TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Using Turbo Tax was easy and efficient for my simple tax returns. The check tools were great for making sure all entries were correct and I love the tax calculators to advise standard or itemized deduction options. There were a couple of glitches in the system for CA State Tax but nothing a workaround couldn't solve. Paying extra for a live expert may have been useful to solve my problem but I did think it was worth the expense.
Date published: 2021-02-23
Rated 5 out of 5 by from grest product! Have used it for years. always a great way to file taxes.
Date published: 2021-02-23
Rated 1 out of 5 by from paid 70$ and still had to go line by line I've used turbo tax in the past and it has worked fine, but this year there appeared to be a bug or something that kept showing errors in betterment purchase and sales where turbo tax would not allow less than $1.00 in wash sales even if that was on the form, so i had to go through 80 purchase and sales and blank out the correct information that was imported. For $70 where the advertised benefit is turbotax can import your forms, I would expect the import to work properly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax is easy to use! It walks you through everything step by step!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and Easy! Smooth and incredibly Easy! I highly recommend using Turbo Tax!
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is expensive It was always making me backup. No longer supports my Mac.
Date published: 2021-02-23
Rated 4 out of 5 by from quick and easy. TurboTax is quick and easy to use. It had all the right answers to my current tax situation. I will continue to use TurboTax in the future.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent Product I found the TurboTax step by step process to be clear and supported by reference documentation I could easily consult for information or clarification. I am a long term TurboTax customer and intend to remain as one.
Date published: 2021-02-23
Rated 4 out of 5 by from Would Recommend I recommend TurboTax for self filers. It was easy. Some things are very complicated and I used friends who do taxes to answer questions. Make sure to SAVE and PRINT your forms. Write down tax PINs and triple check EVERYTHING even if it auto populates the information for you.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax Does Not Work on Windows 10 version 20H2 I was unable to complete my CA state efile because the program would not take me to the online store to finish payment. When I called TurboTax Support, they would not help me because they said my email address does not match on file even though it's the same email address I have used to efile with TurboTax for the last 15 years. They actually hung up on me. Next year I will be looking for a different tax product that actually supports their product.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Using Turbo Tax was easy and efficient for my simple tax returns. The check tools were great for making sure all entries were correct and I love the tax calculators to advise standard or itemized deduction options. There were a couple of glitches in the system for CA State Tax but nothing a workaround couldn't solve. Paying extra for a live expert may have been useful to solve my problem but I did think it was worth the expense.
Date published: 2021-02-23
Rated 5 out of 5 by from grest product! Have used it for years. always a great way to file taxes.
Date published: 2021-02-23
Rated 1 out of 5 by from paid 70$ and still had to go line by line I've used turbo tax in the past and it has worked fine, but this year there appeared to be a bug or something that kept showing errors in betterment purchase and sales where turbo tax would not allow less than $1.00 in wash sales even if that was on the form, so i had to go through 80 purchase and sales and blank out the correct information that was imported. For $70 where the advertised benefit is turbotax can import your forms, I would expect the import to work properly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax is easy to use! It walks you through everything step by step!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and Easy! Smooth and incredibly Easy! I highly recommend using Turbo Tax!
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is expensive It was always making me backup. No longer supports my Mac.
Date published: 2021-02-23
Rated 4 out of 5 by from quick and easy. TurboTax is quick and easy to use. It had all the right answers to my current tax situation. I will continue to use TurboTax in the future.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent Product I found the TurboTax step by step process to be clear and supported by reference documentation I could easily consult for information or clarification. I am a long term TurboTax customer and intend to remain as one.
Date published: 2021-02-23
Rated 4 out of 5 by from Would Recommend I recommend TurboTax for self filers. It was easy. Some things are very complicated and I used friends who do taxes to answer questions. Make sure to SAVE and PRINT your forms. Write down tax PINs and triple check EVERYTHING even if it auto populates the information for you.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax Does Not Work on Windows 10 version 20H2 I was unable to complete my CA state efile because the program would not take me to the online store to finish payment. When I called TurboTax Support, they would not help me because they said my email address does not match on file even though it's the same email address I have used to efile with TurboTax for the last 15 years. They actually hung up on me. Next year I will be looking for a different tax product that actually supports their product.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 652