Skip To Main Content
TurboTax Logo

What is an Enrolled Agent?

Written by Rocky Mengle, Attorney • Reviewed by Todd Nash, CPAUpdated for Tax Year 2024 • October 4, 2024 11:48 AM
OVERVIEW

Enrolled agents (EAs) are tax professionals authorized to represent taxpayers before the IRS. They’re specifically focused on taxes, which also means they’re often an excellent choice to prepare your taxes. Enrolled agents must pass a rigorous exam, complete continuing education classes, and abide by ethical standards to obtain and keep an EA certification.

 

Business woman receiving paperwork

Key Takeaways

  • Enrolled agents are trained tax professionals who can help with tax return preparation, tax planning, and other tax-related matters. They’re also authorized to represent taxpayers in various tax matters before the IRS.
  • To become an enrolled agent, candidates must pass the IRS’s Special Enrollment Examination, which covers individual and business tax issues, representing clients before the IRS, ethics, and more. They also must pass a suitability check and obtain a Preparer Tax Identification Number from the IRS.
  • Enrolled agents are required to satisfy continuing education requirements to maintain their certification. This includes at least 16 hours of course work each year, with two hours on ethics or professional conduct, and a total of at least 72 hours every three years.
  • When looking for an enrolled agent, think about whether you want someone local or remote. Also set up an initial consultation to learn more about their experience, fee structure, and services provided.

Enrolled agents are tax professionals

If you need someone to do your taxes, help you lower future tax bills, or speak to the IRS on your behalf, you might want to hire an enrolled agent (also known as an EA). They’re tax professionals who are also authorized to represent taxpayers before the IRS. And like some certified public accountants (CPAs) and tax attorneys, enrolled agents are specifically focused on taxes.

Enrolled agents must pass a rigorous exam that covers general tax issues, ethics, practicing before the IRS, and more. They’re also required to take additional classes each year after passing the exam. As a result, enrolled agents can handle a wide variety of tax matters, including tax return preparation, tax planning, IRS audits, and tax appeals.

However, before spending time looking for an enrolled agent, you probably want to know a little more about them. For instance, what kind of training do they receive? How do they compare to other tax professionals? And what’s the best way to find an enrolled agent? Read on to get answers to these questions and more.

Educational and professional requirements for enrolled agent candidates

While there are no formal educational requirements for enrolled agent candidates – such as a college degree – they generally have to pass the Special Enrollment Examination (SEE), which is administered by the IRS. However, certain former IRS employees don’t have to take the SEE to become an enrolled agent.

The SEE has three parts:

  • Part 1 - Individuals. This part covers information related to taxes on individuals, such as types of taxable income, tax deductions and credits, retirement accounts, selling property, preparing personal income tax returns, advising individual taxpayers, estate taxes, and more.
  • Part 2 - Businesses. Among other things, this part deals with the different types of business structures (such as C corporations, S corporations, partnerships, limited liability companies, and sole proprietorships), business income and expenses, analysis of financial records, tax-exempt organizations, and advising business taxpayers.
  • Part 3 - Representation, Practices, and Procedures. The final part covers practicing before the IRS, filing tax returns, tax law research, IRS audits, ethics, working with clients, and various rules enrolled agents must follow.

In addition to passing the SEE, enrolled agent candidates must pass a “suitability check,” which includes a background check for tax compliance and criminal convictions.

An enrolled agent also has to obtain a Preparer Tax Identification Number (PTIN) from the IRS. In fact, all tax return preparers who are paid to prepare any federal tax return, claim for refund, or most other tax forms submitted to the IRS must have a PTIN.

Once these requirements are met, EA certification can be granted by the IRS. At that point, they can represent taxpayers regarding any tax matter before the tax agency.

Continuing education requirements for enrolled agents

Enrolled agents have to take a certain number of continuing education courses to maintain their status with the IRS. These courses ensure that they stay up-to-date on the latest tax laws, regulations, and IRS procedures.

