TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and the tax experts answered all my questions.
Date published: 2023-04-18
Rated 4 out of 5 by from Very good tax program. I usually use Taxact but had trouble getting it started so a switched to TurboTax and I was pleased.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazingly Complete and Easy to Use Tax Prep Tool The product takes you through all the possible avenues to consider when calculating your filing status, best tax breaks, standard vs itemized deductions and outlines with help guides all you need to know about each decision point. Goes without saying that it makes the mathematical intricacies of final totals very matter of fact. Used it for years and my return is not a simply 2-4 pager.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Tell us about your experience with TurboTax tell us about your experience with turbotax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax helped me once again! Turbotax has been there for me since as far as I can remember. The online version makes it easy to start and pause as needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Right On Time! I was against the clock trying to file my returns. Turbo Tax allowed me to complete it with accuracy and confidence. I'm so happy I chose Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from One More Year Turbo Tax Gets it DONE Quick and easy as always got it done on time !!!!!!!
Date published: 2023-04-18
Rated 2 out of 5 by from Sale of a home issue So I sold another home last year. The threshold for reporting was under the limit so TurboTax advised don't include it or pay $120 for the deluxe version. Well a few years back I chose the don't include option and got a letter about a year later from the IRS about owing around $130,000 because I didn't report the sale on a tax form. Well in order to report it on this form I have to pay for the Deluxe version. So nothing changes on the amounts or the work I've already done but I have to pay more to hopefully not get another letter from the IRS a year from now talking about owing them an arm and a leg.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is speedy Turbo Tax was very speedy and accurate, allowing me to finish my return literally at the last minute
Date published: 2023-04-18
Rated 5 out of 5 by from amazing great experience using turbo tax this year. very easy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and the tax experts answered all my questions.
Date published: 2023-04-18
Rated 4 out of 5 by from Very good tax program. I usually use Taxact but had trouble getting it started so a switched to TurboTax and I was pleased.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazingly Complete and Easy to Use Tax Prep Tool The product takes you through all the possible avenues to consider when calculating your filing status, best tax breaks, standard vs itemized deductions and outlines with help guides all you need to know about each decision point. Goes without saying that it makes the mathematical intricacies of final totals very matter of fact. Used it for years and my return is not a simply 2-4 pager.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Tell us about your experience with TurboTax tell us about your experience with turbotax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax helped me once again! Turbotax has been there for me since as far as I can remember. The online version makes it easy to start and pause as needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Right On Time! I was against the clock trying to file my returns. Turbo Tax allowed me to complete it with accuracy and confidence. I'm so happy I chose Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from One More Year Turbo Tax Gets it DONE Quick and easy as always got it done on time !!!!!!!
Date published: 2023-04-18
Rated 2 out of 5 by from Sale of a home issue So I sold another home last year. The threshold for reporting was under the limit so TurboTax advised don't include it or pay $120 for the deluxe version. Well a few years back I chose the don't include option and got a letter about a year later from the IRS about owing around $130,000 because I didn't report the sale on a tax form. Well in order to report it on this form I have to pay for the Deluxe version. So nothing changes on the amounts or the work I've already done but I have to pay more to hopefully not get another letter from the IRS a year from now talking about owing them an arm and a leg.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is speedy Turbo Tax was very speedy and accurate, allowing me to finish my return literally at the last minute
Date published: 2023-04-18
Rated 5 out of 5 by from amazing great experience using turbo tax this year. very easy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 835