TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love this service I’m still a college student and I felt like I was given the proper resources to understand the information in an easy, accessible manner. I liked I could go back and edit or even save for later. I think Turbo was a great choice for someone that has plain tax info like myself. It remembered saved my info from last year, just have to use login info & you can use it again & again. Overall it took me 3 hours out of a 24 hour span.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy and fast! I'm a do it yourself kind of person and turbo tax made it very easy. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Tax Return It was quick and easy and I feel assured that everything was covered.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a “10” Easy-Peasy. Will definitely use next year. Very professional.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it so easy So easy to use with explanations as well when needed
Date published: 2023-04-18
Rated 5 out of 5 by from thank you all went great thank you so very much for helping along this new venture
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so awesome! Everything is super understandable. The website is easy to navigate and it's great at saving your progress.
Date published: 2023-04-18
Rated 1 out of 5 by from This was Horrible $118 Dollars !! This product is way overpriced, and an average person has to spend over 100 bucks and then I can't even efile? Its ridiculous. You suck people in, and then they can't get out and they cant to anything but pay your fee to get their return.
Date published: 2023-04-18
Rated 1 out of 5 by from No value for user efforts while changing plans You are deliberately deleting the already-filled details that take few hours, just because we want to change order or plans. Neither I or Turbotax gains anything, but cause this frustration and waste users` valuable time and efforts.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use This was my first time using Turbo Tax and it was much easier than I thought it would be. The process was a little tedious but eased with use of auto filling from W-2 and 1098 forms. I found the process overall easy and will use it again in the future.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love this service I’m still a college student and I felt like I was given the proper resources to understand the information in an easy, accessible manner. I liked I could go back and edit or even save for later. I think Turbo was a great choice for someone that has plain tax info like myself. It remembered saved my info from last year, just have to use login info & you can use it again & again. Overall it took me 3 hours out of a 24 hour span.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy and fast! I'm a do it yourself kind of person and turbo tax made it very easy. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Tax Return It was quick and easy and I feel assured that everything was covered.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a “10” Easy-Peasy. Will definitely use next year. Very professional.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it so easy So easy to use with explanations as well when needed
Date published: 2023-04-18
Rated 5 out of 5 by from thank you all went great thank you so very much for helping along this new venture
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so awesome! Everything is super understandable. The website is easy to navigate and it's great at saving your progress.
Date published: 2023-04-18
Rated 1 out of 5 by from This was Horrible $118 Dollars !! This product is way overpriced, and an average person has to spend over 100 bucks and then I can't even efile? Its ridiculous. You suck people in, and then they can't get out and they cant to anything but pay your fee to get their return.
Date published: 2023-04-18
Rated 1 out of 5 by from No value for user efforts while changing plans You are deliberately deleting the already-filled details that take few hours, just because we want to change order or plans. Neither I or Turbotax gains anything, but cause this frustration and waste users` valuable time and efforts.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use This was my first time using Turbo Tax and it was much easier than I thought it would be. The process was a little tedious but eased with use of auto filling from W-2 and 1098 forms. I found the process overall easy and will use it again in the future.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 959