TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from All went well except for one issue I put in a comment earlier. Will reiterate . I couldn't find where to enter income from cryptocurrencies earned from rewards. Your software only asked for currencies bought and sold. Income received from rewards were not bought. There could have been some that were sold, but in my case they weren't. There isn't a cost basis on rewards, only earned income. Then there is additional income if the rewards are sold or traded.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax is good but ... Turbo Tax needs to understand the difference between farming entities: Form F (Profit and Loss From Farming) and Form 4835 (Farm Rental Income and Expenses). Also, 1099-Gs and 1099-MISCs get accounted for in multiple areas of the return causing an overstatement of taxable income.
Date published: 2023-04-25
Rated 4 out of 5 by from My review It’s OK for the price. It saved me some time. I don’t think it makes sense to charge people to file in a state they lived but earned zero income in.
Date published: 2023-04-25
Rated 5 out of 5 by from Fast and Easy Filing Turbo Tax has been my choice of filing services for several years. Their service is so easy to use, is quick and efficient, and I trust the service to guide me through my returns without errors. Highly recommend!
Date published: 2023-04-25
Rated 5 out of 5 by from Rescued By TurboTax We were very unfortunate to have missed the dead-line to submit our IRA contributions. Therefore, I needed to amend my return (Creating a huge loss for us). The fact I could so simply correct and submit the 1040-X, all with Turbo Tax's help within 10 minutes (ALL printed, paid back, submitted, DONE) was FANTASTIC! This made for a very BAD day, go so much easier!
Date published: 2023-04-25
Rated 5 out of 5 by from Best tax service ever! Great! I used to file with H&R Block and wished I tried Turbo Tax sooner, love it!!!
Date published: 2023-04-25
Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from All went well except for one issue I put in a comment earlier. Will reiterate . I couldn't find where to enter income from cryptocurrencies earned from rewards. Your software only asked for currencies bought and sold. Income received from rewards were not bought. There could have been some that were sold, but in my case they weren't. There isn't a cost basis on rewards, only earned income. Then there is additional income if the rewards are sold or traded.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax is good but ... Turbo Tax needs to understand the difference between farming entities: Form F (Profit and Loss From Farming) and Form 4835 (Farm Rental Income and Expenses). Also, 1099-Gs and 1099-MISCs get accounted for in multiple areas of the return causing an overstatement of taxable income.
Date published: 2023-04-25
Rated 4 out of 5 by from My review It’s OK for the price. It saved me some time. I don’t think it makes sense to charge people to file in a state they lived but earned zero income in.
Date published: 2023-04-25
Rated 5 out of 5 by from Fast and Easy Filing Turbo Tax has been my choice of filing services for several years. Their service is so easy to use, is quick and efficient, and I trust the service to guide me through my returns without errors. Highly recommend!
Date published: 2023-04-25
Rated 5 out of 5 by from Rescued By TurboTax We were very unfortunate to have missed the dead-line to submit our IRA contributions. Therefore, I needed to amend my return (Creating a huge loss for us). The fact I could so simply correct and submit the 1040-X, all with Turbo Tax's help within 10 minutes (ALL printed, paid back, submitted, DONE) was FANTASTIC! This made for a very BAD day, go so much easier!
Date published: 2023-04-25
Rated 5 out of 5 by from Best tax service ever! Great! I used to file with H&R Block and wished I tried Turbo Tax sooner, love it!!!
Date published: 2023-04-25
Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 582