TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Select all that apply to find reviewers similar to you.
Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jamiegirl78 from
pretty easy for my 1st time
this was my 1st tie filing my own taxes. it was pretty easy
Date published: 2021-03-02
Rated 5 out of 5 by
Amanda613 from
Makes everything simple
I'm not a tax expert but I am good with numbers, and it lays everything out step-by-step and gives helpful snippets to clarify when there's something I didn't understand. Very easy to use and saves us money when filing.
Date published: 2021-03-02
Rated 4 out of 5 by
dvdb from
Needs more communication and less reliance on us
K1 process is unclear and you never see where the figures are entered until you file return, all after having to wait for them to finish there k1 software.
Date published: 2021-03-02
Rated 5 out of 5 by
Adrian1338 from
It was really easy to use
Easy fast and helped me with everything I needed to know
Date published: 2021-03-02
Rated 5 out of 5 by
stalldee from
Turbo Tax Home & Business Software is Excellent.
Excellent! Have used for over 10 years. Tax Preparation Home & Business is great software.
Date published: 2021-03-02
Rated 3 out of 5 by
Scot999999 from
I had to renter my data at the final review step
I had to renter my data at the final review step for 10 issues. All 10 where data I had already entered. Not sure why but it was painful and frustrating.
Date published: 2021-03-02
Rated 5 out of 5 by
Erin2001s from
My Experience was Amazing
My Turbo Tax Expert was Stephanie. Oh My Goodness, she was amazing and her bubbly personality truly put my mind at ease with what I was doing. She answered all my questions and made sure I understood what the question was asking and I knew what I was answering. I even asked when we disconnected if there was a way I could reach her personally if I had any other questions. She said unfortunately not, but her co workers were just as great and she had no doubt that they would help me just like she did!
Date published: 2021-03-02
Rated 3 out of 5 by
Clarkesvillain from
TT is very good but watch out for additional fees!
Very easy to work with. Questions guide you through nicely. Careful when E filing additional tax returns (friends, siblings, etc,.) as the fees add up ($65). Programs advices you of a $25 additional fee which is OK but then they charge you an additional $40 processing fee. Once you agree to additional fees it is hard to go back and cancel them. Fees should be displayed prominently in advance and if an additional fee pops up the system should allow you to easily cancel. This was the only negative with the program!
Date published: 2021-03-02
Rated 5 out of 5 by
Jquartz from
Turbo tax is very good.
Turbo Tax is easy to use and follow. If help is needed, only a phone call away.
Date published: 2021-03-02
Rated 5 out of 5 by
motisnotaname from
Awesome and make doing taxes easy
Overall, Turbotax has your bases covered. As an accountant, they've done a great job of making it easy.
All TurboTax® Offerings Reviews - Page 916
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jamiegirl78 from
pretty easy for my 1st time
this was my 1st tie filing my own taxes. it was pretty easy
Date published: 2021-03-02
Rated 5 out of 5 by
Amanda613 from
Makes everything simple
I'm not a tax expert but I am good with numbers, and it lays everything out step-by-step and gives helpful snippets to clarify when there's something I didn't understand. Very easy to use and saves us money when filing.
Date published: 2021-03-02
Rated 4 out of 5 by
dvdb from
Needs more communication and less reliance on us
K1 process is unclear and you never see where the figures are entered until you file return, all after having to wait for them to finish there k1 software.
Date published: 2021-03-02
Rated 5 out of 5 by
Adrian1338 from
It was really easy to use
Easy fast and helped me with everything I needed to know
Date published: 2021-03-02
Rated 5 out of 5 by
stalldee from
Turbo Tax Home & Business Software is Excellent.
Excellent! Have used for over 10 years. Tax Preparation Home & Business is great software.
Date published: 2021-03-02
Rated 3 out of 5 by
Scot999999 from
I had to renter my data at the final review step
I had to renter my data at the final review step for 10 issues. All 10 where data I had already entered. Not sure why but it was painful and frustrating.
Date published: 2021-03-02
Rated 5 out of 5 by
Erin2001s from
My Experience was Amazing
My Turbo Tax Expert was Stephanie. Oh My Goodness, she was amazing and her bubbly personality truly put my mind at ease with what I was doing. She answered all my questions and made sure I understood what the question was asking and I knew what I was answering. I even asked when we disconnected if there was a way I could reach her personally if I had any other questions. She said unfortunately not, but her co workers were just as great and she had no doubt that they would help me just like she did!
Date published: 2021-03-02
Rated 3 out of 5 by
Clarkesvillain from
TT is very good but watch out for additional fees!
Very easy to work with. Questions guide you through nicely. Careful when E filing additional tax returns (friends, siblings, etc,.) as the fees add up ($65). Programs advices you of a $25 additional fee which is OK but then they charge you an additional $40 processing fee. Once you agree to additional fees it is hard to go back and cancel them. Fees should be displayed prominently in advance and if an additional fee pops up the system should allow you to easily cancel. This was the only negative with the program!
Date published: 2021-03-02
Rated 5 out of 5 by
Jquartz from
Turbo tax is very good.
Turbo Tax is easy to use and follow. If help is needed, only a phone call away.
Date published: 2021-03-02
Rated 5 out of 5 by
motisnotaname from
Awesome and make doing taxes easy
Overall, Turbotax has your bases covered. As an accountant, they've done a great job of making it easy.
All TurboTax® Offerings Reviews - Page 916
Date published: 2021-03-02