TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Had TT for 20 years works great Easy to use I depend on it to be brief and accurate
Date published: 2021-03-02
Rated 4 out of 5 by from Easy to use, but asks a lot of questions TurboTax was easy to use, but seemed to ask a lot of questions that weren't applicable.
Date published: 2021-03-02
Rated 1 out of 5 by from COST TO MUCH EASY TO USE HOWEVER IT WAS VERY CONFUSING ON ROLL OVER FROM 401K TO IRAs
Date published: 2021-03-02
Rated 5 out of 5 by from Senior Friendly Turbo Tax is so easy to use. The menu system is not cluttered, simple and comprehensive.
Date published: 2021-03-02
Rated 2 out of 5 by from Greed Nothing is free anymore. I wish you all would stop advertising this slogan, I understand that some things do cost but geez. My payment was supposed to come out of my refund but that's 40 bucks, so I went back and paid out of pocket and then they charged me taxes. Why didn't they charge taxes when I was paying them out of my refund. It's not free, so please stop saying it. This would be the last time, I get a cheaper price if I go to my personal accountant.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Convenient It was easy to enter information, get help in the resource section, get answers to questions as I filed, save and come back later to review, and when really needed, chat with a live expert that was super helpful!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Quick and easy to use. Easy to understand and if you don’t you can speak to someone
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great i never though i could do my taxes but with turbo tax i have been doing them for 3 years its great
Date published: 2021-03-02
Rated 4 out of 5 by from Love it I really enjoy how easy it is to do taxes with TT. I've never used any other service and I don't plan to.
Date published: 2021-03-02
Rated 5 out of 5 by from There great They are good at there job they have never failed me
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Had TT for 20 years works great Easy to use I depend on it to be brief and accurate
Date published: 2021-03-02
Rated 4 out of 5 by from Easy to use, but asks a lot of questions TurboTax was easy to use, but seemed to ask a lot of questions that weren't applicable.
Date published: 2021-03-02
Rated 1 out of 5 by from COST TO MUCH EASY TO USE HOWEVER IT WAS VERY CONFUSING ON ROLL OVER FROM 401K TO IRAs
Date published: 2021-03-02
Rated 5 out of 5 by from Senior Friendly Turbo Tax is so easy to use. The menu system is not cluttered, simple and comprehensive.
Date published: 2021-03-02
Rated 2 out of 5 by from Greed Nothing is free anymore. I wish you all would stop advertising this slogan, I understand that some things do cost but geez. My payment was supposed to come out of my refund but that's 40 bucks, so I went back and paid out of pocket and then they charged me taxes. Why didn't they charge taxes when I was paying them out of my refund. It's not free, so please stop saying it. This would be the last time, I get a cheaper price if I go to my personal accountant.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Convenient It was easy to enter information, get help in the resource section, get answers to questions as I filed, save and come back later to review, and when really needed, chat with a live expert that was super helpful!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Quick and easy to use. Easy to understand and if you don’t you can speak to someone
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great i never though i could do my taxes but with turbo tax i have been doing them for 3 years its great
Date published: 2021-03-02
Rated 4 out of 5 by from Love it I really enjoy how easy it is to do taxes with TT. I've never used any other service and I don't plan to.
Date published: 2021-03-02
Rated 5 out of 5 by from There great They are good at there job they have never failed me
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 978