to Form 1099-K

With more people likely to receive the form in the near future, expect there to be some confusion about how and when to include amounts reported on Form 1099-K on your tax forms. While the answer might seem pretty straightforward, how it plays out on tax forms may not be so simple.

To avoid costly errors on tax filings, do your part now to get transaction records in order so you know how much of your Form 1099-K amount to report as taxable income. The mixing of personal with business accounts can lead to many taxpayers needing to rely on their own records to file a correct tax return.

With TurboTax Live Full Service, a local expert matched to your unique situation will do your taxes for you start to finish. Or, get unlimited help and advice from tax experts while you do your taxes with TurboTax Live Assisted.

And if you want to file your own taxes, you can still feel confident you'll do them right with TurboTax as we guide you step by step. No matter which way you file, we guarantee 100% accuracy and your maximum refund.

turbotax
creditkarma
quickbooks
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.

Get unlimited expert help with your taxes


With TurboTax Live Assisted, get your taxes done right, accuracy guaranteed, with a tax expert at your side.

File confidently with America's #1 tax prep provider

Do your taxes right and get your maximum refund, 100% accuracy guaranteed, with TurboTax Online.

The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.

TaxCaster Tax
Calculator

Estimate your tax refund and where you stand

I’m a TurboTax customer

I’m a new user

Tax Bracket
Calculator

Easily calculate your tax rate to make smart financial decisions

Get started

W-4 Withholding
Calculator

Know how much to withhold from your paycheck to get a bigger refund

Get started

Self-Employed
Tax Calculator

Estimate your self-employment tax and eliminate any surprises

Get started

Crypto Calculator

Estimate capital gains, losses, and taxes for cryptocurrency sales

Get started

Self-Employed Tax Deductions Calculator

Find deductions as a 1099 contractor, freelancer, creator, or if you have a side gig

Get started

ItsDeductible™

See how much your charitable donations are worth

Get started

Security icon

Your security. Built into everything we do.

Here's how

taxball

File faster and easier with the free TurboTax app

Download on the app storeGet it on Google Play

TurboTax Online: Important Details about Filing Simple Form 1040 Returns

If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible.

Examples of situations included in a simple Form 1040 return (assuming no added tax complexity):

  • W-2 income
  • Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B
  • IRS standard deduction
  • Earned Income Tax Credit (EITC)
  • Child Tax Credit (CTC)
  • Student loan interest deduction
  • Taxable qualified retirement plan distributions

Examples of situations not included in a simple Form 1040 return:

  • Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions
  • Unemployment income reported on a 1099-G
  • Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers)
  • Stock sales (including crypto investments)
  • Income from rental property or property sales
  • Credits, deductions and income reported on other forms or schedules 

TURBOTAX ONLINE GUARANTEES

TurboTax Individual Returns:

  • 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2023 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2023 tax year and for individual, non-business returns for the past two tax years (2022, 2021). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Satisfaction Guaranteed: You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

  • Our TurboTax Live Full Service Guarantee means your tax expert will find every dollar you deserve. Your expert will only sign and file your return if they believe it's 100% correct and you are getting your best outcome possible. If you get a larger refund or smaller tax due from another tax preparer, we'll refund the applicable TurboTax Live Full Service federal and/or state purchase price paid. If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.

  • 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.

TurboTax Business Returns:

  • 100% Accurate Calculations Guarantee – Business Returns. If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See Terms of Service for details.

  • TurboTax Audit Support Guarantee – Business Returns. If you receive an audit letter from the IRS or State Department of Revenue on your 2023 TurboTax business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited business returns filed with TurboTax for the current 2023 tax year. Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals for this question-and-answer support, we will refund the applicable TurboTax Live Business or TurboTax Live Full Service Business federal and/or state purchase price paid. Additional terms and limitations apply. See Terms of Service for details.

TURBOTAX ONLINE/MOBILE PRICING

  • Start for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. For most paid TurboTax online and mobile offerings, you may start using the tax preparation features without paying upfront, and pay only when you are ready to file or purchase add-on products or services. Actual prices for paid versions are determined based on the version you use and the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases. Strikethrough prices reflect anticipated final prices for tax year 2023.

  • TurboTax Free Edition: TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for those filing Simple Form 1040 returns only (no forms or schedules except for the Earned Income Tax Credit, Child Tax Credit and student loan interest), as detailed in the TurboTax Free Edition disclosures. Roughly 37% of taxpayers qualify. Offer may change or end at any time without notice.

