TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
briebrie1986 from
always use turbo tax
i always use turbo tax. its the easiest way and makes it simple for someone like me.
Date published: 2021-03-03
Rated 5 out of 5 by
Anne26 from
Great experience
Doing this for the first time after my husband’s passing and it was easier than I thought it would be. I’m happy my sister recommended me to use TurboTax.
Date published: 2021-03-03
Rated 4 out of 5 by
Jenlovesalexis from
Fantastic
I really liked the help I was given with a live agent and I liked how the agent was very patient being it was done late in the evening.
Date published: 2021-03-03
Rated 5 out of 5 by
April08082020 from
Review 2020
This was very fast an easy since I only had 2 things to enter. I really hope this is processed. The IRS still hasnt processed my 2019 but hopefully turbo tax will protect me that way.
Date published: 2021-03-03
Rated 4 out of 5 by
Emobarb from
Felt like I didnt know what a package covers
Like when you set up an appointment that it states it included "uh included in what?" Felt a bit unclear as to what you will have to pay for later I guess I had a MAX package but when I took it off it was the same amount so I was just paying for something I didnt use or need. I don't own a home I dont a car so why? Would also live if there was a run down while talking live on appointment with tax adviser.
Date published: 2021-03-03
Rated 5 out of 5 by
Nai Lou Curry from
Turbo Tax is trustworthy
Ever since I was a little girl, my dad has always done is taxes with turbo tax, and not that i am an adult with my own business, it was only right to use turbo tax. I knew it would be easy and they would be in my best interest. I was nervous about filing for my business for the first time so i sent my information to the live tax expert. They reviewed it and made some suggestions, that helped me get a little more on my return. I honestly thought we werent going to get anything back. I seriously wouldnt know what to do without turbo tax.
Date published: 2021-03-03
Rated 3 out of 5 by
J455 from
Complicated and undersupported.
Input for both Federal and State need to be explained and linked. State for 203 , for some reason, stopped the submittal process 3 or 4 times befor corrected. Too many steps to "file". This review form is an example of poorly written survey technique. Should auto-populate, for example.
Date published: 2021-03-03
Rated 5 out of 5 by
AnnaM2021 from
Always helpful
Taxes often intimidate me and I always wonder if I should just give in and get an accountant. But every year I feel good filing with TurboTax, this year I upgraded a little and the $160 I paid to file and keep me extra safe felt worth it! :)
Date published: 2021-03-03
Rated 5 out of 5 by
Gabzee from
Quick and excellent
Tax preparers were helpful and efficient. Was a very smooth experience.
Date published: 2021-03-03
Rated 5 out of 5 by
JENNI96 from
EASY TO FILE ALONE
THIS IS MY FIRST TIME FILING MY TAXES ALONE AND TURBOTAX MADE IT VERY EASY FOR ME TO FILE AND DO IT CORRECTLY. FROM QUESTION MARKS THAT ALLOWED ME TO UNDERSTAND WHY CERTAIN QUESTIONS WERE ASKED TO LOCATING THING ON MY W-2.
All TurboTax® Offerings Reviews - Page 597
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
briebrie1986 from
always use turbo tax
i always use turbo tax. its the easiest way and makes it simple for someone like me.
Date published: 2021-03-03
Rated 5 out of 5 by
Anne26 from
Great experience
Doing this for the first time after my husband’s passing and it was easier than I thought it would be. I’m happy my sister recommended me to use TurboTax.
Date published: 2021-03-03
Rated 4 out of 5 by
Jenlovesalexis from
Fantastic
I really liked the help I was given with a live agent and I liked how the agent was very patient being it was done late in the evening.
Date published: 2021-03-03
Rated 5 out of 5 by
April08082020 from
Review 2020
This was very fast an easy since I only had 2 things to enter. I really hope this is processed. The IRS still hasnt processed my 2019 but hopefully turbo tax will protect me that way.
Date published: 2021-03-03
Rated 4 out of 5 by
Emobarb from
Felt like I didnt know what a package covers
Like when you set up an appointment that it states it included "uh included in what?" Felt a bit unclear as to what you will have to pay for later I guess I had a MAX package but when I took it off it was the same amount so I was just paying for something I didnt use or need. I don't own a home I dont a car so why? Would also live if there was a run down while talking live on appointment with tax adviser.
Date published: 2021-03-03
Rated 5 out of 5 by
Nai Lou Curry from
Turbo Tax is trustworthy
Ever since I was a little girl, my dad has always done is taxes with turbo tax, and not that i am an adult with my own business, it was only right to use turbo tax. I knew it would be easy and they would be in my best interest. I was nervous about filing for my business for the first time so i sent my information to the live tax expert. They reviewed it and made some suggestions, that helped me get a little more on my return. I honestly thought we werent going to get anything back. I seriously wouldnt know what to do without turbo tax.
Date published: 2021-03-03
Rated 3 out of 5 by
J455 from
Complicated and undersupported.
Input for both Federal and State need to be explained and linked. State for 203 , for some reason, stopped the submittal process 3 or 4 times befor corrected. Too many steps to "file". This review form is an example of poorly written survey technique. Should auto-populate, for example.
Date published: 2021-03-03
Rated 5 out of 5 by
AnnaM2021 from
Always helpful
Taxes often intimidate me and I always wonder if I should just give in and get an accountant. But every year I feel good filing with TurboTax, this year I upgraded a little and the $160 I paid to file and keep me extra safe felt worth it! :)
Date published: 2021-03-03
Rated 5 out of 5 by
Gabzee from
Quick and excellent
Tax preparers were helpful and efficient. Was a very smooth experience.
Date published: 2021-03-03
Rated 5 out of 5 by
JENNI96 from
EASY TO FILE ALONE
THIS IS MY FIRST TIME FILING MY TAXES ALONE AND TURBOTAX MADE IT VERY EASY FOR ME TO FILE AND DO IT CORRECTLY. FROM QUESTION MARKS THAT ALLOWED ME TO UNDERSTAND WHY CERTAIN QUESTIONS WERE ASKED TO LOCATING THING ON MY W-2.
All TurboTax® Offerings Reviews - Page 597
Date published: 2021-03-03