Skip To Main Content

4 Types of Tax Preparers

Written by a TurboTax Expert • Reviewed by a TurboTax CPAUpdated for Tax Year 2024 • October 15, 2024 2:26 PM
OVERVIEW

There are four general types of tax preparers: certified public accountants, enrolled agents, tax attorneys, and non-credentialed preparers. Here's a quick guide on some of the differences between them, and some tips on finding the right tax preparer for you.

 

Key Takeaways

  • CPAs can offer a wide variety of services, including tax preparation, tax planning, and financial statement audits. CPAs can represent clients before the IRS on any federal tax matter and are often the best choice for preparing complex tax returns.
  • Enrolled agents are tax professionals authorized to practice before the IRS. They focus primarily on tax preparation and planning. They’re usually less expensive than CPAs, but they can’t provide general accounting services that CPAs can handle.
  • Tax attorneys can represent clients before the IRS and in court. While some attorneys prepare tax returns, they typically focus on tax litigation and providing legal advice.
  • Non-credentialed tax preparers generally have no formal educational or credential requirements, but they can handle basic tax returns. They are often the most affordable option for tax preparation services and are generally suitable for straightforward tax situations.

Options if you need a tax preparer

If you’re looking for a person who does taxes, you’re likely to run across a few different types of tax preparers. For the most part, you can choose between a CPA, enrolled agent, tax attorney, or non-credentialed preparer. But which one is right for you depends on your specific needs and circumstances.

Most tax preparers have a unique set of professional requirements and standards. For example, there are different educational and training requirements for each type of credentialed tax preparer. As a result, the tasks they can handle and their level of expertise can vary widely. That can make it trickier to match your needs with a particular type of tax preparer.

To help you figure out whether a CPA, enrolled agent, tax attorney, or non-credentialed preparer is best for you, let’s take a quick look at each one of these tax preparers. We’ll also provide some tips on how to choose a tax professional that fits your needs. Hopefully, this will put you in a better position to find the right person to complete your tax return.

Certified public accountants (CPAs)

A certified public accountant, or CPA for short, is a professional accountant who has met specific education, experience, and licensing requirements for their state. They’re also held to ethical and professional standards set by their state board of accountancy.

CPAs can provide a variety of accounting services, including financial statement audits, tax preparation and planning, and consulting for businesses and individuals.

Educational and training requirements for CPAs

To earn a license, a CPA must meet their state’s education, examination, and experience requirements.

First, CPA candidates have to earn a college degree with at least 150 credit hours (which is typically hours more than a bachelor's degree requires).

They then must pass the Uniform Certified Public Accountant Examination, which is a rigorous test administered by the American Institute of Certified Public Accountants (AICPA). Most states also require CPA candidates to pass an ethics exam.

CPA candidates in most states also have to gain a certain amount of experience under the supervision of a licensed CPA. At that point, they can receive a state CPA license.

However, once licensed, a CPA still has to take continuing education classes to maintain their license.

What services can a CPA provide?

CPAs can provide a variety of services, such as:

  • preparing tax returns
  • tax planning
  • maintaining financial records
  • examining financial statements
  • providing auditing services
  • business consulting

They’re also allowed to represent clients before the IRS on any federal tax matter, including:

  • audits
  • payment and collection issues
  • appeals

When a CPA might be your best choice as a tax preparer

CPAs who specialize in taxes are often the best choice for preparing your tax return, including returns for corporations, partnerships, limited liability companies, and other businesses. This is because of their high level of education and training, which also makes them even more helpful if you have a complicated tax situation.

Picking a CPA to prepare your taxes might also be a good idea if you need assistance with other financial tasks, such as accounting, auditing, or tax planning. This is especially true when it comes to assisting businesses, which might need help preparing financial statements, creating a budget, performing business valuations, and the like. Since CPAs are generally skilled in these areas, you might be able to hire just one person to provide a wide range of services, instead of having to find multiple people to fill your needs.

Their broad skill set also makes CPAs a good choice when it comes to preparing returns for gift taxes, payroll taxes, sales taxes, and other taxes beyond just income taxes.

