TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax is Pretty Good It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by from Sucks Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by from Two Errrors in Turbo Tax Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great I really think it's awesome that you previous year information is saved. It saves so much time.
Date published: 2023-04-19
Rated 5 out of 5 by from I recommend Turbo Tax to anyone!!!! I have been pleased using Turbo Tax in filing my income taxes every year. This is my 4th year using it. It’s very easy to understand! Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy It was Fast and Easy to fill out my Tax Return. Better than to be filling out papers and reading instructions that will take you at least 2 hours.
Date published: 2023-04-19
Rated 5 out of 5 by from Over 25 Years of Filing with TurboTax Simple, reliable. Over 25 Years of Filing with TurboTax... and it keeps getting easier each year. Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great and easy to use Easy to use, it gets better every year. When you don't understand just click on the question mark, and it will explain to you what the question means and gives you an example.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Easy to navigate and understand. Simple instructions and help aids are very useful
Date published: 2023-04-19
Rated 5 out of 5 by from None other! We have used Turbo every year! There is no other for us!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 669
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Pretty Good It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by from Sucks Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by from Two Errrors in Turbo Tax Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great I really think it's awesome that you previous year information is saved. It saves so much time.
Date published: 2023-04-19
Rated 5 out of 5 by from I recommend Turbo Tax to anyone!!!! I have been pleased using Turbo Tax in filing my income taxes every year. This is my 4th year using it. It’s very easy to understand! Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy It was Fast and Easy to fill out my Tax Return. Better than to be filling out papers and reading instructions that will take you at least 2 hours.
Date published: 2023-04-19
Rated 5 out of 5 by from Over 25 Years of Filing with TurboTax Simple, reliable. Over 25 Years of Filing with TurboTax... and it keeps getting easier each year. Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great and easy to use Easy to use, it gets better every year. When you don't understand just click on the question mark, and it will explain to you what the question means and gives you an example.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Easy to navigate and understand. Simple instructions and help aids are very useful
Date published: 2023-04-19
Rated 5 out of 5 by from None other! We have used Turbo every year! There is no other for us!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 669