TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Live Full Service
Rated 5 out of 5 by
Brian 22824 from
Worked Great
It was easy and fairly quick. I would recommend Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by
SJTrip from
Need better guidance. Include Trust in Premier.
Didn't show due or refund. Not complete information.
Date published: 2023-04-19
Rated 4 out of 5 by
LailaMae from
TurboTax is convenient and easy to use
I like how straightforward and easy it is to file through tutbotax
Date published: 2023-04-19
Rated 1 out of 5 by
Memenj from
Scam
Scam, don't use. scam you with the price at the end
Date published: 2023-04-19
Rated 3 out of 5 by
kim0205 from
TurboTax Is so expensive now
Just finished my son's taxes and OMG. I've used TurboTax for years and it just keeps getting more expensive. It started out free for my son, then went to $29, then jumped to TurboMax for $59. They lead you to think throughout the process that it's one standard fee but when you go to check out it's all separate. By the time I checked out it was $59 for federal, $59 for state, $59 for Max, and now a $39 processing fee to use your refund to pay for fees. The taxes are for my 19-year-old son who is in college. No reason whatsoever that it should cost $216 to process simple returns. I have used TurboTax for the past 9 years but will not be back next year.
Date published: 2023-04-19
Rated 3 out of 5 by
Meryyy from
TurboTax is good
It was good overall. Takes some time but it’s helpful
Date published: 2023-04-19
Rated 5 out of 5 by
1743 from
TurboTax makes filing easier and faster for sure.
I have been using TurboTax for several years now and appreciate the efficient process.
Date published: 2023-04-19
Rated 1 out of 5 by
Stas T from
Garbage program
Extremely frustrated. Had to fill out Form 1310, which I did last year. This time it checked some boxes that could not be unchecked so I have been forced to file with paper vs. eFile.
Date published: 2023-04-19
Rated 5 out of 5 by
billybob9999 from
Turbo tax is easy and awesome to use.
I had to chat for a document issue and was helped by an agent who took care of my needs. Great friendly customer care service.
Date published: 2023-04-19
Rated 4 out of 5 by
Tylerrogiers from
Turbo Tax is great!
Could have been better if we didn't get messed around by Credit Karma.
All TurboTax® Offerings Reviews - Page 624
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brian 22824 from
Worked Great
It was easy and fairly quick. I would recommend Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by
SJTrip from
Need better guidance. Include Trust in Premier.
Didn't show due or refund. Not complete information.
Date published: 2023-04-19
Rated 4 out of 5 by
LailaMae from
TurboTax is convenient and easy to use
I like how straightforward and easy it is to file through tutbotax
Date published: 2023-04-19
Rated 1 out of 5 by
Memenj from
Scam
Scam, don't use. scam you with the price at the end
Date published: 2023-04-19
Rated 3 out of 5 by
kim0205 from
TurboTax Is so expensive now
Just finished my son's taxes and OMG. I've used TurboTax for years and it just keeps getting more expensive. It started out free for my son, then went to $29, then jumped to TurboMax for $59. They lead you to think throughout the process that it's one standard fee but when you go to check out it's all separate. By the time I checked out it was $59 for federal, $59 for state, $59 for Max, and now a $39 processing fee to use your refund to pay for fees. The taxes are for my 19-year-old son who is in college. No reason whatsoever that it should cost $216 to process simple returns. I have used TurboTax for the past 9 years but will not be back next year.
Date published: 2023-04-19
Rated 3 out of 5 by
Meryyy from
TurboTax is good
It was good overall. Takes some time but it’s helpful
Date published: 2023-04-19
Rated 5 out of 5 by
1743 from
TurboTax makes filing easier and faster for sure.
I have been using TurboTax for several years now and appreciate the efficient process.
Date published: 2023-04-19
Rated 1 out of 5 by
Stas T from
Garbage program
Extremely frustrated. Had to fill out Form 1310, which I did last year. This time it checked some boxes that could not be unchecked so I have been forced to file with paper vs. eFile.
Date published: 2023-04-19
Rated 5 out of 5 by
billybob9999 from
Turbo tax is easy and awesome to use.
I had to chat for a document issue and was helped by an agent who took care of my needs. Great friendly customer care service.
Date published: 2023-04-19
Rated 4 out of 5 by
Tylerrogiers from
Turbo Tax is great!
Could have been better if we didn't get messed around by Credit Karma.
All TurboTax® Offerings Reviews - Page 624
Date published: 2023-04-19