There are actually two continuing education requirements that must be satisfied. First, enrolled agents have to complete 72 hours of classes every three years. In addition, they also must complete a minimum of 16 hours of continuing education classes each year (two of which must be on ethics or professional conduct).

Ethical standards for enrolled agents

Once certified, enrolled agents – and other tax professionals – can be suspended, fined, or even lose their right to practice before the IRS for:

  • incompetence
  • disreputable conduct, such as not being current on their own tax returns or being convicted of a crime
  • violating IRS regulations governing enrolled agents
  • misleading or threatening a client (or prospective client) with the intent to defraud

If you believe an enrolled agent has committed an ethical violation, you can submit a complaint to the IRS.

Comparing enrolled agents with other tax professionals

Enrolled agents are often a great choice if you need a tax professional. They’re generally well-versed in all aspects of tax preparation, from maximizing deductions to identifying potential red flags that may trigger an audit. They can also help individuals and businesses make informed decisions about their finances and ensure that they’re in compliance with tax laws.

However, in some cases, you might want to consider another type of tax professional – such as a CPA or tax attorney. For example, if you need help with something that’s beyond the scope of what enrolled agents typically handle, a different type of tax pro might be best for you. To help you determine if hiring a CPA or tax attorney might be the way to go, let’s take a quick look at some instances where they might be a better choice than an enrolled agent.

Enrolled agent vs. CPA

Both enrolled agents and CPAs can prepare tax returns, offer tax planning advice, and represent clients before the IRS. However, there are important differences between enrolled agents and CPAs when it comes to their education and the tasks they can handle.

CPAs generally have a higher level of education and training. For instance, unlike enrolled agents, CPAs must have an undergraduate college degree. A certain number of college credits in accounting is typically needed, too. In addition, since CPAs have to earn more college credits than most undergraduate degrees require, they often have more years of college than necessary or have taken graduate-level classes. Plus, most states require CPAs to work under the supervision of a licensed CPA for a certain period of time before they can practice on their own.

Because of these heightened education and training requirements, and their expertise in accounting, CPAs can often provide a wider range of services than an enrolled agent – especially when it comes to assisting businesses. For instance, many CPAs can handle both tax- and accounting-related tasks, such as preparing or analyzing financial statements. In addition, many CPAs have a deep understanding of business operations and are able to help create a budget, forecast future financial performance, develop and implement internal controls, perform business valuations, and more.

As a result, if you need help with a more complicated tax matter or with financial tasks beyond taxes, you might want to consider a CPA instead of an enrolled agent.

Enrolled agent vs. tax attorney

Since their training (law school and passing the state bar exam) is focused on the law, tax attorneys typically offer a different set of services than enrolled agents.

While some tax attorneys will do your taxes and provide tax planning services (like enrolled agents), their work is often centered around representing clients on tax matters in court, before the IRS, or in disputes with state tax agencies. This includes defending clients against criminal charges for tax evasion or tax fraud.

While enrolled agents can also represent clients before the IRS, they can’t do so in a court of law. In addition, the more complex your tax situation, the more likely you are to need a tax attorney’s assistance and advice.

Tax attorneys are also frequently hired to explain the tax implications of various transactions, interpret new tax laws and regulations, and advise clients on gray areas of the tax law. So, even though enrolled agents can be a great choice for tax preparation services, you might need the help of a tax attorney if you need to dive deeper into the law to handle a tax-related situation.

FAQs about finding an enrolled agent near you

Once you’ve decided that an enrolled agent might be a good fit for you, you’ll have to go through the process of finding and hiring one. Naturally, you probably have a lot of questions if this is the first time you’ve hired a tax professional. So, before you pick someone to help with your tax return or tax situation, check out our answers to the following frequently asked questions about hiring an enrolled agent.

Should I hire an enrolled agent near me?

EA certification is obtained through the IRS, not through any particular state. As a result, an enrolled agent in New York can help you with a federal tax matter even if you live in California. But even though you can hire an enrolled agent in another state, there are certainly some advantages to working with a local tax expert.

