TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Helpful When I was having technical difficulties, the staff was very helpful in getting my return fixed and sent in.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick, easy, happy with my return. TurboTax brings in your data and info from the previous year; makes it easy to enter this year's data; checks for all possible tax breaks; and maximizes the return.
Date published: 2023-04-18
Rated 2 out of 5 by from Is the cost worth it As a young adult just starting out, this was an expensive way to file my taxes. The cost to file was higher than my return. I tried multiple times to figure out how to get to the free file but kept being led back to the deluxe mountain. FRUSTRATING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing! Use it year after year. So easy and accurate.......every time
Date published: 2023-04-18
Rated 5 out of 5 by from Love the product Covers every tax situation I have. Lot of help. Provides next year tax planning ideas.
Date published: 2023-04-18
Rated 4 out of 5 by from First time using Turbo Tax business Overall a great experience. I do wonder if a link to some educational videos could be useful .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is simple Everything was quick and easy. Helpful tips and explanations when you get stuck.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive I might as well of taken it to someone else to do, I might have saved money.
Date published: 2023-04-18
Rated 5 out of 5 by from Not too bad, Turbo Tax! I have used Turbo Tax in the past but stopped after a major error was not caught. But with the changes in the tax code (I have less deductions) I decided Turbo Tax was a better and certainly less expensive way to go.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Got It Done It was very easy and when I had a problem at the end, they helped me tremendously.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful When I was having technical difficulties, the staff was very helpful in getting my return fixed and sent in.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick, easy, happy with my return. TurboTax brings in your data and info from the previous year; makes it easy to enter this year's data; checks for all possible tax breaks; and maximizes the return.
Date published: 2023-04-18
Rated 2 out of 5 by from Is the cost worth it As a young adult just starting out, this was an expensive way to file my taxes. The cost to file was higher than my return. I tried multiple times to figure out how to get to the free file but kept being led back to the deluxe mountain. FRUSTRATING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing! Use it year after year. So easy and accurate.......every time
Date published: 2023-04-18
Rated 5 out of 5 by from Love the product Covers every tax situation I have. Lot of help. Provides next year tax planning ideas.
Date published: 2023-04-18
Rated 4 out of 5 by from First time using Turbo Tax business Overall a great experience. I do wonder if a link to some educational videos could be useful .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is simple Everything was quick and easy. Helpful tips and explanations when you get stuck.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive I might as well of taken it to someone else to do, I might have saved money.
Date published: 2023-04-18
Rated 5 out of 5 by from Not too bad, Turbo Tax! I have used Turbo Tax in the past but stopped after a major error was not caught. But with the changes in the tax code (I have less deductions) I decided Turbo Tax was a better and certainly less expensive way to go.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Got It Done It was very easy and when I had a problem at the end, they helped me tremendously.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 754