TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TubroTax Is Easy Used it for years now, and it is a quick easy way to get taxes done.
Date published: 2023-04-18
Rated 4 out of 5 by from Convenient for sure! Easy user experience but disappointed to see prices creep up more and more every year.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is great! very seamless, easy to use. I've tried others, this is the best
Date published: 2023-04-18
Rated 2 out of 5 by from Resolving Errors Its your program you resolve your errors. Why do I have to manually resolve errors on forms your program doesn't properly fill in?
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax eliminates having a CPA file late! Wasn't so happy with how the vehicle distribution is for the Rentals. We use two vehicles and had to expense them to one rental rather than expensing to all rentals having cost distributed between them. Medical expenses should have an amount listed which will qualify for a deduction before having to collect and figure it all in to find you will not get any credit.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Return was easy to file and the software is very helpful.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Tax Software Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is Not Awesome! I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by from Better read all the fine print turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TubroTax Is Easy Used it for years now, and it is a quick easy way to get taxes done.
Date published: 2023-04-18
Rated 4 out of 5 by from Convenient for sure! Easy user experience but disappointed to see prices creep up more and more every year.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is great! very seamless, easy to use. I've tried others, this is the best
Date published: 2023-04-18
Rated 2 out of 5 by from Resolving Errors Its your program you resolve your errors. Why do I have to manually resolve errors on forms your program doesn't properly fill in?
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax eliminates having a CPA file late! Wasn't so happy with how the vehicle distribution is for the Rentals. We use two vehicles and had to expense them to one rental rather than expensing to all rentals having cost distributed between them. Medical expenses should have an amount listed which will qualify for a deduction before having to collect and figure it all in to find you will not get any credit.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Return was easy to file and the software is very helpful.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Tax Software Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is Not Awesome! I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by from Better read all the fine print turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 803