For instance, it’s easy to have face-to-face meetings if you’re working with a local enrolled agent. That can foster greater communication with your tax pro and be more convenient when discussing personal financial matters.

An enrolled agent near you might also be able to refer you to other local professionals, such as bankers and lawyers, who might be able to provide other financial services. If you’re a business owner, a local enrolled agent will likely have a better sense of the local business climate, too.

By hiring a local enrolled agent, you’ll also be supporting the local economy. That’s a benefit to your own community.

If you need help finding an enrolled agent near year, TurboTax Live Full Service will match you with a local tax expert who’s ready, willing, and able to handle your specific needs.

How do I verify an enrolled agent’s credentials?

It’s always a good idea to confirm that an enrolled agent is actually credentialed. Fortunately, there are a couple of easy ways to do this.

First, you can check the IRS’s online directory of tax return preparers. An enrolled agent who holds professional credentials recognized by the IRS should be included in the directory.

You can also verify an enrolled agent’s credentials by emailing the IRS at epp@irs.gov. Provide the enrolled agent’s:

  • first and last name
  • complete address (if available)
  • enrolled agent number (if available)

The IRS typically responds within 72 hours.

How much does it cost to have an enrolled agent do my taxes?

How much you’ll pay to have an enrolled agent prepare and file your tax return depends on several factors, such as:

  • how many W-2 forms you have
  • what types of income you have
  • whether you itemize or claim the Standard Deduction
  • whether you have capital gains or losses
  • how many tax forms and schedules need to be completed

So, basically, the more complicated your tax situation, the more time and expertise will be required from the enrolled agent – which leads to a higher fee.

The cost of tax preparation services can also vary based on your geographic location. For instance, enrolled agents in urban areas or major cities tend to charge more when compared to those in rural areas.

The time of year you hire an enrolled agent can also affect the cost. During the peak tax season (January to April), enrolled agents may charge higher fees due to the increase in demand for their services.

The enrolled agent’s experience and qualifications can also impact the cost. An enrolled agent with several years of experience and specialized knowledge in a specific tax area will likely cost more than a less seasoned tax pro.

Some enrolled agents may offer additional services – such as tax planning or bookkeeping – that can increase the overall cost of tax preparation. Adding on your state tax return can boost the price as well.

The method of tax preparation can impact the cost, too. For instance, in-person tax preparation might be more expensive than virtual or online services.

Even the size of the enrolled agent's firm can affect the amount you’ll pay. Larger firms with more resources and overhead costs typically charge higher fees compared to smaller, independent agents.

There can be other reasons for a higher or lower fee. So, it’s often hard to predict the amount you’ll pay until you speak with an enrolled agent you’re thinking about hiring.

Do enrolled agents charge by the hour for tax return preparation?

Enrolled agents can get paid to prepare a tax return in several different ways.

Some enrolled agents charge an hourly fee for their services. The hourly rate can vary depending on the complexity of your return and the enrolled agent’s experience.

Other enrolled agents charge a flat fee for preparing a tax return. However, again, the fee for a more complicated return can be higher than the fee for a simple return. Plus, there will usually be an additional fee for any added services.

 

TurboTax Tip:

Be careful if an enrolled agent’s fee is based on a percentage of your tax refund. You don’t want them inflating your refund by claiming tax deductions or credits you don’t qualify for in order to boost their fee.

 

In some cases, an enrolled agent may charge a retainer fee for their services. This means you pay a certain amount upfront, and the enrolled agent deducts their fee from this amount.

A combination of fee structures can be used, too. For example, an enrolled agent might charge a flat fee to file your tax return, but charge by the hour for any additional services.

Ultimately, the method of payment will depend on the enrolled agent's preferences and the agreement reached with you. It is important for clients to discuss the fee structure with a tax professional before engaging their services to avoid any misunderstandings.

Should I set up an initial consultation before hiring an enrolled agent?

Before hiring any tax professional, it’s a good idea to schedule an initial consultation with them. At this meeting, you can ask them any number of questions about your tax situation and their practice.

