TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax makes it easy. I've been a user for several years and always impressed with the experience.
Date published: 2023-04-18
Rated 5 out of 5 by from easy, quick i like how easy turbotax is because you an upload you w2.
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME Very easy and user friendly! Made doing taxes a bit more relaxing!
Date published: 2023-04-18
Rated 4 out of 5 by from Need Simple HELP telephone The overall TT experience is fantastic. But sometimes it gets stuck on certain forms that don't apply and even when 0 values, it keeps going in circles trying to resolve. The average Joe doing taxes on TT need to have a live person to call and get simple help.
Date published: 2023-04-18
Rated 5 out of 5 by from TurbioTax is easy!! First time filing, turbotax made it really easy. Thank you...
Date published: 2023-04-18
Rated 5 out of 5 by from awesome and convenient Thank you was awesome, super convenient and appreciate this service
Date published: 2023-04-18
Rated 1 out of 5 by from Worst Turbo Tax Experience I have used Turbo Tax since the first year. This was the worst ever. Difficulty downloading the program (Purchased from BJs). Had to go out and buy a DVD drive to load the program. When i went to file they kept adding fees which i did not want. ended up filing by mail. Will look at other options next year.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is simple to use It is easy to navigate. It took me about 30 minutes to complete
Date published: 2023-04-18
Rated 1 out of 5 by from too expensive now I've used TurboTax for over 10 year. The fee kept increasing yearly.
Date published: 2023-04-18
Rated 4 out of 5 by from Almost great First time user found it a bit difficult to navigate but that was no doubt due to my lack of familiarity with the product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it easy. I've been a user for several years and always impressed with the experience.
Date published: 2023-04-18
Rated 5 out of 5 by from easy, quick i like how easy turbotax is because you an upload you w2.
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME Very easy and user friendly! Made doing taxes a bit more relaxing!
Date published: 2023-04-18
Rated 4 out of 5 by from Need Simple HELP telephone The overall TT experience is fantastic. But sometimes it gets stuck on certain forms that don't apply and even when 0 values, it keeps going in circles trying to resolve. The average Joe doing taxes on TT need to have a live person to call and get simple help.
Date published: 2023-04-18
Rated 5 out of 5 by from TurbioTax is easy!! First time filing, turbotax made it really easy. Thank you...
Date published: 2023-04-18
Rated 5 out of 5 by from awesome and convenient Thank you was awesome, super convenient and appreciate this service
Date published: 2023-04-18
Rated 1 out of 5 by from Worst Turbo Tax Experience I have used Turbo Tax since the first year. This was the worst ever. Difficulty downloading the program (Purchased from BJs). Had to go out and buy a DVD drive to load the program. When i went to file they kept adding fees which i did not want. ended up filing by mail. Will look at other options next year.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is simple to use It is easy to navigate. It took me about 30 minutes to complete
Date published: 2023-04-18
Rated 1 out of 5 by from too expensive now I've used TurboTax for over 10 year. The fee kept increasing yearly.
Date published: 2023-04-18
Rated 4 out of 5 by from Almost great First time user found it a bit difficult to navigate but that was no doubt due to my lack of familiarity with the product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 968