TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy, for the most part! Have very easy return but got snagged on some Ohio state forms. Asked for a call back and Adrian was very helpful. He quickly found the issue and helped me resolve it! Thank you Adrian! Go Cowboys!
Date published: 2021-03-02
Rated 5 out of 5 by from lots! of different forms Me and my new spouse had many w2s and various other forms. The turbotax app made it very easy to enter them all, and keep track of them all. 10 oft of 10 would recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from AWSOME AND EASY Great experience my first time quick and easy. I will recommend to my friends.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Turbo tax Makes it easy and not having to pay outrageous fees.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it Really enjoyed turbo tax, they make you pay for their services but they allow you to deduct it from your refund so you don't have to pay out of pocket when you file. No money lost, very nice.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy, FAST Used 8 years in a row. Easy and faster then going in somewhere
Date published: 2021-03-02
Rated 5 out of 5 by from Great Tax Help & File System I really liked the chat feature--the chat operator really knew the tax code--
Date published: 2021-03-02
Rated 4 out of 5 by from Trouble first, then success My CD would not work with old computer. Had to find way to switch to TT Online. First person dealt with was no help so gave up. Tried again and got Debra in Atlanta. She was very helpful. I was about to give up on Turbo Tax. The online version is not as intuitive and I've not been able to print off my return. Hopefully coming up. It is tough to have to sign on to Turbo Tax to print off my return. Once saved to file should be able to just print.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is awsome!! Its very helpful when filing your taxes on your own
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file your taxes It is the easiest way to file and not be a tax expert to get the most out of your return. The web application is easy to understand and a tax expert returned answers to my questions within a couple hours. In short, I have used TurbTax for the past 8 years and there is no better way to file a paper free, worry free, and difficulty free tax return.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy, for the most part! Have very easy return but got snagged on some Ohio state forms. Asked for a call back and Adrian was very helpful. He quickly found the issue and helped me resolve it! Thank you Adrian! Go Cowboys!
Date published: 2021-03-02
Rated 5 out of 5 by from lots! of different forms Me and my new spouse had many w2s and various other forms. The turbotax app made it very easy to enter them all, and keep track of them all. 10 oft of 10 would recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from AWSOME AND EASY Great experience my first time quick and easy. I will recommend to my friends.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Turbo tax Makes it easy and not having to pay outrageous fees.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it Really enjoyed turbo tax, they make you pay for their services but they allow you to deduct it from your refund so you don't have to pay out of pocket when you file. No money lost, very nice.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy, FAST Used 8 years in a row. Easy and faster then going in somewhere
Date published: 2021-03-02
Rated 5 out of 5 by from Great Tax Help & File System I really liked the chat feature--the chat operator really knew the tax code--
Date published: 2021-03-02
Rated 4 out of 5 by from Trouble first, then success My CD would not work with old computer. Had to find way to switch to TT Online. First person dealt with was no help so gave up. Tried again and got Debra in Atlanta. She was very helpful. I was about to give up on Turbo Tax. The online version is not as intuitive and I've not been able to print off my return. Hopefully coming up. It is tough to have to sign on to Turbo Tax to print off my return. Once saved to file should be able to just print.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is awsome!! Its very helpful when filing your taxes on your own
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file your taxes It is the easiest way to file and not be a tax expert to get the most out of your return. The web application is easy to understand and a tax expert returned answers to my questions within a couple hours. In short, I have used TurbTax for the past 8 years and there is no better way to file a paper free, worry free, and difficulty free tax return.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 794