You’ll certainly want to ask about fees. However, this is also your chance to bring up any other question you might have. For example, you can ask:

  • Does the enrolled agent have experience handling cases similar to yours?
  • Can the enrolled agent provide references or client testimonials?
  • How will the enrolled agent support you if you receive an audit notice or face other IRS issues?
  • What is the enrolled agent’s approach to tax planning and strategies?
  • What kind of documentation will the enrolled agent need to manage your taxes effectively?
  • How will the enrolled agent keep your information secure?

Whether you want an expert to do your taxes from start to finish, or expert help while you file on your own, TurboTax has expert-backed offerings to meet your needs. With TurboTax Live Assisted, our tax experts help you complete your taxes, fix any mistakes, and explain what's next.

Or, with TurboTax Live Full Service, a local tax expert matched to your unique situation will get your taxes done 100% right - as soon as today.

Whichever plan you choose, you'll get you taxes done with 100% accuracy and your maximum refund, guaranteed.

turbotax
creditkarma
quickbooks
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
Live assisted basicYour taxes done right,
with experts by your side

Get unlimited advice, an expert final review, and your maximum refund, guaranteed with TurboTax Live Assisted Basic.

$89$49*
State additional
Start for free
turbotax free ecition100% free tax filing$0

Answer simple questions and TurboTax Free Edition takes care of the rest.

Free filing of simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest). 37% of filers qualify.

The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.

TaxCaster Tax
Calculator

Estimate your tax refund and where you stand

I’m a TurboTax customer

I’m a new user

Tax Bracket
Calculator

Easily calculate your tax rate to make smart financial decisions

Get started

W-4 Withholding
Calculator

Know how much to withhold from your paycheck to get a bigger refund

Get started

Self-Employed
Tax Calculator

Estimate your self-employment tax and eliminate any surprises

Get started

Crypto Calculator

Estimate capital gains, losses, and taxes for cryptocurrency sales

Get started

Self-Employed Tax Deductions Calculator

Find deductions as a 1099 contractor, freelancer, creator, or if you have a side gig

Get started

ItsDeductible™

See how much your charitable donations are worth

Get started

Security icon

Your security. Built into everything we do.

Here's how

taxball

File faster and easier with the free TurboTax app

Download on the app storeGet it on Google Play

TurboTax Online: Important Details about Filing Simple Form 1040 Returns

If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible.

Examples of situations included in a simple Form 1040 return (assuming no added tax complexity):

  • W-2 income
  • Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B
  • IRS standard deduction
  • Earned Income Tax Credit (EITC)
  • Child Tax Credit (CTC)
  • Student loan interest deduction
  • Taxable qualified retirement plan distributions

Examples of situations not included in a simple Form 1040 return:

  • Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions
  • Unemployment income reported on a 1099-G
  • Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers)
  • Stock sales (including crypto investments)
  • Income from rental property or property sales
  • Credits, deductions and income reported on other forms or schedules 

TURBOTAX ONLINE GUARANTEES

  • 100% Accurate Calculations Guarantee: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. You are responsible for paying any additional tax liability you may owe. Excludes payment plans. This guarantee is good for the lifetime of your individual or business tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Additional terms and limitations apply. See Terms of Service for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax, or until December 15, 2025 for your 2024 business tax return. Additional terms and limitations apply. See Terms of Service for details.

  • TurboTax Live Full Service Guarantee: If you use TurboTax Live Full Service to file your individual or business tax return, your tax expert will find every dollar you deserve. Your expert will only sign and file your return if they believe it's 100% correct and you are getting your best outcome possible. If you get a larger refund or smaller tax due from another tax preparer by filing an amended return, we'll refund the applicable TurboTax Live Full Service federal and/or state purchase price paid. If you pay an IRS or state penalty (or interest) because of an error that a TurboTax expert made while acting as a signed preparer for your return, we'll pay you the penalty and interest. Additional terms and limitations apply. See Terms of Service for details.

