TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from too expensive good product but too pricey .........................................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is superb! I found it even easier and faster than prior years do use Turbo Tax to prepare my 2022 federal and state returns.
Date published: 2023-04-18
Rated 1 out of 5 by from COULDN'T E FILE AMENDED RETURNS I COULDN'T EFILE AMENDED RETURNS. And the program kept freezing on me when printing. When looking up forms and questions it was impossible to find answers. Colorado K1 is new this year and it was tough to navigate turbo tax with this.
Date published: 2023-04-18
Rated 4 out of 5 by from Paying to e-file state tax for was a hassle After uncommon problems with TurboTax missing codes I needed to enter on C-Form and State form, it was a huge hassle and took 20 minutes to wait for a receptionist at Intuit because it was impossible to link to the Intuit website from TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use for mulitple small businesses It was so easy to file my taxes even with multiple small businesses and W-2 income.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. The software is very easy to use, and I have never experienced any problems using it. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from easy This is my 7th year using TurboTax. It's easy and I recommend it to friends.
Date published: 2023-04-18
Rated 5 out of 5 by from So Helpful and kind My experience today with David at Turbo tax was excellent. Valuable info and assistance explained well and simply. I appreciate that there was no condescension only kindness and helpfulness from David.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful I enjoy working step by step. It is nice to have an explanation where needed.
Date published: 2023-04-18
Rated 5 out of 5 by from GReat so far! Always easy. I did not feel the need to get expect help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 812
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from too expensive good product but too pricey .........................................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is superb! I found it even easier and faster than prior years do use Turbo Tax to prepare my 2022 federal and state returns.
Date published: 2023-04-18
Rated 1 out of 5 by from COULDN'T E FILE AMENDED RETURNS I COULDN'T EFILE AMENDED RETURNS. And the program kept freezing on me when printing. When looking up forms and questions it was impossible to find answers. Colorado K1 is new this year and it was tough to navigate turbo tax with this.
Date published: 2023-04-18
Rated 4 out of 5 by from Paying to e-file state tax for was a hassle After uncommon problems with TurboTax missing codes I needed to enter on C-Form and State form, it was a huge hassle and took 20 minutes to wait for a receptionist at Intuit because it was impossible to link to the Intuit website from TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use for mulitple small businesses It was so easy to file my taxes even with multiple small businesses and W-2 income.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. The software is very easy to use, and I have never experienced any problems using it. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from easy This is my 7th year using TurboTax. It's easy and I recommend it to friends.
Date published: 2023-04-18
Rated 5 out of 5 by from So Helpful and kind My experience today with David at Turbo tax was excellent. Valuable info and assistance explained well and simply. I appreciate that there was no condescension only kindness and helpfulness from David.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful I enjoy working step by step. It is nice to have an explanation where needed.
Date published: 2023-04-18
Rated 5 out of 5 by from GReat so far! Always easy. I did not feel the need to get expect help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 812