TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from PegDar2015 I had a great experience using turbotax. The agent was very helpful that i spoke with., >
Date published: 2023-04-18
Rated 5 out of 5 by from Very simple to use Second year using Turbo Tax. For self employed it makes it very easy. Will keep using it in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Comprehensive It had been a while since using TurboTax, but I found it to be easy and intuitive, while being comprehensive at the same time. It was very simple to navigate back and forth and update fields and forms as needed. We ended up owing Federal, but the explanation as to why was informative for the future. The only problem I had was an issue with email verification, but I was able to figure it out from the forums in order to file successfully.
Date published: 2023-04-18
Rated 4 out of 5 by from EASY Turbo Tax is super easy and convenient. I would use again.
Date published: 2023-04-18
Rated 3 out of 5 by from Awesome It really good for doing my taxes by myself for the first time
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for years Always felt comfortable using Turbo Tax. It saves previous year.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is no longer any good forced me to enter a fake value on a 1099-R because it would not accept what payee provided. Kept trying to sell me upgrades every other screen. Overall, not nearly as easy to file as in the past. Probably not the best choice for retirees.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax TurboTax makes doing your taxes less stressful, especially to new filers who don't want to have to go to tax preparers.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax made doing my taxes easy and simple i like the help button and assistance along the way and explanations . I also like the wverview and the double check and triple check for errors . I spoke with a rep last night and he was very helpful .with everything
Date published: 2023-04-18
Rated 4 out of 5 by from Wish it didnt cost so much for basic Everything went as expected, ive been doing my taxes here for about 5-8 years. I have noticed the pricing has gone up even for basic which i got this year because was not it.i wish there was some type of discount for returning Filers/customers.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from PegDar2015 I had a great experience using turbotax. The agent was very helpful that i spoke with., >
Date published: 2023-04-18
Rated 5 out of 5 by from Very simple to use Second year using Turbo Tax. For self employed it makes it very easy. Will keep using it in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Comprehensive It had been a while since using TurboTax, but I found it to be easy and intuitive, while being comprehensive at the same time. It was very simple to navigate back and forth and update fields and forms as needed. We ended up owing Federal, but the explanation as to why was informative for the future. The only problem I had was an issue with email verification, but I was able to figure it out from the forums in order to file successfully.
Date published: 2023-04-18
Rated 4 out of 5 by from EASY Turbo Tax is super easy and convenient. I would use again.
Date published: 2023-04-18
Rated 3 out of 5 by from Awesome It really good for doing my taxes by myself for the first time
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for years Always felt comfortable using Turbo Tax. It saves previous year.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is no longer any good forced me to enter a fake value on a 1099-R because it would not accept what payee provided. Kept trying to sell me upgrades every other screen. Overall, not nearly as easy to file as in the past. Probably not the best choice for retirees.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax TurboTax makes doing your taxes less stressful, especially to new filers who don't want to have to go to tax preparers.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax made doing my taxes easy and simple i like the help button and assistance along the way and explanations . I also like the wverview and the double check and triple check for errors . I spoke with a rep last night and he was very helpful .with everything
Date published: 2023-04-18
Rated 4 out of 5 by from Wish it didnt cost so much for basic Everything went as expected, ive been doing my taxes here for about 5-8 years. I have noticed the pricing has gone up even for basic which i got this year because was not it.i wish there was some type of discount for returning Filers/customers.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 949