TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Always AMAZING! this is my 4th year with turbotax and i got to say that they make it so easy! I just love it! i will be coming back every year to do my taxes here :D.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Review Filing our 2020 Federal and State tax returns was quite easy. Even the complicated portions were well explained and easy to follow.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! It was super quick and easy, made it very simple to understand! I will definitely be a returning customer!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax be awesome and easy What I liked about TurboTax is it's free and your state is free.
Date published: 2021-03-02
Rated 5 out of 5 by from Live help was amazing! I lost a couple of agents. They were trying to call me back but it wouldn't ring through. I was only able to get voicemails from Live Agent. Then I lightbulb went off in my head! My At&t call protection app was blocking the calls. After that it was smooth sailing.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is so helpful I am not the best when it comes to numbers or documentation. Turbo Tax really helps me keep things straight, and I really appreciate how well it helps me fill in my information.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo review Tom was patient and very informative. He works with me until my questions and problems were addressed
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is easy and cool easy experience! thank you turbo tax!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Miss Patricia was amazing! She was vey helpful and polite! She was a pleasure to work with.
Date published: 2021-03-02
Rated 4 out of 5 by from Mostly really good Walking you through the process even with rentals and depreciation is really nice not to mention the help. Though, the like-kind exchange (i.e. 1031) was a bit tricky to get all the answer correct to properly defer the capital gains. That could use a bit of polish. I still recommend TurboTax for the majority of people and prefer the online version.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 726
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always AMAZING! this is my 4th year with turbotax and i got to say that they make it so easy! I just love it! i will be coming back every year to do my taxes here :D.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Review Filing our 2020 Federal and State tax returns was quite easy. Even the complicated portions were well explained and easy to follow.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! It was super quick and easy, made it very simple to understand! I will definitely be a returning customer!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax be awesome and easy What I liked about TurboTax is it's free and your state is free.
Date published: 2021-03-02
Rated 5 out of 5 by from Live help was amazing! I lost a couple of agents. They were trying to call me back but it wouldn't ring through. I was only able to get voicemails from Live Agent. Then I lightbulb went off in my head! My At&t call protection app was blocking the calls. After that it was smooth sailing.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is so helpful I am not the best when it comes to numbers or documentation. Turbo Tax really helps me keep things straight, and I really appreciate how well it helps me fill in my information.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo review Tom was patient and very informative. He works with me until my questions and problems were addressed
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is easy and cool easy experience! thank you turbo tax!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Miss Patricia was amazing! She was vey helpful and polite! She was a pleasure to work with.
Date published: 2021-03-02
Rated 4 out of 5 by from Mostly really good Walking you through the process even with rentals and depreciation is really nice not to mention the help. Though, the like-kind exchange (i.e. 1031) was a bit tricky to get all the answer correct to properly defer the capital gains. That could use a bit of polish. I still recommend TurboTax for the majority of people and prefer the online version.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 726