TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Convenient I did not engage with Turbo tax experts. Very convenient.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome turbo tax is becoming the go to tax service. all other services seem to let me down. the surprise fees at the end aren't nice, but expected.
Date published: 2021-03-03
Rated 5 out of 5 by from very easy was very fast and easy and it helped me get the biggest return
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is great this is my second year using this and is way better than using h&R they almost stell my money 3 years back the lady doing my taxes transfer my money to her account but I was able to get my money back
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax was great and very user friendly TurboTax was very user friendly and easy to understand. The only reason I am not giving it 5 stars is because of the $40 "processing fee". I think you should have a little more information to show that you can avoid paying $40 by just using a credit/debit card. I was about to pay the $40 but I thankfully did a google search before. Please make that a little more clear but other than that I love turbotax and will continue to use them!
Date published: 2021-03-03
Rated 4 out of 5 by from Much easier than expected! I feared this would either be very generic, and I wouldn't get a refund, or it would be so complicated that I'd wish I'd have gone to my sister's (expensive but thorough) accountant. Even just using the free version, I was able to claim office expenses and my donations. I am getting over a thousand dollars back! Thanks TurboTax!
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy Very easy just follow the steps. Wouldn't use any other tax service. And would recommend it to my friends
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! My experience with Turbo Tax was super handy. I would love to use ut again!
Date published: 2021-03-03
Rated 1 out of 5 by from more difficult to process taxes used for years this year was difficult thinking of not using again
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to Use Clear and understandable, very easy to work throught it
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Convenient I did not engage with Turbo tax experts. Very convenient.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome turbo tax is becoming the go to tax service. all other services seem to let me down. the surprise fees at the end aren't nice, but expected.
Date published: 2021-03-03
Rated 5 out of 5 by from very easy was very fast and easy and it helped me get the biggest return
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is great this is my second year using this and is way better than using h&R they almost stell my money 3 years back the lady doing my taxes transfer my money to her account but I was able to get my money back
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax was great and very user friendly TurboTax was very user friendly and easy to understand. The only reason I am not giving it 5 stars is because of the $40 "processing fee". I think you should have a little more information to show that you can avoid paying $40 by just using a credit/debit card. I was about to pay the $40 but I thankfully did a google search before. Please make that a little more clear but other than that I love turbotax and will continue to use them!
Date published: 2021-03-03
Rated 4 out of 5 by from Much easier than expected! I feared this would either be very generic, and I wouldn't get a refund, or it would be so complicated that I'd wish I'd have gone to my sister's (expensive but thorough) accountant. Even just using the free version, I was able to claim office expenses and my donations. I am getting over a thousand dollars back! Thanks TurboTax!
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy Very easy just follow the steps. Wouldn't use any other tax service. And would recommend it to my friends
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! My experience with Turbo Tax was super handy. I would love to use ut again!
Date published: 2021-03-03
Rated 1 out of 5 by from more difficult to process taxes used for years this year was difficult thinking of not using again
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to Use Clear and understandable, very easy to work throught it
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 627