TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
John1358421 from
TubroTax Is Easy
Used it for years now, and it is a quick easy way to get taxes done.
Date published: 2023-04-18
Rated 4 out of 5 by
Livemusic7 from
Convenient for sure!
Easy user experience but disappointed to see prices creep up more and more every year.
Date published: 2023-04-18
Rated 5 out of 5 by
benji1234392 from
turbotax is great!
very seamless, easy to use. I've tried others, this is the best
Date published: 2023-04-18
Rated 2 out of 5 by
JKKnDKB from
Resolving Errors
Its your program you resolve your errors. Why do I have to manually resolve errors on forms your program doesn't properly fill in?
Date published: 2023-04-18
Rated 4 out of 5 by
imaginaryliving from
Turbo Tax eliminates having a CPA file late!
Wasn't so happy with how the vehicle distribution is for the Rentals. We use two vehicles and had to expense them to one rental rather than expensing to all rentals having cost distributed between them. Medical expenses should have an amount listed which will qualify for a deduction before having to collect and figure it all in to find you will not get any credit.
Date published: 2023-04-18
Rated 5 out of 5 by
JJVH from
Turbo Tax is awesome!
Return was easy to file and the software is very helpful.
Date published: 2023-04-18
Rated 1 out of 5 by
Unsatisfied4 from
Too expensive
Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by
Lcash from
Excellent Tax Software
Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
TheresaBrn from
TurboTax is Not Awesome!
I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by
turbotax sux111 from
Better read all the fine print
turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
All TurboTax® Offerings Reviews - Page 803
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
John1358421 from
TubroTax Is Easy
Used it for years now, and it is a quick easy way to get taxes done.
Date published: 2023-04-18
Rated 4 out of 5 by
Livemusic7 from
Convenient for sure!
Easy user experience but disappointed to see prices creep up more and more every year.
Date published: 2023-04-18
Rated 5 out of 5 by
benji1234392 from
turbotax is great!
very seamless, easy to use. I've tried others, this is the best
Date published: 2023-04-18
Rated 2 out of 5 by
JKKnDKB from
Resolving Errors
Its your program you resolve your errors. Why do I have to manually resolve errors on forms your program doesn't properly fill in?
Date published: 2023-04-18
Rated 4 out of 5 by
imaginaryliving from
Turbo Tax eliminates having a CPA file late!
Wasn't so happy with how the vehicle distribution is for the Rentals. We use two vehicles and had to expense them to one rental rather than expensing to all rentals having cost distributed between them. Medical expenses should have an amount listed which will qualify for a deduction before having to collect and figure it all in to find you will not get any credit.
Date published: 2023-04-18
Rated 5 out of 5 by
JJVH from
Turbo Tax is awesome!
Return was easy to file and the software is very helpful.
Date published: 2023-04-18
Rated 1 out of 5 by
Unsatisfied4 from
Too expensive
Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by
Lcash from
Excellent Tax Software
Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
TheresaBrn from
TurboTax is Not Awesome!
I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by
turbotax sux111 from
Better read all the fine print
turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
All TurboTax® Offerings Reviews - Page 803
Date published: 2023-04-18