TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Sarahbdmay9 from
Extra fees
I’ve used turbo tax the last three years and it seems the price keeps getting higher
Date published: 2023-04-18
Rated 4 out of 5 by
boricua415 from
Very thorough program and easy to use!
This is a very thorough program and it was easy to use!
Date published: 2023-04-18
Rated 1 out of 5 by
Michelle9999999 from
Frustrating
My tax return was rejected and I was guided back to re-file, but TurboTax only gave a generic reason as to why it didn't go through and I had to search the internet to find out why. I expect for paying $118 that I would have better guidance from TurboTax. I'm crossing my fingers that it will finally go through so at this point I am still unsure.
Date published: 2023-04-18
Rated 5 out of 5 by
ThatsCrazy from
Turbotax is AWSOME
I use Turbotax EVERY year. It beats going to another tax place. You do your taxes on your time, as long as it takes.. You pay the same or more for other tax services. Turbotax has your back and helps you for all your tax needs.
Date published: 2023-04-18
Rated 4 out of 5 by
SWM00 from
Turbo Tax is a useful tool
It is a very thorough process of going through all the important steps. It also corrects your steps as well if you have made a mistake
Date published: 2023-04-18
Rated 5 out of 5 by
shanasbananas from
makes the process pleasant
very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by
Kevin579 from
Super awesome program - I highly recommend it.
Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by
Bon Bon 1967 from
Love Turbo Tax
I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
TrishUsherwood from
TurboTax is so easy, this is my 8th year using it!
Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by
Johnny Sins xxx from
I hate Turbotax
Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
All TurboTax® Offerings Reviews - Page 850
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sarahbdmay9 from
Extra fees
I’ve used turbo tax the last three years and it seems the price keeps getting higher
Date published: 2023-04-18
Rated 4 out of 5 by
boricua415 from
Very thorough program and easy to use!
This is a very thorough program and it was easy to use!
Date published: 2023-04-18
Rated 1 out of 5 by
Michelle9999999 from
Frustrating
My tax return was rejected and I was guided back to re-file, but TurboTax only gave a generic reason as to why it didn't go through and I had to search the internet to find out why. I expect for paying $118 that I would have better guidance from TurboTax. I'm crossing my fingers that it will finally go through so at this point I am still unsure.
Date published: 2023-04-18
Rated 5 out of 5 by
ThatsCrazy from
Turbotax is AWSOME
I use Turbotax EVERY year. It beats going to another tax place. You do your taxes on your time, as long as it takes.. You pay the same or more for other tax services. Turbotax has your back and helps you for all your tax needs.
Date published: 2023-04-18
Rated 4 out of 5 by
SWM00 from
Turbo Tax is a useful tool
It is a very thorough process of going through all the important steps. It also corrects your steps as well if you have made a mistake
Date published: 2023-04-18
Rated 5 out of 5 by
shanasbananas from
makes the process pleasant
very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by
Kevin579 from
Super awesome program - I highly recommend it.
Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by
Bon Bon 1967 from
Love Turbo Tax
I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
TrishUsherwood from
TurboTax is so easy, this is my 8th year using it!
Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by
Johnny Sins xxx from
I hate Turbotax
Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
All TurboTax® Offerings Reviews - Page 850
Date published: 2023-04-18