TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from simple and easy easy to use and fast, great help tool are easy to use and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! I find Turbo Tax very user friendly. Explanations are clear and I can trust on Turbo Tax to pick up any errors.
Date published: 2021-03-01
Rated 5 out of 5 by from Such a Big Help They made it so easy even a great Senior like me could figure it out. Great help with no worries.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is amazing User friendly and thorough. Filing with Turbo Tax was an easy experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Old Lady who uses Turbo Tax I am a female, 82 years old, and have enjoyed doing our joint account taxes on Turbo Tax since 2015. Great instructions and help with Turbo Tax . . . and I enjoy doing our taxes more than I ever had going to an tax preparer.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is easy This was my first time filing taxes and I was pleasantly surprised as to how simple it was to file! TurboTax practically did the work for me!
Date published: 2021-03-01
Rated 5 out of 5 by from Glad it's available. I've been able to do our taxes by myself the last few years. Thanks to turbo tax.
Date published: 2021-03-01
Rated 3 out of 5 by from Problem with on line help I really like to ease of TurboTax. Unfortunately, when you have a problem and you try to get a live "chat" it's a long wait period. I got the impression that the person helping me was helping several people t the same time. She finally passed me on the a "specialist" and after 30 minutes I was disconnected. I finally figured it out myself. WHY did I pay the extra fee? That was a waste of money.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent way to prepare your tax refund It was very easy to use and saved me a lot of time while preparing my return
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent very easy to use. My 6th year of using. The only way to do your taxes
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 909
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from simple and easy easy to use and fast, great help tool are easy to use and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! I find Turbo Tax very user friendly. Explanations are clear and I can trust on Turbo Tax to pick up any errors.
Date published: 2021-03-01
Rated 5 out of 5 by from Such a Big Help They made it so easy even a great Senior like me could figure it out. Great help with no worries.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is amazing User friendly and thorough. Filing with Turbo Tax was an easy experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Old Lady who uses Turbo Tax I am a female, 82 years old, and have enjoyed doing our joint account taxes on Turbo Tax since 2015. Great instructions and help with Turbo Tax . . . and I enjoy doing our taxes more than I ever had going to an tax preparer.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is easy This was my first time filing taxes and I was pleasantly surprised as to how simple it was to file! TurboTax practically did the work for me!
Date published: 2021-03-01
Rated 5 out of 5 by from Glad it's available. I've been able to do our taxes by myself the last few years. Thanks to turbo tax.
Date published: 2021-03-01
Rated 3 out of 5 by from Problem with on line help I really like to ease of TurboTax. Unfortunately, when you have a problem and you try to get a live "chat" it's a long wait period. I got the impression that the person helping me was helping several people t the same time. She finally passed me on the a "specialist" and after 30 minutes I was disconnected. I finally figured it out myself. WHY did I pay the extra fee? That was a waste of money.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent way to prepare your tax refund It was very easy to use and saved me a lot of time while preparing my return
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent very easy to use. My 6th year of using. The only way to do your taxes
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 909