TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by Dasetasetqw4tewffweqwefw3 from does not work with firefox, multiple authenticatio Waiting for expert to call me an hour later on a 20 minute wait. multiple authentications and force password games making it less secure Does not work with Firefox Timer game is fake - only half the battle
Date published: 2023-04-19
Rated 5 out of 5 by tyjo12 from Great User Experience Every Time Turbo Tax is the most user friendly software I've every used.
Date published: 2023-04-19
Rated 2 out of 5 by Not Cool TurboTax from Extra Form Submission Costs Too Much The process was easy, but the additional charge that is required to file one extra document is unbelievable. Not only that, but it didn't qualify me to take it out of my return, even though my return is estimated to be a lot more than the costs associated with "Premium..."
Date published: 2023-04-19
Rated 5 out of 5 by Mikey80 from Great product, easy to use I have used Turbo Tax for the last 8 years and have had a very easy time doing my taxes.
Date published: 2023-04-19
Rated 4 out of 5 by JayBoy2007 from A valued customer! I love turbo tax. I been using it for years. It can be confusing at times but a great tool to have.
Date published: 2023-04-19
Rated 5 out of 5 by JDUNK623 from TurboTax Easy to Use TurboTax was easy to navigate and file my taxes. I will definitely use this for filing future taxes.
Date published: 2023-04-19
Rated 1 out of 5 by officialcori from Gave me a 30% discount code that did not go thru!! Gave me a 30% discount code that said my purchase would be 115 and go down to 80 dollars, but once I put it through, the code did not work, and I am completely dissatisfied. I have used turbo tax for 6 years and will never use it again. Very disappointed.
Date published: 2023-04-19
Rated 1 out of 5 by NopeNope2023 from Too expensive Turbotax is ridiculously expensive and not worth it; we're going to have a real person do our taxes next year.
Date published: 2023-04-19
Rated 5 out of 5 by Mapher from Very content Easy to follow. Informative. The platform made an overwhelming process manageable.
Date published: 2023-04-19
Rated 5 out of 5 by soudabone from Efficiency+ I've used TurboTax for more than five years now and love how convenient the service has become, logging my info and offering extra guidance with a simple click of the button. As always their interface and questions are clear and helpful. Will continue to use TurboTax for all my Tax needs!
All TurboTax® Offerings Reviews - Page 829
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Dasetasetqw4tewffweqwefw3 from does not work with firefox, multiple authenticatio Waiting for expert to call me an hour later on a 20 minute wait. multiple authentications and force password games making it less secure Does not work with Firefox Timer game is fake - only half the battle
Date published: 2023-04-19
Rated 5 out of 5 by tyjo12 from Great User Experience Every Time Turbo Tax is the most user friendly software I've every used.
Date published: 2023-04-19
Rated 2 out of 5 by Not Cool TurboTax from Extra Form Submission Costs Too Much The process was easy, but the additional charge that is required to file one extra document is unbelievable. Not only that, but it didn't qualify me to take it out of my return, even though my return is estimated to be a lot more than the costs associated with "Premium..."
Date published: 2023-04-19
Rated 5 out of 5 by Mikey80 from Great product, easy to use I have used Turbo Tax for the last 8 years and have had a very easy time doing my taxes.
Date published: 2023-04-19
Rated 4 out of 5 by JayBoy2007 from A valued customer! I love turbo tax. I been using it for years. It can be confusing at times but a great tool to have.
Date published: 2023-04-19
Rated 5 out of 5 by JDUNK623 from TurboTax Easy to Use TurboTax was easy to navigate and file my taxes. I will definitely use this for filing future taxes.
Date published: 2023-04-19
Rated 1 out of 5 by officialcori from Gave me a 30% discount code that did not go thru!! Gave me a 30% discount code that said my purchase would be 115 and go down to 80 dollars, but once I put it through, the code did not work, and I am completely dissatisfied. I have used turbo tax for 6 years and will never use it again. Very disappointed.
Date published: 2023-04-19
Rated 1 out of 5 by NopeNope2023 from Too expensive Turbotax is ridiculously expensive and not worth it; we're going to have a real person do our taxes next year.
Date published: 2023-04-19
Rated 5 out of 5 by Mapher from Very content Easy to follow. Informative. The platform made an overwhelming process manageable.
Date published: 2023-04-19
Rated 5 out of 5 by soudabone from Efficiency+ I've used TurboTax for more than five years now and love how convenient the service has become, logging my info and offering extra guidance with a simple click of the button. As always their interface and questions are clear and helpful. Will continue to use TurboTax for all my Tax needs!
All TurboTax® Offerings Reviews - Page 829
Date published: 2023-04-19