Enrolled agents

An enrolled agent is a tax professional who is authorized to represent taxpayers before the IRS. They’re trained to handle tax preparation and other tax issues.

Like CPAs, enrolled agents must follow a set of ethical and professional standards. However, their rules and regulations are established by the IRS, not by the state or a state-level board.

Educational and training requirements for enrolled agents

While there are no educational requirements for enrolled agents – such as having a college degree – they generally have to pass the IRS’s Special Enrollment Examination before being certified by the tax agency (although certain former IRS employees don’t have to take the exam). This comprehensive test covers:

  • preparation of both individual and business tax returns
  • representation of clients
  • other aspects of being a tax professional

Enrolled agent candidates also have to pass a “suitability check,” which includes a background check for tax compliance and criminal convictions, and obtain a Preparer Tax Identification Number (PTIN) from the IRS.

They’re also required to complete at least 16 hours of continuing education courses each year (including at least two hours of ethics training), and a total of 72 hours over a three-year period, to maintain their certification.

What services can an enrolled agent provide?

Enrolled agents generally focus solely on taxes. As a result, they tend to focus on tax preparation and tax planning.

As with CPAs, enrolled agents are also allowed to represent taxpayers before the IRS on all federal tax matters, including collections, IRS audits, and tax appeals.

When an enrolled agent might be your best choice as a tax preparer

An enrolled agent can be a great option if you need tax preparation services, especially if you have a relatively straightforward tax situation. Ditto for tax planning. 

Enrolled agents can also help with other federal tax issues – such as a collection problem or a tax audit – since they can represent you before the IRS.

Also, as a rule of thumb, enrolled agents generally cost less than CPAs. So, if you want to save some money on tax preparation and your tax situation is not complicated, an enrolled agent might be a better choice.

Just remember that enrolled agents can’t do everything a CPA can do, such as compile, review, or audit financial statements. So, if you need additional services beyond tax preparation and planning, an enrolled agent might not be able to satisfy those needs.

Tax attorneys

An attorney (or lawyer) is a person who is licensed by the state to practice law. A tax attorney is an attorney who specializes in the interpretation and application of tax laws, regulations, and procedures.

Educational and training requirements for tax attorneys

Most states require an attorney to have a degree from an accredited law school. They must also pass a test administered by the state bar association (bar exam).

Some attorneys also have a master of laws (LL.M.) degree, which is obtained after law school. This is an optional degree for lawyers interested in pursuing advanced study in a particular area of the law, such as taxation.

In addition, most states require licensed attorneys to take continuing education courses to ensure that they remain up to date on new laws and changes to existing laws.

What services can a tax attorney provide?

Like CPAs and enrolled agents, many tax attorneys prepare tax returns and offer tax planning services. They also have unlimited rights to represent clients before the IRS. But you can also hire a tax attorney for other things that CPAs and enrolled agents usually don’t (or can’t) handle.

For instance, tax attorneys can represent clients in court (not just before the IRS). This includes defending clients against tax-related criminal charges. They can also draft legal documents, provide advice about gray areas of the law, and challenge the constitutionality of tax laws.

When a tax attorney might be your best choice as a tax preparer

In most cases, you’re probably better off having a CPA or enrolled agent do your taxes instead of a tax attorney. CPAs and enrolled agents typically have more tax prep experience, and their fee will likely be lower.

However, if you’re already working with a tax attorney on a tax matter, then having them prepare a related tax return (if they do that kind of work) might make sense. For instance, if you’re in court fighting the IRS on a tax matter, the attorney who handled your case might be able to file an amended return that needs to be filed once the litigation is completed.

Non-credentialed tax preparers

A non-credentialed tax preparer is a person who prepares taxes without any professional credentials or certifications from an authoritative organization, such as the IRS, AICPA, or a state bar association. This often includes seasonal tax preparers that work in tax stores and IRS Volunteer Income Tax Assistance Program (VITA) or Tax Counseling for the Elderly (TCE) volunteers.

