TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Prior year tax prep
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
R1ch3y from
Turbo Tax is solid!
23rd year of using - still great! Like seeing what items I had to enter for prior return,
Date published: 2021-02-23
Rated 5 out of 5 by
KRay73 from
Awesome
Love the setup the service is great! Keep up the awesome service.
Date published: 2021-02-23
Rated 4 out of 5 by
Neama from
Quick, efficient, easy way to file
Turbo Tax has kept current with all immediate and or new changes in and how to accurately and quickly file income taxes.
Date published: 2021-02-23
Rated 5 out of 5 by
Andbel1542 from
Great product
This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by
BorcherN from
TurboTax is super easy
Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by
mayamoon from
Worst Experience I've Had
This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by
Leo 57 from
Easy to follow directions
Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by
Leeroyus from
Convenient
TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by
Hayley M from
Good, but pricey
Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by
KATHY DE from
TURBO TAX IS AWESOME
EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
All TurboTax® Offerings Reviews - Page 759
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
R1ch3y from
Turbo Tax is solid!
23rd year of using - still great! Like seeing what items I had to enter for prior return,
Date published: 2021-02-23
Rated 5 out of 5 by
KRay73 from
Awesome
Love the setup the service is great! Keep up the awesome service.
Date published: 2021-02-23
Rated 4 out of 5 by
Neama from
Quick, efficient, easy way to file
Turbo Tax has kept current with all immediate and or new changes in and how to accurately and quickly file income taxes.
Date published: 2021-02-23
Rated 5 out of 5 by
Andbel1542 from
Great product
This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by
BorcherN from
TurboTax is super easy
Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by
mayamoon from
Worst Experience I've Had
This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by
Leo 57 from
Easy to follow directions
Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by
Leeroyus from
Convenient
TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by
Hayley M from
Good, but pricey
Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by
KATHY DE from
TURBO TAX IS AWESOME
EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
All TurboTax® Offerings Reviews - Page 759
Date published: 2021-02-23