TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from they do get you through it my experience was just fine your will be too i am sure.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax! Easy, fast and accurate! I've used Turbotax for 6 or 7 years, love it! Will continue to use it in the future
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Thank you for making the task of completing and filing taxes quick and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax2022 Very helpful. On line person available. Very patient and knowledgable.
Date published: 2023-04-18
Rated 1 out of 5 by from Sneaky Started with Turbo Tax free and ended up payiing $291. Asked for the $59.00 package. Once Ii got started there was not way to cancel it.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great; could improve corrections steps I've used TurboTax for years and it has helped me complete my federal and state taxes for my wife and me without much difficulty. There are some wrinkles to deal with, however. This year I found it difficult to fix one of the items indicated on the review. I had clicked the wrong box by mistake, checking that I was eligible for some kind of disaster relief connected with Form 8915. At first I had a hard time figuring out how to correct it. I expected Turbo Tax would help with that, but no. I retraced my steps numbers of times to find where I made the mistake without success. I finally looked on the menu bar at the top of the page under Forms and located the number, clicked on it, and was taken right to the form, where I unchecked the box i had mistakenly checked. That corrected the mistake. It seems to me that TurboTax could include a mechanism to bring users right back to the error to correct it, rather than leave them trying to find how to do it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program, very easy to use. Great program, easy to follow instructions. Plug in info and go.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy I've used TurboTax for over a decade. Every year it gets easier and quicker to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes filing taxes easy As a master procrastinator , Turbo tax made it easy for me to file on the last day!!!
Date published: 2023-04-18
Rated 5 out of 5 by from I love this program Amazing. This program explains everything. I have saved so much money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from they do get you through it my experience was just fine your will be too i am sure.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax! Easy, fast and accurate! I've used Turbotax for 6 or 7 years, love it! Will continue to use it in the future
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Thank you for making the task of completing and filing taxes quick and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax2022 Very helpful. On line person available. Very patient and knowledgable.
Date published: 2023-04-18
Rated 1 out of 5 by from Sneaky Started with Turbo Tax free and ended up payiing $291. Asked for the $59.00 package. Once Ii got started there was not way to cancel it.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great; could improve corrections steps I've used TurboTax for years and it has helped me complete my federal and state taxes for my wife and me without much difficulty. There are some wrinkles to deal with, however. This year I found it difficult to fix one of the items indicated on the review. I had clicked the wrong box by mistake, checking that I was eligible for some kind of disaster relief connected with Form 8915. At first I had a hard time figuring out how to correct it. I expected Turbo Tax would help with that, but no. I retraced my steps numbers of times to find where I made the mistake without success. I finally looked on the menu bar at the top of the page under Forms and located the number, clicked on it, and was taken right to the form, where I unchecked the box i had mistakenly checked. That corrected the mistake. It seems to me that TurboTax could include a mechanism to bring users right back to the error to correct it, rather than leave them trying to find how to do it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program, very easy to use. Great program, easy to follow instructions. Plug in info and go.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy I've used TurboTax for over a decade. Every year it gets easier and quicker to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes filing taxes easy As a master procrastinator , Turbo tax made it easy for me to file on the last day!!!
Date published: 2023-04-18
Rated 5 out of 5 by from I love this program Amazing. This program explains everything. I have saved so much money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 955