TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is very thorough I had a much more complex return this year, since retiring and moving. Turbo Tax led me through the process for two states and federal returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use, not a problem Did not talk with anyone, a very simple return using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE, HELPFUL INFORMATION CHAT LINE IS GREAT
Date published: 2023-04-18
Rated 4 out of 5 by from Always Easy Taxes are not my wheelhouse, but Turbo Tax is always super easy and helpful. I'm grateful for the service.
Date published: 2023-04-18
Rated 5 out of 5 by from good turbo tax is super easy to use i use it every year over and over
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is a great tool to get taxes done I have always had problems with doing my taxes but turbo tax has the live agent’s on hand to help make the process a little easier
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a great way to file taxes Great software and super easy to navigate. Recommended way to file taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy, fast. Everything was easy. Recommend to all.
Date published: 2023-04-18
Rated 5 out of 5 by from super easy Doing my taxes this year was super easy. Most of my info was uploaded from last year making thing so much easier for me.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax business model I have used TurboTax for several years. I have noticed that the business model like purchasing a used car, i.e., accessories and required services are "extra". The charges are presented at a time in the process when it is not possible to withdraw from the arrangement. I now recognize, after the fact, that the service is no longer competitive with a tax preparer and other alternatives. I will most likely not continue using this product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very thorough I had a much more complex return this year, since retiring and moving. Turbo Tax led me through the process for two states and federal returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use, not a problem Did not talk with anyone, a very simple return using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE, HELPFUL INFORMATION CHAT LINE IS GREAT
Date published: 2023-04-18
Rated 4 out of 5 by from Always Easy Taxes are not my wheelhouse, but Turbo Tax is always super easy and helpful. I'm grateful for the service.
Date published: 2023-04-18
Rated 5 out of 5 by from good turbo tax is super easy to use i use it every year over and over
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is a great tool to get taxes done I have always had problems with doing my taxes but turbo tax has the live agent’s on hand to help make the process a little easier
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a great way to file taxes Great software and super easy to navigate. Recommended way to file taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy, fast. Everything was easy. Recommend to all.
Date published: 2023-04-18
Rated 5 out of 5 by from super easy Doing my taxes this year was super easy. Most of my info was uploaded from last year making thing so much easier for me.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax business model I have used TurboTax for several years. I have noticed that the business model like purchasing a used car, i.e., accessories and required services are "extra". The charges are presented at a time in the process when it is not possible to withdraw from the arrangement. I now recognize, after the fact, that the service is no longer competitive with a tax preparer and other alternatives. I will most likely not continue using this product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 906