TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from great great, have been using for several years now and always great.
Date published: 2023-04-18
Rated 5 out of 5 by from wonderful product SIMPLE TO USE.good pathways and explainations stop fishing for mor bon motes
Date published: 2023-04-18
Rated 5 out of 5 by from Great Customer Service Turbotax made filing so easy. I also had help from Onekka. She was professional and accurate. She was very knowledgeable during this very stressful time.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive, might as well pay a CPA Even though I am low income, Intuit attempted to charge me for delux simply for needing to add unemployment info. They wanted to charge me $120 for filing a return that only contained a few hundred dollars refund. Not the best option for me anymore!
Date published: 2023-04-18
Rated 2 out of 5 by from Way too expensive I had a horrible time filing with turbo tax do to how much it costs and the understanding of why you are being charged so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peezy Convenient and easy for tax dummies like myself!!!
Date published: 2023-04-18
Rated 4 out of 5 by from very helpful used Turbo Tax for several years and has helped us with all the questions about our taxes as well as finding mistakes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax extremely expensive really unnecessarily expensive. Constantly is asking you to upgrade after nearly every click, taxes are a scam enough but this company just piles more fees on, if I had more time to file I would've definitely chosen an alternative route
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and it gets better each year. The feature I like best is the very frequent and well written links to explanations. The other great feature is the ability to 'click' back and forth at any time from the entry menus to the actual IRS forms The one area I think can be better is when it comes to the mortgage interest section, Turbo Tax said I could fill in more if I had a mortgage with a second company. I have mortgages on two separate houses but they are with the same company. Each has its own 1098. I could have missed making a deductible entry on that.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful Service! Service was great, tax experts were easy to access and they effective and efficiently solved all my questions. I will use it next year without a doubt.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great great, have been using for several years now and always great.
Date published: 2023-04-18
Rated 5 out of 5 by from wonderful product SIMPLE TO USE.good pathways and explainations stop fishing for mor bon motes
Date published: 2023-04-18
Rated 5 out of 5 by from Great Customer Service Turbotax made filing so easy. I also had help from Onekka. She was professional and accurate. She was very knowledgeable during this very stressful time.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive, might as well pay a CPA Even though I am low income, Intuit attempted to charge me for delux simply for needing to add unemployment info. They wanted to charge me $120 for filing a return that only contained a few hundred dollars refund. Not the best option for me anymore!
Date published: 2023-04-18
Rated 2 out of 5 by from Way too expensive I had a horrible time filing with turbo tax do to how much it costs and the understanding of why you are being charged so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peezy Convenient and easy for tax dummies like myself!!!
Date published: 2023-04-18
Rated 4 out of 5 by from very helpful used Turbo Tax for several years and has helped us with all the questions about our taxes as well as finding mistakes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax extremely expensive really unnecessarily expensive. Constantly is asking you to upgrade after nearly every click, taxes are a scam enough but this company just piles more fees on, if I had more time to file I would've definitely chosen an alternative route
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and it gets better each year. The feature I like best is the very frequent and well written links to explanations. The other great feature is the ability to 'click' back and forth at any time from the entry menus to the actual IRS forms The one area I think can be better is when it comes to the mortgage interest section, Turbo Tax said I could fill in more if I had a mortgage with a second company. I have mortgages on two separate houses but they are with the same company. Each has its own 1098. I could have missed making a deductible entry on that.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful Service! Service was great, tax experts were easy to access and they effective and efficiently solved all my questions. I will use it next year without a doubt.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 757