TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is great Turbo tax led me through the whole process from start to finish
Date published: 2023-05-07
Rated 5 out of 5 by from great love being led thru the return and getting alert when info is incorrect
Date published: 2023-05-07
Rated 4 out of 5 by from Thank you Angela was very patient with me, but the site would have issues with me trying to checkout and not letting me finish the session.
Date published: 2023-05-07
Rated 5 out of 5 by from Great It was easy and fast. Very simple thanks for your time.
Date published: 2023-05-07
Rated 5 out of 5 by from Fast and Easy I've been using TurboTax for six years, and so far, so good.
Date published: 2023-05-07
Rated 5 out of 5 by from Good Experience w/ TurboTAX Easy installation, good UI, simple usage model for basic TAX support that we need
Date published: 2023-05-07
Rated 5 out of 5 by from Very good It was fast and very easy all i had to do was take pi tures
Date published: 2023-05-07
Rated 5 out of 5 by from Super Easy Love it, I will never pay to have my taxes done again
Date published: 2023-05-07
Rated 5 out of 5 by from Awesome! I have used Turbo Tax now the last few years, it is so easy! This was my first year with W-2 and 1099 jobs, the website is so easy to use even with different kinds of income!
Date published: 2023-05-07
Rated 4 out of 5 by from Turbo Tax Premier Online I have always done my taxes with TurboTax. I prefer using the version off line on my home computer, but was not able to this year because of the requirement of MacOSX 10.16 or higher, and by computer, other fully adequate, cannot upgrade to this version, so I will have to knock it down one star for that reason. I like the comprehensive nature of the tax questionaire compared to another software product that I tried but could not navigate. I like to review my results as I go along and see how the forms fill in, also as a double check to see if I am missing anything. The online version seemed to have most of these features, but I was not able to review any of the forms until just before I was ready to print and submit it. I think that the download a copy of your return was easy to miss, to print a copy for my records. Overall, my preferred tax preparation product, but I wish that it were available in a version that I could download and run on my computer locally.
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 95
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Turbo tax led me through the whole process from start to finish
Date published: 2023-05-07
Rated 5 out of 5 by from great love being led thru the return and getting alert when info is incorrect
Date published: 2023-05-07
Rated 4 out of 5 by from Thank you Angela was very patient with me, but the site would have issues with me trying to checkout and not letting me finish the session.
Date published: 2023-05-07
Rated 5 out of 5 by from Great It was easy and fast. Very simple thanks for your time.
Date published: 2023-05-07
Rated 5 out of 5 by from Fast and Easy I've been using TurboTax for six years, and so far, so good.
Date published: 2023-05-07
Rated 5 out of 5 by from Good Experience w/ TurboTAX Easy installation, good UI, simple usage model for basic TAX support that we need
Date published: 2023-05-07
Rated 5 out of 5 by from Very good It was fast and very easy all i had to do was take pi tures
Date published: 2023-05-07
Rated 5 out of 5 by from Super Easy Love it, I will never pay to have my taxes done again
Date published: 2023-05-07
Rated 5 out of 5 by from Awesome! I have used Turbo Tax now the last few years, it is so easy! This was my first year with W-2 and 1099 jobs, the website is so easy to use even with different kinds of income!
Date published: 2023-05-07
Rated 4 out of 5 by from Turbo Tax Premier Online I have always done my taxes with TurboTax. I prefer using the version off line on my home computer, but was not able to this year because of the requirement of MacOSX 10.16 or higher, and by computer, other fully adequate, cannot upgrade to this version, so I will have to knock it down one star for that reason. I like the comprehensive nature of the tax questionaire compared to another software product that I tried but could not navigate. I like to review my results as I go along and see how the forms fill in, also as a double check to see if I am missing anything. The online version seemed to have most of these features, but I was not able to review any of the forms until just before I was ready to print and submit it. I think that the download a copy of your return was easy to miss, to print a copy for my records. Overall, my preferred tax preparation product, but I wish that it were available in a version that I could download and run on my computer locally.
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 95