TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is solid! 23rd year of using - still great! Like seeing what items I had to enter for prior return,
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Love the setup the service is great! Keep up the awesome service.
Date published: 2021-02-23
Rated 4 out of 5 by from Quick, efficient, easy way to file Turbo Tax has kept current with all immediate and or new changes in and how to accurately and quickly file income taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is super easy Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by from Worst Experience I've Had This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to follow directions Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by from Convenient TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but pricey Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 759
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is solid! 23rd year of using - still great! Like seeing what items I had to enter for prior return,
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Love the setup the service is great! Keep up the awesome service.
Date published: 2021-02-23
Rated 4 out of 5 by from Quick, efficient, easy way to file Turbo Tax has kept current with all immediate and or new changes in and how to accurately and quickly file income taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great product This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is super easy Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by from Worst Experience I've Had This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to follow directions Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by from Convenient TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but pricey Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 759