TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Too Expensive it is really too expensive and no longer a great value.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Awesome Tax Experts- Lynn Do This review is dedicated to Lynn Do, she helped me with everything when no one else could! She was friendly, calm, patient, professional, persevered, researched, she was a SAINT and anyone who comes by her path or gets help from her will feel just as amazing. She went above and beyond and helped! She made this process easier, and she never quit! she is the best!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax old faithful Just have a pretty basic return so no need for expert
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax premium While the software was pretty user friendly, I am not . Porcha reversed the mistakes I had made and walked me through the rest of the filing process. She made the whole experience palatable.
Date published: 2023-04-18
Rated 1 out of 5 by from Price Getting a little pricey compared to other apps going to try something else next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is king! I have been using TurboTax for years. Awesome help and customer service.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many fees At the end, it shows you fees you did not choose and it will not let you reduce or change those fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and to file electronically I have been using Turbo tax for several years. The cost of the package each year is far less than any other preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 Turbo Tax Step by Step easy to use. Filing process convenient.
Date published: 2023-04-18
Rated 5 out of 5 by from TT is great Really easy to use and step by step guidance. The best thing is year to year comparison. It helps a lot by making sure your situation makes sense.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too Expensive it is really too expensive and no longer a great value.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Awesome Tax Experts- Lynn Do This review is dedicated to Lynn Do, she helped me with everything when no one else could! She was friendly, calm, patient, professional, persevered, researched, she was a SAINT and anyone who comes by her path or gets help from her will feel just as amazing. She went above and beyond and helped! She made this process easier, and she never quit! she is the best!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax old faithful Just have a pretty basic return so no need for expert
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax premium While the software was pretty user friendly, I am not . Porcha reversed the mistakes I had made and walked me through the rest of the filing process. She made the whole experience palatable.
Date published: 2023-04-18
Rated 1 out of 5 by from Price Getting a little pricey compared to other apps going to try something else next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is king! I have been using TurboTax for years. Awesome help and customer service.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many fees At the end, it shows you fees you did not choose and it will not let you reduce or change those fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and to file electronically I have been using Turbo tax for several years. The cost of the package each year is far less than any other preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 Turbo Tax Step by Step easy to use. Filing process convenient.
Date published: 2023-04-18
Rated 5 out of 5 by from TT is great Really easy to use and step by step guidance. The best thing is year to year comparison. It helps a lot by making sure your situation makes sense.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 707