TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes dealing with the IRS easy The government loves to complicate simple things, like tax codes. Turbo Tax makes filing all this jumbled up nonsense simple. I've used it for many years and will continue to do so.
Date published: 2023-04-20
Rated 4 out of 5 by from Good I like it it was easy to use and fast and helpful rename eztax
Date published: 2023-04-20
Rated 3 out of 5 by from TurboTax did not prompt me to enter SSA-1099 TurboTax did not prompt me to enter an SSA-1099 for 2021 even though I had one for the previous year. I now have to file an amendment to my 2021 tax return and will have penalty and interest to pay. While I "should have" noticed the lack of a data entry for the value, when TurboTax did its review before submitting it would have been useful for me if it had asked for that "little detail".
Date published: 2023-04-20
Rated 3 out of 5 by from Simple to use This is simple to use don't over think it. Mil1934
Date published: 2023-04-20
Rated 1 out of 5 by from Add on Fees, Bad interface, Unclear instructions Add on Fees, Bad interface, Unclear instructions. Will do anything in my power to never have to use this service again.
Date published: 2023-04-20
Rated 5 out of 5 by from turbotax is a Great way to file your own taxes I had to refile my taxes because of an error that I made due to an ID number- turboxtax alerted my email immediately. Thanks again for your help.
Date published: 2023-04-20
Rated 5 out of 5 by from Have rental property Turbo tax makes it easy Turbo tax makes it easier to enter rental property information and keep track of depreciation. Also being able to download from investment companies saves lots of time when entering 1099 info especially if you trade stock and options a lot during the year.
Date published: 2023-04-20
Rated 5 out of 5 by from So much easier than hand preparing! Easy to use and find additional info. I've used Turbotax for years.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the way to go! Was a very easy to understand the process. Forgot to complete one item, and I was notified immediately so I could amend.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is grade A I had a mess and I didn't know where to begin. Turbo tax got my taxes done for me in no time.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes dealing with the IRS easy The government loves to complicate simple things, like tax codes. Turbo Tax makes filing all this jumbled up nonsense simple. I've used it for many years and will continue to do so.
Date published: 2023-04-20
Rated 4 out of 5 by from Good I like it it was easy to use and fast and helpful rename eztax
Date published: 2023-04-20
Rated 3 out of 5 by from TurboTax did not prompt me to enter SSA-1099 TurboTax did not prompt me to enter an SSA-1099 for 2021 even though I had one for the previous year. I now have to file an amendment to my 2021 tax return and will have penalty and interest to pay. While I "should have" noticed the lack of a data entry for the value, when TurboTax did its review before submitting it would have been useful for me if it had asked for that "little detail".
Date published: 2023-04-20
Rated 3 out of 5 by from Simple to use This is simple to use don't over think it. Mil1934
Date published: 2023-04-20
Rated 1 out of 5 by from Add on Fees, Bad interface, Unclear instructions Add on Fees, Bad interface, Unclear instructions. Will do anything in my power to never have to use this service again.
Date published: 2023-04-20
Rated 5 out of 5 by from turbotax is a Great way to file your own taxes I had to refile my taxes because of an error that I made due to an ID number- turboxtax alerted my email immediately. Thanks again for your help.
Date published: 2023-04-20
Rated 5 out of 5 by from Have rental property Turbo tax makes it easy Turbo tax makes it easier to enter rental property information and keep track of depreciation. Also being able to download from investment companies saves lots of time when entering 1099 info especially if you trade stock and options a lot during the year.
Date published: 2023-04-20
Rated 5 out of 5 by from So much easier than hand preparing! Easy to use and find additional info. I've used Turbotax for years.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the way to go! Was a very easy to understand the process. Forgot to complete one item, and I was notified immediately so I could amend.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is grade A I had a mess and I didn't know where to begin. Turbo tax got my taxes done for me in no time.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 707