TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Thanks for turbo’s help. It was worth the cost. I was afraid to start but turbo tax help was easy to understand. I was surprised when I was finished. I like the way they would tell you to go back and check your work.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes Made Simple! I love how TurboTax walks me through every process step by detailed step. Been using them for 3 years and will probably continue to use them due to the convenience to be able to file quickly and from anywhere in the world.
Date published: 2021-02-27
Rated 2 out of 5 by from Do not recommend The program shut down several times while I was trying to complete my taxes. Going back to make any changes is a pain. You have to go back through every question. It's not easy to just go fix one thing. The help feature is a joke. I kept getting an error to go back an fix something with no real explanation of how to do that or even what was wrong.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy to complete! I have been using turbo tax for 5 years now and it keeps getting easier. Well done and Thank you to the moon and back! See you in 2022
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax is easy and have experts on hand to help
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax the best Very Easy, Accommodating, convenient, and Fast will definitely use in future
Date published: 2021-02-27
Rated 5 out of 5 by from THE Best! Makes filing taxes so much easier. Thank you so much!
Date published: 2021-02-27
Rated 3 out of 5 by from Bugs I liked it when I could go back and edit manually the parts that were not filled in correctly. I tried finding out how to do this in the ? menu, but I wasn't able to find out.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Job Turbo Tax this was a great experience and very easy to do thank you turbo tax you are great
Date published: 2021-02-27
Rated 5 out of 5 by from 6 years and more to come Have used TT for 6 years now and barring an unforeseen or my death I will continue to use it. The products are easily understood and even in a rare situation that something isnt clear to me the help center has answered any question or misunderstood portions of my return info. AWESOME thank you TT
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 545
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thanks for turbo’s help. It was worth the cost. I was afraid to start but turbo tax help was easy to understand. I was surprised when I was finished. I like the way they would tell you to go back and check your work.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes Made Simple! I love how TurboTax walks me through every process step by detailed step. Been using them for 3 years and will probably continue to use them due to the convenience to be able to file quickly and from anywhere in the world.
Date published: 2021-02-27
Rated 2 out of 5 by from Do not recommend The program shut down several times while I was trying to complete my taxes. Going back to make any changes is a pain. You have to go back through every question. It's not easy to just go fix one thing. The help feature is a joke. I kept getting an error to go back an fix something with no real explanation of how to do that or even what was wrong.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy to complete! I have been using turbo tax for 5 years now and it keeps getting easier. Well done and Thank you to the moon and back! See you in 2022
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax is easy and have experts on hand to help
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax the best Very Easy, Accommodating, convenient, and Fast will definitely use in future
Date published: 2021-02-27
Rated 5 out of 5 by from THE Best! Makes filing taxes so much easier. Thank you so much!
Date published: 2021-02-27
Rated 3 out of 5 by from Bugs I liked it when I could go back and edit manually the parts that were not filled in correctly. I tried finding out how to do this in the ? menu, but I wasn't able to find out.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Job Turbo Tax this was a great experience and very easy to do thank you turbo tax you are great
Date published: 2021-02-27
Rated 5 out of 5 by from 6 years and more to come Have used TT for 6 years now and barring an unforeseen or my death I will continue to use it. The products are easily understood and even in a rare situation that something isnt clear to me the help center has answered any question or misunderstood portions of my return info. AWESOME thank you TT
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 545