  • 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax expert made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your individual or business tax return, we'll pay you the penalty and interest. You are responsible for paying any additional tax liability you may owe. Limitations apply. See Terms of Service for details.

  • Business Tax Guarantee: If you use TurboTax to file your business tax return, you will be covered by a combination of our 100% accurate calculations, maximum savings and audit support guarantees. If you pay an IRS or state penalty (or interest) because of a TurboTax calculation error or an error that a TurboTax expert made while acting as a signed preparer for your return, we'll pay you the penalty and interest. You are responsible for paying any additional tax liability you may owe. If you get a larger refund or smaller tax due from another tax preparer by filing an amended return, we'll refund the applicable TurboTax Live Business federal and/or state purchase price paid. If you receive an audit letter from the IRS or State Department of Revenue, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center. For representation before the IRS, our fee-based Audit Defense add-on service is available for purchase (sold separately). Additional terms and limitations apply. See Terms of Service for details.

  • Audit Support Guarantee: If you receive an audit letter from the IRS or State Department of Revenue based on your 2024 TurboTax individual or business tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual or business returns filed with TurboTax for the current 2024 tax year, and solely for individual, non-business returns for the past two tax years (2023, 2022). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. For IRS representation, our fee-based Audit Defense service is available for purchase (sold separately). If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax, or for three years from the date you filed your business tax return. Additional terms and limitations apply. See Terms of Service for details.

  • Satisfaction Guaranteed: You may use TurboTax Online without charge up to the point you decide to print or electronically file your individual or business tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product. Additional terms and limitations apply. See Terms of Service for details.

  • 5 Days Early Refund Fee Guarantee: If you choose to receive your federal tax refund through the TurboTax 5 Days Early service and your refund is deposited into your selected bank account less than 5 days before the IRS refund settlement date (the date it would have arrived if sent from the IRS directly), then you will not be charged the 5 Days Early fee. Excludes TurboTax Business products and services. Limitations apply. See Terms of Service for more details.

TURBOTAX ONLINE/MOBILE OFFERS & PRICING

The following TurboTax Online offers may be available for tax year 2024. Intuit reserves the right to modify or terminate any offer at any time for any reason in its sole discretion. Unless otherwise stated, each offer is not available in combination with any other TurboTax offers. Certain discount offers may not be valid for mobile in-app purchases and may be available only for a limited period of time.

  • Start for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. For most paid TurboTax online and mobile offerings, you may start using the tax preparation features without paying upfront, and pay only when you are ready to e-file, print, file by mail, or purchase add-on products or services. Actual prices for paid versions are determined based on the version you use and the date and/or time you print or e-file, and are subject to change without notice. Unless otherwise specified, strikethrough prices reflect anticipated final, undiscounted prices for tax year 2024.

  • TurboTax Free Edition: TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for those filing simple Form 1040 returns only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit and student loan interest). More details are available here. Roughly 37% of taxpayers qualify. Offer may change or end at any time without notice.

  • TurboTax Free Mobile App Offer: File for free when you start and finish your own taxes in the TurboTax mobile app by February 18, 2024, 11:59pm ET. You are not eligible for this offer if you used TurboTax to file your 2023 taxes. Offer applies only to individual taxes filed with TurboTax do-it-yourself products and excludes TurboTax Live products.

  • TurboTax Full Service - Forms-Based Pricing: “Starting at” pricing represents the base price for one federal return (includes one W-2 and one Form 1040). Final price may vary based on your actual tax situation and forms used or included with your return. Price estimates are provided prior to a tax expert starting work on your taxes. Estimates are based on initial information you provide about your tax situation, including forms you upload to assist your expert in preparing your tax return and forms or schedules we think you'll need to file based on what you tell us about your tax situation. Final price is determined at the time of print or electronic filing and may vary based on your actual tax situation, forms used to prepare your return, and forms or schedules included in your individual return. Prices are subject to change without notice and may impact your final price. If you decide to leave Full Service and work with an independent Intuit TurboTax Verified Pro, your Pro will provide information about their individual pricing and a separate estimate after you discuss your tax situation with them.

