Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Dav G from Turbo Tax is easy!I have been using Turbo Tax for almost 10 years and I love the ease and convenience of doing my own taxes!
Date published: 2023-04-19
Rated 3 out of 5 by Molly951 from Just okay for $60I feel somewhat at ease filling my tax returns each year knowing I'm using Turbotax. As the years go by with all things, the price goes higher. This year I filed last minute, my issue of course, but instead of sending off smoothly after "all of their checks," I got a failed return message this morning. Why? Not because of something I did... Turbotax didn't ask for my assigned PIN before closing out and sending it. Keep increasing your price Turbo tax, but do your dang job and update to catch the required documentation (basics)!
Date published: 2023-04-19
Rated 1 out of 5 by Sprocket 1969 from TurboTax has become very unfriendly. Sucks!!!!!!I finished and paid tubotax, but was rejected. When I logged back into TurboTax I could not complete without paying again. This has created a serious financial issue for me.
Date published: 2023-04-19
Rated 3 out of 5 by leslees from ProblemsI fixed my AGI for federal and Turbotax did not send it, but instead forced me to buy state taxes before sending the correction. Good thing I rechecked but ended up a day late because of it
Date published: 2023-04-19
Rated 2 out of 5 by G307 from MisunderstandingI do not understand how turbo tax advertises they are free and we have paid a fee for using every time we file on turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by Ham1ton from So easy!No other platform makes it so easy to file taxes. I will always use TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by Monica2023 from TurboTax is amazingThis is my 4th year doing my own taxes and they make it so east
Date published: 2023-04-19
Rated 5 out of 5 by SANDY1956 from TURBO TAXI USE TURBO TAX EVERY YEAR. LOVE IT GETS THE JOB DONE
Date published: 2023-04-19
Rated 5 out of 5 by Chanda1980 from Great serviceThey walk u step by step and help you complete everything for your max refund
Date published: 2023-04-19
Rated 5 out of 5 by Andie B from Awesome!Very easy to use, helpful support, walks you through each step
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Dav G from Turbo Tax is easy!I have been using Turbo Tax for almost 10 years and I love the ease and convenience of doing my own taxes!
Date published: 2023-04-19
Rated 3 out of 5 by Molly951 from Just okay for $60I feel somewhat at ease filling my tax returns each year knowing I'm using Turbotax. As the years go by with all things, the price goes higher. This year I filed last minute, my issue of course, but instead of sending off smoothly after "all of their checks," I got a failed return message this morning. Why? Not because of something I did... Turbotax didn't ask for my assigned PIN before closing out and sending it. Keep increasing your price Turbo tax, but do your dang job and update to catch the required documentation (basics)!
Date published: 2023-04-19
Rated 1 out of 5 by Sprocket 1969 from TurboTax has become very unfriendly. Sucks!!!!!!I finished and paid tubotax, but was rejected. When I logged back into TurboTax I could not complete without paying again. This has created a serious financial issue for me.
Date published: 2023-04-19
Rated 3 out of 5 by leslees from ProblemsI fixed my AGI for federal and Turbotax did not send it, but instead forced me to buy state taxes before sending the correction. Good thing I rechecked but ended up a day late because of it
Date published: 2023-04-19
Rated 2 out of 5 by G307 from MisunderstandingI do not understand how turbo tax advertises they are free and we have paid a fee for using every time we file on turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by Ham1ton from So easy!No other platform makes it so easy to file taxes. I will always use TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by Monica2023 from TurboTax is amazingThis is my 4th year doing my own taxes and they make it so east
Date published: 2023-04-19
Rated 5 out of 5 by SANDY1956 from TURBO TAXI USE TURBO TAX EVERY YEAR. LOVE IT GETS THE JOB DONE
Date published: 2023-04-19
Rated 5 out of 5 by Chanda1980 from Great serviceThey walk u step by step and help you complete everything for your max refund
Date published: 2023-04-19
Rated 5 out of 5 by Andie B from Awesome!Very easy to use, helpful support, walks you through each step