TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from been using it for years super easy and very fast to complete. lil pricey but worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and Thorough Turbo tax is an easy, through and quick way to get your taxes done with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax. GREAT..we have been using turbo tax for some time now love it!!
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and helpful as always The process is easy and helpful as always. Have used for over 20 years.
Date published: 2023-04-19
Rated 2 out of 5 by from easy enough but cost now, is far too much the lowest payment option for a simple return (not <$50k) is $217. if I would just do this in early Feb I could save the money, costs too much, I think this will end my relationship with TT
Date published: 2023-04-19
Rated 1 out of 5 by from Something is wrong with Self Employment Section The Self Employment section starts out with the previous year but gets deleted as I work through the process. I HAVE NO EXPENSES. Turbo Tax makes this a pain, and tells me I still need to review. After a few tries, the previous year of Self Employment is GONE even though I was paid from the same organizations with the same EINs. This makes me very unconfident to submit my returns and I cant understand why self employment from prior years is gone. I'm seriously considering another product. It should not be this problematic. During the view the 1099-NEC is shown in TWO DIFFERENT PLACES.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is AWESOME!! Money well worth spent! TurboTax is very trustworthy!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy Turbo Tax is user friendly. I've been using Turbo Tax for quite a few years now and it's become easier and easier to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has detailed explanations! Have been using Turbo Tax for some time now and it improves each year and is always up to date on new IRS changes.
Date published: 2023-04-19
Rated 1 out of 5 by from PAID FOR NOTHING The price goes up every year. My son wasn't charged to submit his taxes, but I was? why?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from been using it for years super easy and very fast to complete. lil pricey but worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and Thorough Turbo tax is an easy, through and quick way to get your taxes done with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax. GREAT..we have been using turbo tax for some time now love it!!
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and helpful as always The process is easy and helpful as always. Have used for over 20 years.
Date published: 2023-04-19
Rated 2 out of 5 by from easy enough but cost now, is far too much the lowest payment option for a simple return (not <$50k) is $217. if I would just do this in early Feb I could save the money, costs too much, I think this will end my relationship with TT
Date published: 2023-04-19
Rated 1 out of 5 by from Something is wrong with Self Employment Section The Self Employment section starts out with the previous year but gets deleted as I work through the process. I HAVE NO EXPENSES. Turbo Tax makes this a pain, and tells me I still need to review. After a few tries, the previous year of Self Employment is GONE even though I was paid from the same organizations with the same EINs. This makes me very unconfident to submit my returns and I cant understand why self employment from prior years is gone. I'm seriously considering another product. It should not be this problematic. During the view the 1099-NEC is shown in TWO DIFFERENT PLACES.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is AWESOME!! Money well worth spent! TurboTax is very trustworthy!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy Turbo Tax is user friendly. I've been using Turbo Tax for quite a few years now and it's become easier and easier to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has detailed explanations! Have been using Turbo Tax for some time now and it improves each year and is always up to date on new IRS changes.
Date published: 2023-04-19
Rated 1 out of 5 by from PAID FOR NOTHING The price goes up every year. My son wasn't charged to submit his taxes, but I was? why?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 652