TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Rhonda B from
Turbo Tax Farewell
Turbo Tax is very easy to use with helpful information, I have been a customer for ten years. However, I am afraid this will be my last year with Turbo Tax. The cost has gotten way to high to justify continuing. I had to upgrade for my stock info only. And the additional 2.94% to use my credit card just made it worse.
Date published: 2023-04-19
Rated 5 out of 5 by
Joel25558 from
Good and simple to use
The employee was pretty straight forward and definitely experienced. New all the questions and quick to answer them. Appreciate his help which he was able to point out why somethings were the way they were.
Date published: 2023-04-19
Rated 4 out of 5 by
Qudrcps from
Only thing missing is a way to enter a Balance Due
Generally gets the job done. Only thing missing is a way to enter an IRS Direct Pay for Balance Due. Entered as an Extension Payment.
Date published: 2023-04-19
Rated 1 out of 5 by
I wanna void signatures from
It tricked me into agreeing to something
Tricked me into agreeing into something I didn’t understand and now i cannot find a way to withdraw my signature
Date published: 2023-04-19
Rated 5 out of 5 by
iiiiiiiiiiiiiiii from
tax
good job but take too long, will probably use it again.
Date published: 2023-04-19
Rated 5 out of 5 by
hanusia from
super
super perfect nice easy ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-19
Rated 2 out of 5 by
JSword from
tax time
just dont feel confident that im getting the best results for the very expensive cost!!! just like everything the cost is to high. it would be nice to use some of it toward my actual taxes. might at looking at using someone local or a different service next time. i hate tax time.
Date published: 2023-04-19
Rated 5 out of 5 by
Perzival from
Mighty Fine
It was fairly smooth, comprehensive and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by
DMS2023 from
Tubo is awesome
Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by
Hannibal Bread from
Easy to Use Online Tools
I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
All TurboTax® Offerings Reviews - Page 538
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rhonda B from
Turbo Tax Farewell
Turbo Tax is very easy to use with helpful information, I have been a customer for ten years. However, I am afraid this will be my last year with Turbo Tax. The cost has gotten way to high to justify continuing. I had to upgrade for my stock info only. And the additional 2.94% to use my credit card just made it worse.
Date published: 2023-04-19
Rated 5 out of 5 by
Joel25558 from
Good and simple to use
The employee was pretty straight forward and definitely experienced. New all the questions and quick to answer them. Appreciate his help which he was able to point out why somethings were the way they were.
Date published: 2023-04-19
Rated 4 out of 5 by
Qudrcps from
Only thing missing is a way to enter a Balance Due
Generally gets the job done. Only thing missing is a way to enter an IRS Direct Pay for Balance Due. Entered as an Extension Payment.
Date published: 2023-04-19
Rated 1 out of 5 by
I wanna void signatures from
It tricked me into agreeing to something
Tricked me into agreeing into something I didn’t understand and now i cannot find a way to withdraw my signature
Date published: 2023-04-19
Rated 5 out of 5 by
iiiiiiiiiiiiiiii from
tax
good job but take too long, will probably use it again.
Date published: 2023-04-19
Rated 5 out of 5 by
hanusia from
super
super perfect nice easy ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-19
Rated 2 out of 5 by
JSword from
tax time
just dont feel confident that im getting the best results for the very expensive cost!!! just like everything the cost is to high. it would be nice to use some of it toward my actual taxes. might at looking at using someone local or a different service next time. i hate tax time.
Date published: 2023-04-19
Rated 5 out of 5 by
Perzival from
Mighty Fine
It was fairly smooth, comprehensive and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by
DMS2023 from
Tubo is awesome
Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by
Hannibal Bread from
Easy to Use Online Tools
I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
All TurboTax® Offerings Reviews - Page 538
Date published: 2023-04-19