TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
dickens2023 from
AS good as always
As good as always. As good as always. As good as always. As good as always. As good as always. ... hope this is 32 characters - won't review again if you require a certain # of characters. Silly, I was going to give you a five-star review. Now it's 4-star because you request a certain # of characters. Again, silly.
Date published: 2023-04-19
Rated 4 out of 5 by
Cookie1975 from
Turbo Tax
Great experience. The system is easy to use and to get help when needed.
Date published: 2023-04-19
Rated 1 out of 5 by
Gator78901 from
Not happy
When I started using TurboTax years in years ago, it was free. Now I have to pay almost half of my refund just to get my taxes done. This is the last year I will use y'all. Next year I'm going back to doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Friedarose from
Great
It was easy and very self explanatory. I was not looking forward to it
Date published: 2023-04-19
Rated 5 out of 5 by
Prefix from
Turbotax
I love using turbotax every year. It is a simple cost effective way to file tax. TT always ensure I get maximum refund.
Date published: 2023-04-19
Rated 5 out of 5 by
Annie Red Good from
thank you to the persons who assisted online
I had two agents that assisted me online, I could see them virtually, The second agent was so helpful and I would use it again, I was stomped and he helped me resolve my issue, The first agent held online to make sure I was connected, Awesome
Date published: 2023-04-19
Rated 5 out of 5 by
Jessica from Texas from
Love it and Always Easy every Year!!!
I enjoy doing Taxes on TurboTax every year and feel safe doing it on here.
Date published: 2023-04-19
Rated 2 out of 5 by
Barkus38 from
Stuck in a loop
I got to the end of my return and got stuck in a fix my return loop that I couldn't get out of even after I kept fixing it and it would keep making me do it over and over!
Date published: 2023-04-19
Rated 5 out of 5 by
808vic from
TurboTax is the best!
There is no online Tax prep program like TurboTax. They make it so easy to navigate and give solutions to any questions or errors that might occur. Keep up the goodwork TurboTax Team, thank you for making it simple, fast and efficient for Americans to file their Taxes online.
Date published: 2023-04-19
Rated 5 out of 5 by
KrissyBasenji from
Easy to use
Easy to use system for filing of your taxes. 3 yrs using TurboTax
All TurboTax® Offerings Reviews - Page 545
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
dickens2023 from
AS good as always
As good as always. As good as always. As good as always. As good as always. As good as always. ... hope this is 32 characters - won't review again if you require a certain # of characters. Silly, I was going to give you a five-star review. Now it's 4-star because you request a certain # of characters. Again, silly.
Date published: 2023-04-19
Rated 4 out of 5 by
Cookie1975 from
Turbo Tax
Great experience. The system is easy to use and to get help when needed.
Date published: 2023-04-19
Rated 1 out of 5 by
Gator78901 from
Not happy
When I started using TurboTax years in years ago, it was free. Now I have to pay almost half of my refund just to get my taxes done. This is the last year I will use y'all. Next year I'm going back to doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Friedarose from
Great
It was easy and very self explanatory. I was not looking forward to it
Date published: 2023-04-19
Rated 5 out of 5 by
Prefix from
Turbotax
I love using turbotax every year. It is a simple cost effective way to file tax. TT always ensure I get maximum refund.
Date published: 2023-04-19
Rated 5 out of 5 by
Annie Red Good from
thank you to the persons who assisted online
I had two agents that assisted me online, I could see them virtually, The second agent was so helpful and I would use it again, I was stomped and he helped me resolve my issue, The first agent held online to make sure I was connected, Awesome
Date published: 2023-04-19
Rated 5 out of 5 by
Jessica from Texas from
Love it and Always Easy every Year!!!
I enjoy doing Taxes on TurboTax every year and feel safe doing it on here.
Date published: 2023-04-19
Rated 2 out of 5 by
Barkus38 from
Stuck in a loop
I got to the end of my return and got stuck in a fix my return loop that I couldn't get out of even after I kept fixing it and it would keep making me do it over and over!
Date published: 2023-04-19
Rated 5 out of 5 by
808vic from
TurboTax is the best!
There is no online Tax prep program like TurboTax. They make it so easy to navigate and give solutions to any questions or errors that might occur. Keep up the goodwork TurboTax Team, thank you for making it simple, fast and efficient for Americans to file their Taxes online.
Date published: 2023-04-19
Rated 5 out of 5 by
KrissyBasenji from
Easy to use
Easy to use system for filing of your taxes. 3 yrs using TurboTax
All TurboTax® Offerings Reviews - Page 545
Date published: 2023-04-19