Educational and training requirements for non-credentialed tax preparers

Generally speaking, there are no formal educational or training requirements for non-credentialed tax preparers. However, there are a number of tax preparation training courses available, including the IRS’s Annual Filing Season Program.

Companies or other organizations that bring in non-credentialed tax preparers for seasonal work may have their own standards that preparers must satisfy. For example, the IRS offers annual training for VITA and TCE volunteer preparers. They must pass a test administered by the IRS, too.

In addition, some states require non-credentialed tax preparers to take tax education courses and/or register as a tax preparer with the state.

What services can a non-credentialed tax preparer provide?

For the most part, non-credentialed tax preparers only prepare basic tax returns. They can generally answer routine tax questions, too. But it’s important to keep in mind that they’re not experts and generally don’t have the same level of expertise as credentialed tax preparers, such as CPAs, enrolled agents, and tax attorneys.

It’s important to note that non-credentialed tax preparers are not allowed to represent you in front of the IRS. This means they cannot communicate with the IRS on your behalf or handle any tax-related issues or disputes.

Tax preparers who pass the IRS’s Annual Filing Season Program can represent clients before the IRS in limited circumstances. First, they must have prepared and signed the client’s tax return. They also can only represent clients before revenue agents, customer service representatives, and similar IRS employees (including the Taxpayer Advocate Service). However, they can’t represent clients for appeals or collection issues.

Other non-credentialed tax preparers can’t represent clients before the IRS at any time.

When a non-credentialed tax preparer might be your best choice

If you're on a tight budget and have a simple tax return, you may want to consider using a non-credentialed tax preparer. They often charge lower fees than credentialed tax preparers, and some even volunteer their services through the VITA or TCE program.

If you know and trust a non-credentialed preparer – such as a family member or close friend – you also might feel more comfortable working with them, rather than handing over your financial information to a stranger with professional credentials.

However, carefully consider their qualifications and experience before choosing to work with a non-credentialed tax preparer. For more complex tax situations, it may be best to seek the help of a credentialed tax preparer who has the knowledge and expertise to handle your taxes accurately and effectively.

FAQs on how to choose a tax preparer

When you’re ready to find a tax preparer – whether it’s a CPA, enrolled agent, tax attorney, or non-credentialed preparer – you don't want to make an uninformed decision. That's why it's important to arm yourself with as much information as possible before diving in.

So, before you start your search, check out our answers to the following common questions. They should help you land a tax pro that's just right for you.

Should I hire a tax preparer near me?

You might be asking yourself: “Should I only look for tax preparers near me?”

With today’s technology, it’s possible to work with a tax professional who’s hundreds – or even thousands – of miles away. Many tax preparers will work with you online, instead of making you come to their office and meeting face-to-face. As a result, you can hire a tax preparer in any part of the country to do your taxes – and you never have to leave your home. 

However, while online and remote tax preparation services have become increasingly popular, hiring a local tax expert can have its advantages, too. For example, tax preparers near you will likely be more knowledgeable about the tax laws and regulations where you live. Plus, they probably have experience working with the state and local tax agencies in your area.

Tax preparers near you will also have a better understanding of the local business environment and might be able to provide insights and advice specific to your industry or region. They might also have a network of local professionals – such as financial planners and bankers – who they can connect you with if you need additional financial services.

And, of course, if you feel more comfortable discussing your personal finances with someone sitting directly across from you, you’ll want to find a tax preparer nearby. It’s typically easier to build a personal relationship with someone you can meet face-to-face, too.

TurboTax Tip:

Whether you prefer online services or in-person meetings, a TurboTax Verified Tax Professional can file your taxes this year, next year, and for as long as you like. You’ll be matched with a tax professional in your area who’s screened to make sure they have the necessary qualifications to handle your tax needs.

Should I seek out recommendations?

If you decide to hire a local tax preparer, think about checking with friends and family members first to see if they can recommend a person who does taxes in your area. If so, ask them about the services they received, the fees paid, and their overall satisfaction with the tax preparer's work. If you like what you hear, consider moving that local tax preparer up on your list of potential candidates.

