TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
LadyLake15 from
So Easy
I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by
AW96 from
Great for Beginners!
Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by
Lilly69 from
TurboTax is great until the end
Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by
Dondo 101 from
Easy, but...
Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by
Bobby 74 from
TurboTax - Great Product!
TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
Rated 4 out of 5 by
edward_stgo from
Turbo Tax is a Reliable and Useful Service
Turbo Tax has been my go-to service for tax preparation over several years. I'm only using their service at this time.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
TurboTax is pretty awesome!
It was pretty easy to follow the questions and enter the information. I found it easy to do and very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by
Gregs0 from
Awsume
Very easy to use and hard to make a mistake, Thank you Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by
Rick 25 from
Is Awesome
Excellant, Easily Understood.Saved changes and could work at my own pace.
Date published: 2021-02-27
Rated 5 out of 5 by
EZ One from
Turbo Tax is user-friendly
Turbo Tax has been my means of filing my income tax forms for several years and I will continue to do so next year confidently.
All TurboTax® Offerings Reviews - Page 945
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
LadyLake15 from
So Easy
I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by
AW96 from
Great for Beginners!
Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by
Lilly69 from
TurboTax is great until the end
Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by
Dondo 101 from
Easy, but...
Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by
Bobby 74 from
TurboTax - Great Product!
TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
Rated 4 out of 5 by
edward_stgo from
Turbo Tax is a Reliable and Useful Service
Turbo Tax has been my go-to service for tax preparation over several years. I'm only using their service at this time.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
TurboTax is pretty awesome!
It was pretty easy to follow the questions and enter the information. I found it easy to do and very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by
Gregs0 from
Awsume
Very easy to use and hard to make a mistake, Thank you Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by
Rick 25 from
Is Awesome
Excellant, Easily Understood.Saved changes and could work at my own pace.
Date published: 2021-02-27
Rated 5 out of 5 by
EZ One from
Turbo Tax is user-friendly
Turbo Tax has been my means of filing my income tax forms for several years and I will continue to do so next year confidently.
All TurboTax® Offerings Reviews - Page 945
Date published: 2021-02-27