TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
mydogisonthefloor from
Efficient and Understandable
It was great! For being free, it gets the job done. It tries to sell the user on upgrading, but its business and that's how they make money. Filing for returns was well worth the 30 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by
taxtime1234vcgf from
turbo tax is easy
military friendly, computer friendly, asked all the right questions
Date published: 2021-03-03
Rated 5 out of 5 by
TW88 from
Taxes made simple!
Very easy and self paced - I had to come back to it a couple different times and it was right where I left it.
Date published: 2021-03-03
Rated 4 out of 5 by
Surya28 from
The live chat representative Kimberly was awesome
Using Turbo tax was convenient. The live chat and call experts were very helpful. The expert connected, Dennis thought was not helpful at all! Infact I got disconnected with the expert. And eventually did the taxes with the live call representative. So very helpful she was!
Date published: 2021-03-03
Rated 5 out of 5 by
Danny3535 from
Turbo Tax is great!
This was my first time using the business version (I've use the personal version for years) It was invaluable in helping me as a first-time business filer. Great Job, TurboTax!
Date published: 2021-03-03
Rated 1 out of 5 by
Morris112345 from
Lousy
The verification at the end was impossible to negotiate for a person not good on a computer. I had so much trouble I had to call for help that did not help. I ended up having to call my daughter to go on her computer to finish my taxes. I think I will use H&R Block next year.
Date published: 2021-03-03
Rated 5 out of 5 by
King Josh from
Turbotax helped me from start to finish! Thanks
Turbotax made it easy, all I had to do was answer questions about myself. They were patient, and took me step by step. Yes, I definitely recommend them to others
Date published: 2021-03-03
Rated 5 out of 5 by
EricKeith from
Awesome and simple
Got through it quickly and accurately! Nicely put together
Date published: 2021-03-03
Rated 5 out of 5 by
jc and the boys from
TURBO TAX IS THE BEST
VERY INFORMATIVE AND FAST. MAX REFUND available have used turbo tax for years.
Date published: 2021-03-03
Rated 5 out of 5 by
BlueBride from
Decades of Trust
Turbotax has earned my trust through decades of use because their software is easy to use and intuitive. This a full service experience that makes the time I spend filing taxes each year a breeze.
All TurboTax® Offerings Reviews - Page 620
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
mydogisonthefloor from
Efficient and Understandable
It was great! For being free, it gets the job done. It tries to sell the user on upgrading, but its business and that's how they make money. Filing for returns was well worth the 30 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by
taxtime1234vcgf from
turbo tax is easy
military friendly, computer friendly, asked all the right questions
Date published: 2021-03-03
Rated 5 out of 5 by
TW88 from
Taxes made simple!
Very easy and self paced - I had to come back to it a couple different times and it was right where I left it.
Date published: 2021-03-03
Rated 4 out of 5 by
Surya28 from
The live chat representative Kimberly was awesome
Using Turbo tax was convenient. The live chat and call experts were very helpful. The expert connected, Dennis thought was not helpful at all! Infact I got disconnected with the expert. And eventually did the taxes with the live call representative. So very helpful she was!
Date published: 2021-03-03
Rated 5 out of 5 by
Danny3535 from
Turbo Tax is great!
This was my first time using the business version (I've use the personal version for years) It was invaluable in helping me as a first-time business filer. Great Job, TurboTax!
Date published: 2021-03-03
Rated 1 out of 5 by
Morris112345 from
Lousy
The verification at the end was impossible to negotiate for a person not good on a computer. I had so much trouble I had to call for help that did not help. I ended up having to call my daughter to go on her computer to finish my taxes. I think I will use H&R Block next year.
Date published: 2021-03-03
Rated 5 out of 5 by
King Josh from
Turbotax helped me from start to finish! Thanks
Turbotax made it easy, all I had to do was answer questions about myself. They were patient, and took me step by step. Yes, I definitely recommend them to others
Date published: 2021-03-03
Rated 5 out of 5 by
EricKeith from
Awesome and simple
Got through it quickly and accurately! Nicely put together
Date published: 2021-03-03
Rated 5 out of 5 by
jc and the boys from
TURBO TAX IS THE BEST
VERY INFORMATIVE AND FAST. MAX REFUND available have used turbo tax for years.
Date published: 2021-03-03
Rated 5 out of 5 by
BlueBride from
Decades of Trust
Turbotax has earned my trust through decades of use because their software is easy to use and intuitive. This a full service experience that makes the time I spend filing taxes each year a breeze.
All TurboTax® Offerings Reviews - Page 620
Date published: 2021-03-03