  • TurboTax Live Assisted Basic Offer: Offer only available with TurboTax Live Assisted Basic and for those filing Form 1040 and limited credits only. Roughly 37% of taxpayers qualify. Must file between November 29, 2023 and March 31, 2024 to be eligible for the offer. Includes state(s) and one (1) federal tax filing. Intuit reserves the right to modify or terminate this TurboTax Live Assisted Basic Offer at any time for any reason in its sole and absolute discretion. If you add services, your service fees will be adjusted accordingly. If you file after 11:59pm EST, March 31, 2024, you will be charged the then-current list price for TurboTax Live Assisted Basic and state tax filing is an additional fee. See current prices here.

  • Full Service $100 Back Offer: Credit applies only to federal filing fees for TurboTax Full Service and not returns filed using other TurboTax products or returns filed by Intuit TurboTax Verified Pros. Excludes TurboTax Live Full Service Business and TurboTax Canada products. Credit does not apply to state tax filing fees or other additional services. If federal filing fees are less than $100, the remaining credit will be provided via electronic gift card. Intuit reserves the right to modify or terminate this offer at any time for any reason in its sole discretion. Must file by April 15, 2024 11:59 PM ET.

  • TurboTax Full Service - Forms-Based Pricing: “Starting at” pricing represents the base price for one federal return (includes one W-2 and one Form 1040). Final price may vary based on your actual tax situation and forms used or included with your return. Price estimates are provided prior to a tax expert starting work on your taxes. Estimates are based on initial information you provide about your tax situation, including forms you upload to assist your expert in preparing your tax return and forms or schedules we think you’ll need to file based on what you tell us about your tax situation. Final price is determined at the time of print or electronic filing and may vary based on your actual tax situation, forms used to prepare your return, and forms or schedules included in your individual return. Prices are subject to change without notice and may impact your final price. If you decide to leave Full Service and work with an independent Intuit TurboTax Verified Pro, your Pro will provide information about their individual pricing and a separate estimate when you connect with them.

  • Pays for itself (TurboTax Premium, formerly Self-Employed): Estimates based on deductible business expenses calculated at the self-employment tax income rate (15.3%) for tax year 2022. Actual results will vary based on your tax situation.

TURBOTAX ONLINE/MOBILE

  • Anytime, anywhere: Internet access required; standard data rates apply to download and use mobile app.

  • Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Get your tax refund up to 5 days early: Individual taxes only. When it’s time to file, have your tax refund direct deposited with Credit Karma Money™, and you could receive your funds up to 5 days early. If you choose to pay your tax preparation fee with TurboTax using your federal tax refund or if you choose to take the Refund Advance loan, you will not be eligible to receive your refund up to 5 days early. 5-day early program may change or discontinue at any time. Up to 5 days early access to your federal tax refund is compared to standard tax refund electronic deposit and is dependent on and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.

  • For Credit Karma Money (checking account): Banking services provided by MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply per account.
  • Fees: Third-party fees may apply. Please see Credit Karma Money Account Terms & Disclosures for more information.

  • Pay for TurboTax out of your federal refund or state refund (if applicable): Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee may apply to this payment method. Prices are subject to change without notice.

  • TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply See Terms of Service for details.
  • Tax Advice, Expert Review and TurboTax Live: Access to tax advice and Expert Review (the ability to have a Tax Expert review and/or sign your tax return) is included with TurboTax Live Assisted or as an upgrade from another version, and available through December 31, 2024. Intuit will assign you a tax expert based on availability. Tax expert and CPA availability may be limited. Some tax topics or situations may not be included as part of this service, which shall be determined in the tax expert’s sole discretion. For the TurboTax Live Assisted product, if your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. For the TurboTax Live Full Service product: Handoff tax preparation by uploading your tax documents, getting matched with an expert, and meeting with an expert in real time. The tax expert will sign your return as a preparer. The ability to retain the same expert preparer in subsequent years will be based on an expert’s choice to continue employment with Intuit. Administrative services may be provided by assistants to the tax expert. On-screen help is available on a desktop, laptop or the TurboTax mobile app. Unlimited access to TurboTax Live tax experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.

  • TurboTax Live Full Service – Qualification for Offer: Depending on your tax situation, you may be asked to answer additional questions to determine your qualification for the Full Service offer. Certain complicated tax situations will require an additional fee, and some will not qualify for the Full Service offering. These situations may include but are not limited to multiple sources of business income, large amounts of cryptocurrency transactions, taxable foreign assets and/or significant foreign investment income. Offer details subject to change at any time without notice. Intuit, in its sole discretion and at any time, may determine that certain tax topics, forms and/or situations are not included as part of TurboTax Live Full Service. Intuit reserves the right to refuse to prepare a tax return for any reason in its sole discretion. Additional limitations apply. See Terms of Service for details.

  • TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service Experts are available to prepare 2023 tax returns starting January 8, 2024. Based on completion time for the majority of customers and may vary based on expert availability. The tax preparation assistant will validate the customer’s tax situation during the welcome call and review uploaded documents to assess readiness. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.

  • TurboTax Live Full Service -- Verified Pro -- “Local” and “In-Person”: Not all feature combinations are available for all locations. "Local" experts are defined as being located within the same state as the consumer’s zip code for virtual meetings. "Local" Pros for the purpose of in-person meetings are defined as being located within 50 miles of the consumer's zip code. In-person meetings with local Pros are available on a limited basis in some locations, but not available in all States or locations. Not all pros provide in-person services.

  • Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through 11/1/2024. Terms and conditions may vary and are subject to change without notice.

  • My Docs features: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.

  • Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, TurboTax Live Full Service customers and access to up to the prior seven years of tax returns we have on file for you is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.

  • Easy Online Amend: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits. Make changes to your 2023 tax return online for up to 3 years after it has been filed and accepted by the IRS through 10/31/2026. Terms and conditions may vary and are subject to change without notice. For TurboTax Live Full Service, your tax expert will amend your 2023 tax return for you through 11/15/2024. After 11/15/2024, TurboTax Live Full Service customers will be able to amend their 2023 tax return themselves using the Easy Online Amend process described above.

  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2022 TurboTax products.

  • #1 online tax filing solution for self-employed: Based upon IRS Sole Proprietor data as of 2023, tax year 2022. Self-Employed defined as a return with a Schedule C tax form. Online competitor data is extrapolated from press releases and SEC filings. “Online” is defined as an individual income tax DIY return (non-preparer signed) that was prepared online & either e-filed or printed, not including returns prepared through desktop software or FFA prepared returns, 2022.

  • CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees. Limitations apply. See Terms of Service for details.
  • TurboTax Premium Pricing Comparison: Cost savings based on a comparison of TurboTax product prices to average prices set forth in the 2020-2021 NSA Fees-Acct-Tax Practices Survey Report.

  • 1099-K Snap and Autofill: Available in mobile app and mobile web only.

  • 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.

  • Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.

  • **Refer a Friend: Rewards good for up to 20 friends, or $500 - see official terms and conditions for more details.

  • Refer your Expert (Intuit’s own experts): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.

  • Refer your Expert (TurboTax Verified Independent Pro): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.

  • Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 2/17/23 and may not reflect actual refund amount received.

  • Average Deduction Amount: Based on the average amount of deductions/expenses found by TurboTax Self Employed customers who filed expenses on Schedule C in Tax Year 2022 and may not reflect actual deductions found.

  • More self-employed deductions based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.

  • TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don’t support the following tax situations: C-Corps (Form 1120-C), Trust/Estates (Form 1041), Multiple state filings, Tax Exempt Entities/Non-Profits, Entities electing to be treated as a C-Corp, Schedule C Sole proprietorship, Payroll, Sales tax, Quarterly filings, and Foreign Income. TurboTax Live Assisted Business is currently available only in AK, AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, WA, WV and WY.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions. 

TURBOTAX DESKTOP GUARANTEES

TurboTax Desktop Individual Returns:

  • 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2024 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax Desktop for the current 2024 tax year and, for individual, non-business returns, for the past two tax years (2022, 2023). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TurboTax Desktop Business Returns:

  • 100% Accurate Calculations Guarantee – Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Tax Savings Guarantee - Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Business Desktop license purchase price you paid. Additional terms and limitations apply. See License Agreement for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TURBOTAX DESKTOP DISCLAIMERS

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

  • TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connection. Desktop add-on products and services purchased are non-refundable.

  • Fastest Refund Possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received.

  • TurboTax Technical Support: Customer service and technical support hours and options vary by time of year.

  • Deduct From Your Federal Refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee applies to this payment. method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Live Tax Advice: Access to tax experts to obtain answers to tax questions and to assist with tax year 2024 return(s) prepared with TurboTax Desktop software. Additional fees apply. Must be purchased and used by October 31, 2025. Excludes TurboTax Desktop Business. See License Agreement for details.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

©1997-2024 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.