You can also ask a tax preparer that you’re considering to provide references. Just keep in mind that the references provided are likely to be favorable, since the preparer will typically choose clients who had positive experiences. So, you might not get the full picture of what it’s like to work with that preparer.

How much do tax preparers charge for tax preparation services?

The short answer is “it depends.” Tax preparation fees can vary widely based on a number of factors.

For instance, expect to pay more if you have a complicated tax return. If that’s the case, it’s going to take the tax preparer more time to complete your return, so it makes sense that it will cost you more.

Where you live can make a difference, too. If you hire a tax preparer in a big city or other urban area, you’ll likely pay more than if you have a tax pro in a rural area do your taxes.

The tax preparer’s level of expertise can also impact your fee. Someone with years of experience is generally going to charge more than someone who is just getting started in the tax prep business.

Your timing can also affect the fee you’ll pay. If you’re looking for a tax preparer in April – when income tax returns are normally due – you might end up paying more than if you line up a preparer at the beginning of tax season.

The fee can also depend on the type of tax preparer you hire. For instance, CPAs often charge more than enrolled agents and non-credentially tax preparers.

How are tax preparation fees structured?

There are a few common fee structures used in the tax prep industry:

  • Flat fee. With a flat fee, the tax preparer charges a fixed amount regardless of the time spent or the complexity of the return. This is typically used for straightforward tax returns with no complex tax deductions, credits, or additional forms required.
  • Hourly rate. Some tax preparers charge an hourly rate for the time spent preparing your return. This fee structure is often used for more complex returns or when it’s hard to predict the amount of time it will take to complete your return.
  • Form-based fee. In this case, your fee is based on the number and type of tax forms required for your return. Some preparers will present a menu of services with different prices for each form, such as a specific fee for Schedule C, another fee for Schedule D, and so on.
  • Combination fee. Some tax preparers use a combination of the above methods. For example, they might charge a flat fee for basic forms and an hourly rate for more complex tasks. This method can provide a flexible pricing structure based on the specific needs and complexities of your tax situation.

Whichever fee structure is used, always ask for a written estimate before committing to a tax preparer. This estimate should outline the fees and any circumstances that might lead to additional charges.

You also want to make sure you understand what’s included in the fee. For example, does it only cover the tax preparation, or are other services – such as audit support or tax planning – also included?

How can I check a tax preparer’s credentials?

It’s relatively easy to check the credentials of a tax preparer. Perhaps the fastest way is to search the IRS’s online directory of tax return preparers. This database lists tax preparers who hold professional credentials recognized by the IRS, such as CPAs, enrolled agents, and tax attorneys. It also includes who have completed the IRS’s Annual Filing Season Program.

There are other ways to verify a tax preparer’s credentials, too. For a CPA, contact the state board of accountancy.

You can confirm an enrolled agent’s credentials by sending an email to the IRS at epp@irs.gov. In most cases, the IRS will respond within three days. The email should include the enrolled agent’s:

  • first and last name
  • complete address (if available)
  • enrolled agent number (if available)

To check a tax attorney’s credentials, contact the state bar association where they practice law.

Whether you want an expert to do your taxes from start to finish, or expert help while you file on your own, TurboTax has expert-backed offerings to meet your needs. With TurboTax Live Assisted, our tax experts help you complete your taxes, fix any mistakes, and explain what's next.

Or, with TurboTax Live Full Service, a local tax expert matched to your unique situation will get your taxes done 100% right - as soon as today.

Whichever plan you choose, you'll get you taxes done with 100% accuracy and your maximum refund, guaranteed.

Taxes done right,
with experts by your side
$89*

Get unlimited advice, an expert final review and your maximum refund, guaranteed.

State additional
100% free filing.
Max refund guarantee.
$0

~37% of filers qualify. Simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest).

The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.

