TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Simple and fast This was a quick process to complete. It was very simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Accurate Turbotax is great finished everything in 1 hour on the last day.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is Amazing! TurboTax is easy to use and very user friendly. It walks you through each section step by step and you can click on the links to answer most questions you may have.
Date published: 2023-04-19
Rated 5 out of 5 by from Better Know What You are Doing TurboTax is a great product, I have used it for years. That said, when I have a wierd situation or need to ask a question, my only option is the community. Even when TT directs me to call Customer Support, they are not helpful - totally messed up my computer and still couldn't answer resolve my issue. Got so frustrated I hung up and and mailing my State filing via USPS. I had already paid Intuit to electronically file so I am out $25 and the hassle to restore my computer back to normal.
Date published: 2023-04-19
Rated 1 out of 5 by from professional charge less I do not like the action of paying for a service that is advertised for free and does not give economic options since visiting an accountant one pays approximately 200 dollars and the taxes are prepared by a professional
Date published: 2023-04-19
Rated 3 out of 5 by from Needs More Functionality I use Turbotax Business for a trust. I am disappointed that Turbotax Business doesn't have the capability to import documents from brokerages, banks, mutual fund companies, etc. Also, it should allow you to be able to combine data for various country categories on the Form 1116. As in Turbotax for individuals, you should be able to combine all your RIC and Various country data so you can get it on one Form 1116 for e-filing. For the high price charged for Turbotax Business, it's surprising that it has less functionality than Turbotax's Individual products.
Date published: 2023-04-19
Rated 5 out of 5 by from Super! Best filing year ever! Fast, efficient, and accurate. State preparation was a breeze.
Date published: 2023-04-19
Rated 5 out of 5 by from good for last minute filing cool beans easy to use will use it again. was super late filing cause in wisconsin we say hold my beer I got this
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax Rocks Process was super easy! Anyone could do this just have all your info and they’ll guide you the whole way.
Date published: 2023-04-19
Rated 1 out of 5 by from SLIMY TACTICS FOR MAX I was continuing to file my tax return, and never once checked MAX at any given point. They auto checked it on the final page, offered new review of receipt, and charged it. Of course no refunds, which is no surprise considering I used nothing of it and purchased it and tried to refund within 10 minutes. Won't be using again.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and fast This was a quick process to complete. It was very simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Accurate Turbotax is great finished everything in 1 hour on the last day.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is Amazing! TurboTax is easy to use and very user friendly. It walks you through each section step by step and you can click on the links to answer most questions you may have.
Date published: 2023-04-19
Rated 5 out of 5 by from Better Know What You are Doing TurboTax is a great product, I have used it for years. That said, when I have a wierd situation or need to ask a question, my only option is the community. Even when TT directs me to call Customer Support, they are not helpful - totally messed up my computer and still couldn't answer resolve my issue. Got so frustrated I hung up and and mailing my State filing via USPS. I had already paid Intuit to electronically file so I am out $25 and the hassle to restore my computer back to normal.
Date published: 2023-04-19
Rated 1 out of 5 by from professional charge less I do not like the action of paying for a service that is advertised for free and does not give economic options since visiting an accountant one pays approximately 200 dollars and the taxes are prepared by a professional
Date published: 2023-04-19
Rated 3 out of 5 by from Needs More Functionality I use Turbotax Business for a trust. I am disappointed that Turbotax Business doesn't have the capability to import documents from brokerages, banks, mutual fund companies, etc. Also, it should allow you to be able to combine data for various country categories on the Form 1116. As in Turbotax for individuals, you should be able to combine all your RIC and Various country data so you can get it on one Form 1116 for e-filing. For the high price charged for Turbotax Business, it's surprising that it has less functionality than Turbotax's Individual products.
Date published: 2023-04-19
Rated 5 out of 5 by from Super! Best filing year ever! Fast, efficient, and accurate. State preparation was a breeze.
Date published: 2023-04-19
Rated 5 out of 5 by from good for last minute filing cool beans easy to use will use it again. was super late filing cause in wisconsin we say hold my beer I got this
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax Rocks Process was super easy! Anyone could do this just have all your info and they’ll guide you the whole way.
Date published: 2023-04-19
Rated 1 out of 5 by from SLIMY TACTICS FOR MAX I was continuing to file my tax return, and never once checked MAX at any given point. They auto checked it on the final page, offered new review of receipt, and charged it. Of course no refunds, which is no surprise considering I used nothing of it and purchased it and tried to refund within 10 minutes. Won't be using again.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664