TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax Turbo tax helps really well with the process of taxes. Very simple
Date published: 2023-04-18
Rated 5 out of 5 by from Great product! Product is easy to understand and has appropriate help if needed.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax helpled me. I like the way I was helped, but paying $252 dollars is way too much to pay to have them done. I will be looking elsewhere if prices don't change. I didn't get much of a refund, didn't even make good money last year. Using this site pretty much takes half of what I'm supposed to get. It is not affordable as it claims.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Software is Ok Just some what hard for Me to use..
Date published: 2023-04-18
Rated 5 out of 5 by from Very Helpful and Easy to Use Makes filing your taxes very simple and less dreadful
Date published: 2023-04-18
Rated 3 out of 5 by from Intuit is getting annoyingly grabby with the upsel I have been using Turbotax for at least 15 years. I count on it for my home and my business. So yes ... it works great. 3 stars because every year they add more upsell screens and try to get you to either buy a more expensive product or now to try credit karma. Irritating ... predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Took the stress off of my back Tax time is always stressful but Turbo Tax took the stress off my back!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to follow i just followed the prompts to fill in my information. It directed me accordingly.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax gets worse every year, I,ve used turbotax I've used turbotax since its inception, it gets worse every year, last year 2021 after paying for everything and submitting the efile my taxes were not filed. this year all info entered and efiled, submitted and turns out again that they were not filed. no notification, just a bad feeling on my part. Checked not transmitted have to pay for state software again. This has really become about the worst piece of software that I've ever used when it comes to the end and supposed to file. Files not transmitted again. Piece of junk!
Date published: 2023-04-18
Rated 5 out of 5 by from Real good but, harder to file this year. Bought code for down load that made it harder to use. Preferred using a disc. James helped us at the end to file and was a big help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 775
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Turbo tax helps really well with the process of taxes. Very simple
Date published: 2023-04-18
Rated 5 out of 5 by from Great product! Product is easy to understand and has appropriate help if needed.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax helpled me. I like the way I was helped, but paying $252 dollars is way too much to pay to have them done. I will be looking elsewhere if prices don't change. I didn't get much of a refund, didn't even make good money last year. Using this site pretty much takes half of what I'm supposed to get. It is not affordable as it claims.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Software is Ok Just some what hard for Me to use..
Date published: 2023-04-18
Rated 5 out of 5 by from Very Helpful and Easy to Use Makes filing your taxes very simple and less dreadful
Date published: 2023-04-18
Rated 3 out of 5 by from Intuit is getting annoyingly grabby with the upsel I have been using Turbotax for at least 15 years. I count on it for my home and my business. So yes ... it works great. 3 stars because every year they add more upsell screens and try to get you to either buy a more expensive product or now to try credit karma. Irritating ... predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Took the stress off of my back Tax time is always stressful but Turbo Tax took the stress off my back!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to follow i just followed the prompts to fill in my information. It directed me accordingly.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax gets worse every year, I,ve used turbotax I've used turbotax since its inception, it gets worse every year, last year 2021 after paying for everything and submitting the efile my taxes were not filed. this year all info entered and efiled, submitted and turns out again that they were not filed. no notification, just a bad feeling on my part. Checked not transmitted have to pay for state software again. This has really become about the worst piece of software that I've ever used when it comes to the end and supposed to file. Files not transmitted again. Piece of junk!
Date published: 2023-04-18
Rated 5 out of 5 by from Real good but, harder to file this year. Bought code for down load that made it harder to use. Preferred using a disc. James helped us at the end to file and was a big help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 775