TaxCaster Tax
Calculator

Estimate your tax refund and where you stand

I’m a TurboTax customer

I’m a new user

Tax Bracket
Calculator

Easily calculate your tax rate to make smart financial decisions

Get started

W-4 Withholding
Calculator

Know how much to withhold from your paycheck to get a bigger refund

Get started

Self-Employed
Tax Calculator

Estimate your self-employment tax and eliminate any surprises

Get started

Crypto Calculator

Estimate capital gains, losses, and taxes for cryptocurrency sales

Get started

Self-Employed Tax Deductions Calculator

Find deductions as a 1099 contractor, freelancer, creator, or if you have a side gig

Get started

ItsDeductible™

See how much your charitable donations are worth

Get started

Your security. Built into everything we do.

Here's how

File faster and easier with the free TurboTax app

TurboTax Online: Important Details about Filing Simple Form 1040 Returns

If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible.

Examples of situations included in a simple Form 1040 return (assuming no added tax complexity):

  • W-2 income
  • Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B
  • IRS standard deduction
  • Earned Income Tax Credit (EITC)
  • Child Tax Credit (CTC)
  • Student loan interest deduction
  • Taxable qualified retirement plan distributions

Examples of situations not included in a simple Form 1040 return:

  • Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions
  • Unemployment income reported on a 1099-G
  • Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers)
  • Stock sales (including crypto investments)
  • Income from rental property or property sales
  • Credits, deductions and income reported on other forms or schedules 

TURBOTAX ONLINE GUARANTEES

TurboTax Individual Returns:

  • 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2023 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2023 tax year and for individual, non-business returns for the past two tax years (2022, 2021). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Excludes TurboTax Business returns. Additional terms and limitations apply. See Terms of Service for details.

  • Satisfaction Guaranteed: You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.

  • Our TurboTax Live Full Service Guarantee means your tax expert will find every dollar you deserve. Your expert will only sign and file your return if they believe it's 100% correct and you are getting your best outcome possible. If you get a larger refund or smaller tax due from another tax preparer, we'll refund the applicable TurboTax Live Full Service federal and/or state purchase price paid. If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.

  • 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.

TurboTax Business Returns:

  • 100% Accurate Calculations Guarantee – Business Returns. If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See Terms of Service for details.

  • TurboTax Audit Support Guarantee – Business Returns. If you receive an audit letter from the IRS or State Department of Revenue on your 2023 TurboTax business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited business returns filed with TurboTax for the current 2023 tax year. Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals for this question-and-answer support, we will refund the applicable TurboTax Live Business or TurboTax Live Full Service Business federal and/or state purchase price paid. Additional terms and limitations apply. See Terms of Service for details.

TURBOTAX ONLINE/MOBILE PRICING

  • Start for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. For most paid TurboTax online and mobile offerings, you may start using the tax preparation features without paying upfront, and pay only when you are ready to file or purchase add-on products or services. Actual prices for paid versions are determined based on the version you use and the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases. Strikethrough prices reflect anticipated final prices for tax year 2023.

  • TurboTax Free Edition:TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for those filing Simple Form 1040 returns only (no forms or schedules except for the Earned Income Tax Credit, Child Tax Credit and student loan interest), as detailed in the TurboTax Free Edition disclosures. Roughly 37% of taxpayers qualify. Offer may change or end at any time without notice.

  • TurboTax Live Assisted Basic Offer: Offer only available with TurboTax Live Assisted Basic and for those filing Form 1040 and limited credits only. Roughly 37% of taxpayers qualify. Must file between November 29, 2023 and March 31, 2024 to be eligible for the offer. Includes state(s) and one (1) federal tax filing. Intuit reserves the right to modify or terminate this TurboTax Live Assisted Basic Offer at any time for any reason in its sole and absolute discretion. If you add services, your service fees will be adjusted accordingly. If you file after 11:59pm EST, March 31, 2024, you will be charged the then-current list price for TurboTax Live Assisted Basic and state tax filing is an additional fee. See current prices here.

  • Full Service $100 Back Offer: Credit applies only to federal filing fees for TurboTax Full Service and not returns filed using other TurboTax products or returns filed by Intuit TurboTax Verified Pros. Excludes TurboTax Live Full Service Business and TurboTax Canada products. Credit does not apply to state tax filing fees or other additional services. If federal filing fees are less than $100, the remaining credit will be provided via electronic gift card. Intuit reserves the right to modify or terminate this offer at any time for any reason in its sole discretion. Must file by April 15, 2024 11:59 PM ET.

