TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
cgstgo from
Excellent!
Excellent! Excellent!Excellent!Excellent!Excellent!Excellent!
Date published: 2023-04-19
Rated 5 out of 5 by
Digie Gold from
Complicated but completed
I am on the edge of getting a CPA however I still got thro it. It was not easy and took 6 hours but many people helped and the double checking part was the greatest feature.
Date published: 2023-04-19
Rated 5 out of 5 by
RDDrake from
Turbo tax was great
The system was easy to use and I will use it again next year
Date published: 2023-04-19
Rated 1 out of 5 by
Disgruntled customer22 from
Turbo Tax Sucks
I engaged with a live person. My issue was that my AGI was rejected 2x by the IRS. The person I spoke essentially shrugged his shoulders and said they couldn't determine whether it was a TT issue or an IRS issue and at 9 PM on the tax filing day suggested I mail my returns. Turbotax Sucks and I will never use them again or recommend them to anyone.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Excellent Interactive Website
I was pleased to see how inviting this website is. I usually get nervous when I look at tax papers but Turbo Tax's Website made working through the process visually pleasing. Would 10/10 recommend.
Date published: 2023-04-19
Rated 2 out of 5 by
jeciv from
Turbo Tax is a bit frustrating
You did not even populate my address. You do not populate information from previous years. It is frustrating and incomplete. And in regards to this survey, you are asking for my nickname and when I type it you are telling me it is too short! My nickname is 3 letters. Extremely frustrating.
Date published: 2023-04-19
Rated 4 out of 5 by
Pam M34 from
Turbo Tax 2022 Federal Experience
This is the first time I used the online tax preparation software in several years. I was surprised by the format change,,,more interactive and attractive than previous versions. It was easy to use and my work was saved with minimal effort.
Date published: 2023-04-19
Rated 5 out of 5 by
Romeo1960 from
Always a great experience w/ TurboTax
I have filed my taxes with TutboTax for many years. Always it is always a great experience. Easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by
proverb 356 from
turbo tax is a must have for tax preperation
it has always been precise and informative. a turbo tax user since 2007.
Date published: 2023-04-19
Rated 5 out of 5 by
SJB3b from
LOVE Turbo TAX
Still great after numerous years of using Turbo TAX
All TurboTax® Offerings Reviews - Page 657
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cgstgo from
Excellent!
Excellent! Excellent!Excellent!Excellent!Excellent!Excellent!
Date published: 2023-04-19
Rated 5 out of 5 by
Digie Gold from
Complicated but completed
I am on the edge of getting a CPA however I still got thro it. It was not easy and took 6 hours but many people helped and the double checking part was the greatest feature.
Date published: 2023-04-19
Rated 5 out of 5 by
RDDrake from
Turbo tax was great
The system was easy to use and I will use it again next year
Date published: 2023-04-19
Rated 1 out of 5 by
Disgruntled customer22 from
Turbo Tax Sucks
I engaged with a live person. My issue was that my AGI was rejected 2x by the IRS. The person I spoke essentially shrugged his shoulders and said they couldn't determine whether it was a TT issue or an IRS issue and at 9 PM on the tax filing day suggested I mail my returns. Turbotax Sucks and I will never use them again or recommend them to anyone.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Excellent Interactive Website
I was pleased to see how inviting this website is. I usually get nervous when I look at tax papers but Turbo Tax's Website made working through the process visually pleasing. Would 10/10 recommend.
Date published: 2023-04-19
Rated 2 out of 5 by
jeciv from
Turbo Tax is a bit frustrating
You did not even populate my address. You do not populate information from previous years. It is frustrating and incomplete. And in regards to this survey, you are asking for my nickname and when I type it you are telling me it is too short! My nickname is 3 letters. Extremely frustrating.
Date published: 2023-04-19
Rated 4 out of 5 by
Pam M34 from
Turbo Tax 2022 Federal Experience
This is the first time I used the online tax preparation software in several years. I was surprised by the format change,,,more interactive and attractive than previous versions. It was easy to use and my work was saved with minimal effort.
Date published: 2023-04-19
Rated 5 out of 5 by
Romeo1960 from
Always a great experience w/ TurboTax
I have filed my taxes with TutboTax for many years. Always it is always a great experience. Easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by
proverb 356 from
turbo tax is a must have for tax preperation
it has always been precise and informative. a turbo tax user since 2007.
Date published: 2023-04-19
Rated 5 out of 5 by
SJB3b from
LOVE Turbo TAX
Still great after numerous years of using Turbo TAX
All TurboTax® Offerings Reviews - Page 657
Date published: 2023-04-19