TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Extra fees I’ve used turbo tax the last three years and it seems the price keeps getting higher
Date published: 2023-04-18
Rated 4 out of 5 by from Very thorough program and easy to use! This is a very thorough program and it was easy to use!
Date published: 2023-04-18
Rated 1 out of 5 by from Frustrating My tax return was rejected and I was guided back to re-file, but TurboTax only gave a generic reason as to why it didn't go through and I had to search the internet to find out why. I expect for paying $118 that I would have better guidance from TurboTax. I'm crossing my fingers that it will finally go through so at this point I am still unsure.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is AWSOME I use Turbotax EVERY year. It beats going to another tax place. You do your taxes on your time, as long as it takes.. You pay the same or more for other tax services. Turbotax has your back and helps you for all your tax needs.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is a useful tool It is a very thorough process of going through all the important steps. It also corrects your steps as well if you have made a mistake
Date published: 2023-04-18
Rated 5 out of 5 by from makes the process pleasant very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Super awesome program - I highly recommend it. Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy, this is my 8th year using it! Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Turbotax Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Extra fees I’ve used turbo tax the last three years and it seems the price keeps getting higher
Date published: 2023-04-18
Rated 4 out of 5 by from Very thorough program and easy to use! This is a very thorough program and it was easy to use!
Date published: 2023-04-18
Rated 1 out of 5 by from Frustrating My tax return was rejected and I was guided back to re-file, but TurboTax only gave a generic reason as to why it didn't go through and I had to search the internet to find out why. I expect for paying $118 that I would have better guidance from TurboTax. I'm crossing my fingers that it will finally go through so at this point I am still unsure.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is AWSOME I use Turbotax EVERY year. It beats going to another tax place. You do your taxes on your time, as long as it takes.. You pay the same or more for other tax services. Turbotax has your back and helps you for all your tax needs.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is a useful tool It is a very thorough process of going through all the important steps. It also corrects your steps as well if you have made a mistake
Date published: 2023-04-18
Rated 5 out of 5 by from makes the process pleasant very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Super awesome program - I highly recommend it. Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy, this is my 8th year using it! Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Turbotax Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 850