  • TurboTax Full Service - Forms-Based Pricing: “Starting at” pricing represents the base price for one federal return (includes one W-2 and one Form 1040). Final price may vary based on your actual tax situation and forms used or included with your return. Price estimates are provided prior to a tax expert starting work on your taxes. Estimates are based on initial information you provide about your tax situation, including forms you upload to assist your expert in preparing your tax return and forms or schedules we think you’ll need to file based on what you tell us about your tax situation. Final price is determined at the time of print or electronic filing and may vary based on your actual tax situation, forms used to prepare your return, and forms or schedules included in your individual return. Prices are subject to change without notice and may impact your final price. If you decide to leave Full Service and work with an independent Intuit TurboTax Verified Pro, your Pro will provide information about their individual pricing and a separate estimate when you connect with them.

  • Pays for itself (TurboTax Premium, formerly Self-Employed): Estimates based on deductible business expenses calculated at the self-employment tax income rate (15.3%) for tax year 2022. Actual results will vary based on your tax situation.

TURBOTAX ONLINE/MOBILE

  • Anytime, anywhere: Internet access required; standard data rates apply to download and use mobile app.

  • Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Get your tax refund up to 5 days early: Individual taxes only. When it’s time to file, have your tax refund direct deposited with Credit Karma Money™, and you could receive your funds up to 5 days early. If you choose to pay your tax preparation fee with TurboTax using your federal tax refund or if you choose to take the Refund Advance loan, you will not be eligible to receive your refund up to 5 days early. 5-day early program may change or discontinue at any time. Up to 5 days early access to your federal tax refund is compared to standard tax refund electronic deposit and is dependent on and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.

  • For Credit Karma Money (checking account): Banking services provided by MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply per account.
  • Fees: Third-party fees may apply. Please see Credit Karma Money Account Terms & Disclosures for more information.

  • Pay for TurboTax out of your federal refund or state refund (if applicable): Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee may apply to this payment method. Prices are subject to change without notice.

  • TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply See Terms of Service for details.
  • Tax Advice, Expert Review and TurboTax Live: Access to tax advice and Expert Review (the ability to have a Tax Expert review and/or sign your tax return) is included with TurboTax Live Assisted or as an upgrade from another version, and available through December 31, 2024. Intuit will assign you a tax expert based on availability. Tax expert and CPA availability may be limited. Some tax topics or situations may not be included as part of this service, which shall be determined in the tax expert’s sole discretion. For the TurboTax Live Assisted product, if your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. For the TurboTax Live Full Service product: Handoff tax preparation by uploading your tax documents, getting matched with an expert, and meeting with an expert in real time. The tax expert will sign your return as a preparer. The ability to retain the same expert preparer in subsequent years will be based on an expert’s choice to continue employment with Intuit. Administrative services may be provided by assistants to the tax expert. On-screen help is available on a desktop, laptop or the TurboTax mobile app. Unlimited access to TurboTax Live tax experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.

  • TurboTax Live Full Service – Qualification for Offer: Depending on your tax situation, you may be asked to answer additional questions to determine your qualification for the Full Service offer. Certain complicated tax situations will require an additional fee, and some will not qualify for the Full Service offering. These situations may include but are not limited to multiple sources of business income, large amounts of cryptocurrency transactions, taxable foreign assets and/or significant foreign investment income. Offer details subject to change at any time without notice. Intuit, in its sole discretion and at any time, may determine that certain tax topics, forms and/or situations are not included as part of TurboTax Live Full Service. Intuit reserves the right to refuse to prepare a tax return for any reason in its sole discretion. Additional limitations apply. See Terms of Service for details.

  • TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service Experts are available to prepare 2023 tax returns starting January 8, 2024. Based on completion time for the majority of customers and may vary based on expert availability. The tax preparation assistant will validate the customer’s tax situation during the welcome call and review uploaded documents to assess readiness. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.

