Frequently asked questions
You’ll only need your email address and a phone number to get started. Just answer a few simple questions and you're on your way.
If you don’t have your forms on hand, you can auto-import your info from your W–2s or 1099s directly from more than a million participating employers and financial institutions.
Learn more about importing into TurboTax.
Eventually, for more complex tax situations, you may need additional documents like mortgage statements or other detailed financial information. But since we save your return as you go, you can finish anytime.
Yes. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff. We'll let you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS.
If you've already received a letter from the IRS for a return you filed with TurboTax, please review our Audit Support Guarantee for instructions on how to receive FREE step–by–step audit guidance and the option to connect with an expert.
We also offer full audit representation for an additional fee with TurboTax Audit Defense.
If you are a creator, influencer, rideshare driver, work a side gig or other self-employed business and you accept credit, debit, or prepaid cards you may receive Form 1099-K, reporting self-employment payments processed by the third party if you have aggregate payments exceeding $20,000 and more than 200 transactions.
If you are an online seller selling on platforms like eBay, Airbnb, Etsy, and VRBO with sales at the aggregate of more than $20,000 and more than 200 transactions you could also receive a form 1099-K even if you do occasional sales and consider it a hobby.
One thing to remember is if you are self-employed, you are always supposed to claim your self-employed income regardless of the amount and if your net income is $400 or more you are supposed to file a tax return reporting your self-employment income, since you need to pay self-employment taxes. Don’t worry about paying taxes on the entire amount reported on Form 1099-K. You can claim your expenses directly related to your business, lowering your income reported on Form 1099-K.