TURBOTAX ONLINE/MOBILE

  • Anytime, anywhere: Internet access required; standard data rates apply to download and use mobile app.

  • Fastest refund possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. Last tax year, the IRS issued more than 9 out of 10 refunds in less than 21 days.

  • Get your tax refund 5 days early in your bank account: If you choose this paid add-on feature, your federal tax refund will be deposited to your selected bank account 5 days before the refund settlement date provided by the IRS (the date your refund would have arrived if sent from the IRS directly). The receipt of your refund 5 Days Early is subject to IRS submitting refund information to us at least 5 days before the refund settlement date. IRS does not always provide refund settlement information 5 days early. You will not be eligible to receive your refund 5 Days Early if (1) you take a Refund Advance loan, (2) IRS delays payment of your refund, or (3) your bank's policies do not allow for same-day payment processing. 5 Days Early fee will be deducted directly from your refund prior to being deposited to your bank account. If your refund cannot be delivered 5 Days Early, you will not be charged the 5 Days Early fee. Excludes business tax returns. 5 Days Early program may change or be discontinued at any time without notice.

    Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments' money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/.

  • Get your tax refund up to 5 days early with Credit Karma Money™: When it's time to file, have your tax refund direct deposited to a Credit Karma Money™ checking or savings account, and you could receive your funds up to 5 days early. If you choose to pay your tax preparation fee with TurboTax using your federal tax refund or if you choose to take the Refund Advance loan, you will not be eligible to receive your refund up to 5 days early with Credit Karma. 5-day early program may change or discontinue at any time. Up to 5 days early access to your federal tax refund is compared to standard tax refund electronic deposit and is dependent on and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early. Excludes business tax returns. Banking services for Credit Karma Money accounts are provided by MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply per account. For more information, please visit https://turbotax.intuit.com/credit-karma-money/.

  • Loan details and disclosures for the Refund Advance program: If you expect to receive a federal refund of $500 or more, you could be eligible for a Refund Advance loan. Refund Advance loans may be issued by First Century Bank, N.A. or WebBank, neither of which are affiliated with MVB Bank, Inc., Member FDIC. Refund Advance is a loan based upon your anticipated refund and is not the refund itself. 0% APR and $0 loan fees. Availability of the Refund Advance is subject to satisfaction of identity verification, certain security requirements, eligibility criteria, and underwriting standards. This Refund Advance offer expires on February 28, 2025, or the date that available funds have been exhausted, whichever comes first. Offer, eligibility, and availability subject to change without further notice.

    Refund Advance loans issued by First Century Bank, N.A. are facilitated by Intuit TT Offerings Inc. (NMLS # 1889291), a subsidiary of Intuit Inc. Refund Advance loans issued by WebBank are facilitated by Intuit Financing Inc. (NMLS # 1136148), a subsidiary of Intuit Inc. Although there are no loan fees associated with the Refund Advance loan, separate fees may apply if you choose to pay for TurboTax with your federal refund. Paying with your federal refund is not required for the Refund Advance loan. Additional fees may apply for other products and services that you choose.

    You will not be eligible for the loan if: (1) your physical address is not included on your federal tax return, (2) your physical address is located outside of the United States or a US territory, is a PO box or is a prison address, (3) your physical address is in one of the following states: IL, CT, or NC, (4) you are less than 18 years old, (5) the tax return filed is on behalf of a deceased person, (6) you are filing certain IRS Forms (1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862), (7) your expected refund amount is less than $500, or (8) you did not receive Forms W-2 or 1099-R or you are not reporting income on Sched C. Additional requirements: You must (a) e-file your federal tax return with TurboTax and (b) currently have or open a Credit Karma Money™ Spend (checking) account with MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply. Opening a Credit Karma Money™ Spend (checking) account is subject to eligibility. Please see Credit Karma Money Spend Account Terms and Disclosures for details.

