TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is a Reliable and Useful Service Turbo Tax has been my go-to service for tax preparation over several years. I'm only using their service at this time.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is pretty awesome! It was pretty easy to follow the questions and enter the information. I found it easy to do and very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsume Very easy to use and hard to make a mistake, Thank you Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from Is Awesome Excellant, Easily Understood.Saved changes and could work at my own pace.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user-friendly Turbo Tax has been my means of filing my income tax forms for several years and I will continue to do so next year confidently.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 945
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is a Reliable and Useful Service Turbo Tax has been my go-to service for tax preparation over several years. I'm only using their service at this time.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is pretty awesome! It was pretty easy to follow the questions and enter the information. I found it easy to do and very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsume Very easy to use and hard to make a mistake, Thank you Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from Is Awesome Excellant, Easily Understood.Saved changes and could work at my own pace.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user-friendly Turbo Tax has been my means of filing my income tax forms for several years and I will continue to do so next year confidently.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 945