TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from 2022 1040 Taxs Need more help on the phones wait time it way too long.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax 2022 It can be a bit confusing. There is a lot to have on hand before you start.
Date published: 2023-04-19
Rated 5 out of 5 by from Really Helpful I've been using TurboTax for several years now. Although doing taxes is not a fun experience, they walk you through different situations and have plenty of explanations.
Date published: 2023-04-19
Rated 3 out of 5 by from Got the job done for 4th year ,,,a few gliches 'did well with just program instructions, which are simple and clear screen froze several times requiring time to get started again tried to submit twice and succeeded with representative help ' two reps I spoke with were informed and confident; little waiting even with late filing I'll use it again!
Date published: 2023-04-19
Rated 5 out of 5 by from Easy as Pie It was much easier to follow and understand this year. I like the changes.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience In the crunch time Turbo tax helped me get it done.
Date published: 2023-04-19
Rated 4 out of 5 by from Accepted payment and e-filed. No Hassle. For time in three or four years that--after spending the hours in preparation--TT has actually accepted my credit card payment and e-filed for me. (That has meant that they--through techs--have processed things through for no charge, which is great, but not look getting things done timely.
Date published: 2023-04-19
Rated 5 out of 5 by from User Friendly Super easy and so user friendly. Most of all, very affordable! Thank you
Date published: 2023-04-19
Rated 4 out of 5 by from Easier than last year It was easier using the Turbo Tax online form this year than the version that required downloading Turbo Tax last year (2021 tax year). Great improvement!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Sweet! Fast, easy, excellent. I could not have done it without you!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 1040 Taxs Need more help on the phones wait time it way too long.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax 2022 It can be a bit confusing. There is a lot to have on hand before you start.
Date published: 2023-04-19
Rated 5 out of 5 by from Really Helpful I've been using TurboTax for several years now. Although doing taxes is not a fun experience, they walk you through different situations and have plenty of explanations.
Date published: 2023-04-19
Rated 3 out of 5 by from Got the job done for 4th year ,,,a few gliches 'did well with just program instructions, which are simple and clear screen froze several times requiring time to get started again tried to submit twice and succeeded with representative help ' two reps I spoke with were informed and confident; little waiting even with late filing I'll use it again!
Date published: 2023-04-19
Rated 5 out of 5 by from Easy as Pie It was much easier to follow and understand this year. I like the changes.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience In the crunch time Turbo tax helped me get it done.
Date published: 2023-04-19
Rated 4 out of 5 by from Accepted payment and e-filed. No Hassle. For time in three or four years that--after spending the hours in preparation--TT has actually accepted my credit card payment and e-filed for me. (That has meant that they--through techs--have processed things through for no charge, which is great, but not look getting things done timely.
Date published: 2023-04-19
Rated 5 out of 5 by from User Friendly Super easy and so user friendly. Most of all, very affordable! Thank you
Date published: 2023-04-19
Rated 4 out of 5 by from Easier than last year It was easier using the Turbo Tax online form this year than the version that required downloading Turbo Tax last year (2021 tax year). Great improvement!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Sweet! Fast, easy, excellent. I could not have done it without you!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 688