    Not all consumers will qualify for a loan or for the maximum loan amount. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Your loan amount will be based on your anticipated federal refund to a maximum of 50% of that refund amount. You will not receive a final decision of whether you are approved for the loan until after the IRS accepts your e-filed federal tax return. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you.

    If approved, your Refund Advance will be deposited into your Credit Karma Money™ Spend (checking) account typically within 15 minutes after the IRS accepts your e-filed federal tax return and you may access your funds online through a virtual card. Your physical Credit Karma Visa® Debit Card* should arrive in 7 - 14 days. *Card issued by MVB Bank, Inc., Member FDIC pursuant to a license from Visa U.S.A. Inc.; Visa terms and conditions apply. Other fees may apply. For more information, please visit: https://support.creditkarma.com/s/article/Are-there-fees-with-a-Credit-Karma-Money-Spend-account.

    If you are approved for a loan, your tax refund after deducting the amount of your loan and agreed-upon fees (if applicable) will be placed in your Credit Karma Money™ Spend (checking) account. Tax refund funds are disbursed by the IRS typically within 21 days of e-file acceptance. If you apply for a loan and are not approved after the IRS accepts your e-filed federal tax return, your tax refund minus any agreed-upon fees (if applicable) will be placed in your Credit Karma Money™ Spend (checking) account.

    If your tax refund amounts are insufficient to pay what you owe on your loan, you will not be required to repay any remaining balance. However, you may be contacted to remind you of the remaining balance and provide payment instructions to you if you choose to repay that balance. If your loan is not paid in full, you will not be eligible to receive a Refund Advance loan in the future.

  • Pay for TurboTax out of your federal refund or state refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 service fee may apply to this payment method. Prices are subject to change without notice.

  • TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as a paid upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply. See Terms of Service for details.

  • TurboTax Live - Tax Advice and Expert Review: Access to an expert for tax questions and Expert Review (the ability to have a tax expert review) is included with TurboTax Live Assisted or as an upgrade from another TurboTax product, and available through December 31, 2025. Access to an expert for tax questions is also included with TurboTax Live Full Service and available through December 31, 2025. If you use TurboTax Live, Intuit will assign you a tax expert based on availability. Tax expert availability may be limited. Some tax topics or situations may not be included as part of this service, which shall be determined at the tax expert's sole discretion. The ability to retain the same expert preparer in subsequent years will be based on an expert’s choice to continue employment with Intuit and their availability at the times you decide to prepare your return(s). Administrative services may be provided by assistants to the tax expert. On-screen help is available on a desktop, laptop or the TurboTax mobile app. For the TurboTax Live Assisted product: If your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. For the TurboTax Live Full Service product: Hand off tax preparation by uploading your tax documents, getting matched with an expert, and meeting with an expert in real time. The tax expert will sign your return as a preparer.

  • TurboTax Live - Unlimited Expert Support: Unlimited access to TurboTax Live experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.

  • TurboTax Experts - Years of Experience: Based on experts' self-reported years of tax experience.

  • TurboTax Live - Expert Availability: TurboTax Live experts are available on nights and weekends for certain expanded hours during tax season (from January to April) and in the weeks leading up to tax extension deadlines. Outside of tax season, regular hours are Monday through Friday 5am to 5pm PT. Service, area of expertise, experience levels, and wait times vary, and are subject to restriction and change without notice. Unlimited access to TurboTax Live experts is included with all TurboTax Live products.

  • TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service experts are available to prepare 2024 tax returns starting January 6, 2025. One-day preparation and filing availability depends on start time, the complexity of your return, is based on completion time for the majority of customers, and may vary based on expert availability. A tax preparation assistant will validate the customer's tax situation during the welcome call and review uploaded documents to assess readiness and ability to file same-day. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.

  • TurboTax Live Full Service - “Local”: For purposes of virtual meetings, “Local" experts are defined as being located within the same state as the consumer's zip code. Not available in all states.

  • Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through November 1, 2025. Terms and conditions may vary and are subject to change without notice.

