TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is Awesome! Great product, just answer questions and your taxes are done! Had to call customer support and they were awesome too!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! I like using Turbo Tax because it's easy and usually doesn't take too long! I also like the EZ file free because I am a senior on a fixed income and every little bit I save helps me!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 taxes Another great experience with Turbo, will us again next tax season!!
Date published: 2023-04-18
Rated 5 out of 5 by from EASY TO USE, HELPFUL HINTS ALWAYS EASY TO USE. THE HELP BAR OR DROP DOWNS WERE HELPFUL IN UNDERSTANDING CERTAIN SECTIONS
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was a joy to us today Turbo Tax walked me step by step to complete my state and Federal tax return today.
Date published: 2023-04-18
Rated 3 out of 5 by from Some frustrating instances There are some frustrating instances where change(s) are suggested during the return review and the only way to make them is to go back and look for the place to manually enter the change(s), rather than Turbotax providing a link. Then when you want to return from making the change(s) you have to begin the review process again rather than starting where you left off.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome Really easy to complete. Turbo Tax assisted me throughout the process. Great way to file!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Customer Service Turbo Tax is simple and easy to use, but the real benefit is the help service. I had an issue, was easily able to get a call from a representative and quickly resolve the problem.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I’ve been using TurboTax for nearly 10 years.. much cheaper and better than having someone file for me. I will always be a TurboTax customer! Thanks to TurboTax another tax filing was a breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from File Federal and State Using TurboTax Every Year Easy to navigate, easy to start and stop as needed, easy to review and revisit, plenty of helpful hints and assistance information, headache free.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 943
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Great product, just answer questions and your taxes are done! Had to call customer support and they were awesome too!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! I like using Turbo Tax because it's easy and usually doesn't take too long! I also like the EZ file free because I am a senior on a fixed income and every little bit I save helps me!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 taxes Another great experience with Turbo, will us again next tax season!!
Date published: 2023-04-18
Rated 5 out of 5 by from EASY TO USE, HELPFUL HINTS ALWAYS EASY TO USE. THE HELP BAR OR DROP DOWNS WERE HELPFUL IN UNDERSTANDING CERTAIN SECTIONS
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was a joy to us today Turbo Tax walked me step by step to complete my state and Federal tax return today.
Date published: 2023-04-18
Rated 3 out of 5 by from Some frustrating instances There are some frustrating instances where change(s) are suggested during the return review and the only way to make them is to go back and look for the place to manually enter the change(s), rather than Turbotax providing a link. Then when you want to return from making the change(s) you have to begin the review process again rather than starting where you left off.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome Really easy to complete. Turbo Tax assisted me throughout the process. Great way to file!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Customer Service Turbo Tax is simple and easy to use, but the real benefit is the help service. I had an issue, was easily able to get a call from a representative and quickly resolve the problem.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I’ve been using TurboTax for nearly 10 years.. much cheaper and better than having someone file for me. I will always be a TurboTax customer! Thanks to TurboTax another tax filing was a breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from File Federal and State Using TurboTax Every Year Easy to navigate, easy to start and stop as needed, easy to review and revisit, plenty of helpful hints and assistance information, headache free.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 943