  • TurboTax Live Full Service -- Verified Pro -- “Local” and “In-Person”: Not all feature combinations are available for all locations. "Local" experts are defined as being located within the same state as the consumer’s zip code for virtual meetings. "Local" Pros for the purpose of in-person meetings are defined as being located within 50 miles of the consumer's zip code. In-person meetings with local Pros are available on a limited basis in some locations, but not available in all States or locations. Not all pros provide in-person services.

  • Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through 11/1/2024. Terms and conditions may vary and are subject to change without notice.

  • My Docs features: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.

  • Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, TurboTax Live Full Service customers and access to up to the prior seven years of tax returns we have on file for you is available through 12/31/2025. Terms and conditions may vary and are subject to change without notice.

  • Easy Online Amend: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits. Make changes to your 2023 tax return online for up to 3 years after it has been filed and accepted by the IRS through 10/31/2026. Terms and conditions may vary and are subject to change without notice. For TurboTax Live Full Service, your tax expert will amend your 2023 tax return for you through 11/15/2024. After 11/15/2024, TurboTax Live Full Service customers will be able to amend their 2023 tax return themselves using the Easy Online Amend process described above.

  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2022 TurboTax products.

  • #1 online tax filing solution for self-employed: Based upon IRS Sole Proprietor data as of 2023, tax year 2022. Self-Employed defined as a return with a Schedule C tax form. Online competitor data is extrapolated from press releases and SEC filings. “Online” is defined as an individual income tax DIY return (non-preparer signed) that was prepared online & either e-filed or printed, not including returns prepared through desktop software or FFA prepared returns, 2022.

  • CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees. Limitations apply. See Terms of Service for details.
  • TurboTax Premium Pricing Comparison: Cost savings based on a comparison of TurboTax product prices to average prices set forth in the 2020-2021 NSA Fees-Acct-Tax Practices Survey Report.

  • 1099-K Snap and Autofill: Available in mobile app and mobile web only.

  • 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.

  • Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.

  • **Refer a Friend: Rewards good for up to 20 friends, or $500 - see official terms and conditions for more details.

  • Refer your Expert (Intuit’s own experts): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.

  • Refer your Expert (TurboTax Verified Independent Pro): Rewards good for up to 20 referrals, or $500 - see official terms and conditions for more details.

  • Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 2/17/23 and may not reflect actual refund amount received.

  • Average Deduction Amount: Based on the average amount of deductions/expenses found by TurboTax Self Employed customers who filed expenses on Schedule C in Tax Year 2022 and may not reflect actual deductions found.

  • More self-employed deductions based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.

  • TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don’t support the following tax situations: C-Corps (Form 1120-C), Trust/Estates (Form 1041), Multiple state filings, Tax Exempt Entities/Non-Profits, Entities electing to be treated as a C-Corp, Schedule C Sole proprietorship, Payroll, Sales tax, Quarterly filings, and Foreign Income. TurboTax Live Assisted Business is currently available only in AK, AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, WA, WV and WY.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions. 

TURBOTAX DESKTOP GUARANTEES

TurboTax Desktop Individual Returns:

  • 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2024 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax Desktop for the current 2024 tax year and, for individual, non-business returns, for the past two tax years (2022, 2023). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TurboTax Desktop Business Returns:

  • 100% Accurate Calculations Guarantee – Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Tax Savings Guarantee - Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Business Desktop license purchase price you paid. Additional terms and limitations apply. See License Agreement for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TURBOTAX DESKTOP DISCLAIMERS

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

  • TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connection. Desktop add-on products and services purchased are non-refundable.

  • Fastest Refund Possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received.

  • TurboTax Technical Support: Customer service and technical support hours and options vary by time of year.

  • Deduct From Your Federal Refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee applies to this payment. method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Live Tax Advice: Access to tax experts to obtain answers to tax questions and to assist with tax year 2024 return(s) prepared with TurboTax Desktop software. Additional fees apply. Must be purchased and used by October 31, 2025. Excludes TurboTax Desktop Business. See License Agreement for details.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

©1997-2024 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.