  • My Docs: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through December 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, and TurboTax Live Full Service products. Access to up to seven years of tax returns we have on file for you is available through December 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • Easy Online Amend: Individual taxes only. With TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, you can make changes to your 2024 tax return online through October 31, 2027. For TurboTax Live Full Service, your tax expert will amend your 2024 tax return for you through November 15, 2025; after that date, TurboTax Live Full Service customers will be able to amend their 2024 tax return themselves using the Easy Online Amend process described above. TurboTax Free Edition customers may amend 2024 tax returns online through October 31, 2025. Terms and conditions may vary and are subject to change without notice.

  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2023 TurboTax products.

  • #1 online tax filing solution for self-employed: Based upon IRS Sole Proprietor data as of calendar year 2024, for tax year 2023. Self-Employed defined as a return with a Schedule C/C-EZ tax form. Online competitor data is extrapolated from press releases and SEC filings. “Online” is defined as an individual income tax DIY return (non-preparer signed) that was prepared online and either e-filed or printed, not including returns prepared through desktop software.

  • 1099-Ks: Those filing in TurboTax Free Edition, TurboTax Live Assisted Basic or TurboTax Live Full Service Basic will be able to file a limited IRS Schedule 1 if they have hobby income or personal property rental income reported on a Form 1099-K, and/or a limited IRS Schedule D if they have personal item sales with no gain reported on Form 1099-K. Those filing in TurboTax Deluxe, TurboTax Live Assisted Deluxe or TurboTax Live Full Service Deluxe will be able to file a limited IRS Schedule D if they have personal item sales income reported on Form 1099-K. If you add other schedules or forms, or need to report other types of income on Schedules 1, D, E, F, or Form 4835 you may be required to upgrade to another TurboTax product.

  • 1099-K Snap and Autofill: Available in mobile app and mobile web only.

  • 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.

  • Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.

  • Refer a Friend: Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Refer your Expert (Intuit's own experts): Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Refer your Expert (TurboTax Verified Pro): Maximum of $500 in total rewards for 20 referrals. See official terms and conditions for more details.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received. Each taxpayer's refund will vary based on their tax situation.

  • More self-employed deductions: based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.

  • TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don't support the following tax situations: C-Corps (Form 1120) and entities electing to be treated as a C-Corp, Trust/Estates (Form 1041), Tax Exempt Entities/Non-Profits, returns that require more than 5 state filings, and other issues unrelated to the preparation of a tax return or unrelated to business income/franchise taxes. TurboTax Live Assisted Business is currently available only in AK, AL, AZ, CA, CO, CT, DE, FL, GA, ID, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, WA, WI, WY.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for an additional fee, by TaxResources, Inc., dba Tax Audit. Audit Defense is included at no added cost with business returns filed with TurboTax Live Business (excluding Sole Proprietor). See Membership Agreements at https://www.intuit.com/legal/terms/ for service terms and conditions.

TURBOTAX DESKTOP GUARANTEES

TurboTax Desktop Individual Returns:

  • 100% Accurate Calculations Guarantee - Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back - Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Audit Support Guarantee - Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2024 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax Desktop for the current 2024 tax year and, for individual, non-business returns, for the past two tax years (2022, 2023). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement  for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TurboTax Desktop Business Returns:

  • 100% Accurate Calculations Guarantee - Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement  for details.

  • Maximum Tax Savings Guarantee - Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Business Desktop license purchase price you paid. Additional terms and limitations apply. See License Agreement  for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TURBOTAX DESKTOP DISCLAIMERS

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

  • TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connection. Desktop add-on products and services purchased are non-refundable.

  • Fastest Refund Possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received.

  • TurboTax Technical Support: Customer service and technical support hours and options vary by time of year.

  • Deduct From Your Federal Refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee applies to this payment. method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Live Tax Advice: Access to tax experts to obtain answers to tax questions and to assist with tax year 2024 return(s) prepared with TurboTax Desktop software. Additional fees apply. Must be purchased and used by October 31, 2025. Excludes TurboTax Desktop Business. See License Agreement for details.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

©1997-2024 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.