TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Fast and Accurate Good product but expensive! Fast and easy! Glad to be finished!
Date published: 2023-04-18
Rated 5 out of 5 by from Worked Awesome Worked great, will definitely use again. Over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS GREAT, THANKS ALLWAYS FOR PROF HELP IT IS ALLWAYS A GOOD EXERIENCE TO WORK WITH THIS VERY IMPORTANT TOOL. THANKS FOR YOUR GREAT HELP
Date published: 2023-04-18
Rated 5 out of 5 by from just awesome walk me through my re-fill was a great help walk me through step by step
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Service Turbotax made filing my taxes simple and timely...
Date published: 2023-04-18
Rated 5 out of 5 by from ok 0kokokokokokokokokokokokokokokokokokokokokokokokokok
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest way to file taxes. Been using Turbo tax for years and Turbo tax will do it again next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Not completely satisfied I had to start by changing my password and then it was never recognized until I changed it again to the very same password.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service Great experience,easy to do business with turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by from Missing Question regarding prior year depreciation Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Accurate Good product but expensive! Fast and easy! Glad to be finished!
Date published: 2023-04-18
Rated 5 out of 5 by from Worked Awesome Worked great, will definitely use again. Over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS GREAT, THANKS ALLWAYS FOR PROF HELP IT IS ALLWAYS A GOOD EXERIENCE TO WORK WITH THIS VERY IMPORTANT TOOL. THANKS FOR YOUR GREAT HELP
Date published: 2023-04-18
Rated 5 out of 5 by from just awesome walk me through my re-fill was a great help walk me through step by step
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Service Turbotax made filing my taxes simple and timely...
Date published: 2023-04-18
Rated 5 out of 5 by from ok 0kokokokokokokokokokokokokokokokokokokokokokokokokok
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest way to file taxes. Been using Turbo tax for years and Turbo tax will do it again next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Not completely satisfied I had to start by changing my password and then it was never recognized until I changed it again to the very same password.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service Great experience,easy to do business with turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by from Missing Question regarding prior year depreciation Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 961