TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from price complaint Had good experience but for some reason charged me more than last year for less information input
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax works well Many changes from last year but not all of them were good.
Date published: 2023-04-18
Rated 1 out of 5 by from Great system too expensive I have used turbo tax for many years and have recommended them with family and co workers, however over the years they have got more and more expensive and are basically forced to upgrade to a premium service in order to file
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best TurboTax is very easy to use. Very user friendly and easy to navigate.
Date published: 2023-04-18
Rated 5 out of 5 by from Helped me immensely. Can’t imagine filing without I have used Turbo Tax for many years because it is easy to use and 101% thorough. Initially, I used only the free version — but as my finances grew more complex, I upgraded to a more sophisticated version. All Turbo Tax products are modestly priced, when one considers what a CPA would charge for the same services.
Date published: 2023-04-18
Rated 5 out of 5 by from So much easier than I expected...thank you! Filing this year was extremely easy with Turbo Tax; yes, I was very apprehensive, but it was really very simple.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesom Fast and durable and I feel happy and safe with my information
Date published: 2023-04-18
Rated 1 out of 5 by from Shouldn't have to charge people $59 just to file I shouldn't have had to be charged $59 because all because of an HSA. Should make that part of the free option list. Thanks for hurting my wallet when I was only expecting to file, NOT spend more money!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome quick and easy TurboTax is awesome quick and easy very professional will use again
Date published: 2023-04-18
Rated 2 out of 5 by from too expensive too expensive and i have to do all the work... it's suposed to be free but i can't proceed without select a payment method
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from price complaint Had good experience but for some reason charged me more than last year for less information input
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax works well Many changes from last year but not all of them were good.
Date published: 2023-04-18
Rated 1 out of 5 by from Great system too expensive I have used turbo tax for many years and have recommended them with family and co workers, however over the years they have got more and more expensive and are basically forced to upgrade to a premium service in order to file
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best TurboTax is very easy to use. Very user friendly and easy to navigate.
Date published: 2023-04-18
Rated 5 out of 5 by from Helped me immensely. Can’t imagine filing without I have used Turbo Tax for many years because it is easy to use and 101% thorough. Initially, I used only the free version — but as my finances grew more complex, I upgraded to a more sophisticated version. All Turbo Tax products are modestly priced, when one considers what a CPA would charge for the same services.
Date published: 2023-04-18
Rated 5 out of 5 by from So much easier than I expected...thank you! Filing this year was extremely easy with Turbo Tax; yes, I was very apprehensive, but it was really very simple.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesom Fast and durable and I feel happy and safe with my information
Date published: 2023-04-18
Rated 1 out of 5 by from Shouldn't have to charge people $59 just to file I shouldn't have had to be charged $59 because all because of an HSA. Should make that part of the free option list. Thanks for hurting my wallet when I was only expecting to file, NOT spend more money!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome quick and easy TurboTax is awesome quick and easy very professional will use again
Date published: 2023-04-18
Rated 2 out of 5 by from too expensive too expensive and i have to do all the work... it's suposed to be free but i can't proceed without select a payment method
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 786