TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax Farewell Turbo Tax is very easy to use with helpful information, I have been a customer for ten years. However, I am afraid this will be my last year with Turbo Tax. The cost has gotten way to high to justify continuing. I had to upgrade for my stock info only. And the additional 2.94% to use my credit card just made it worse.
Date published: 2023-04-19
Rated 5 out of 5 by from Good and simple to use The employee was pretty straight forward and definitely experienced. New all the questions and quick to answer them. Appreciate his help which he was able to point out why somethings were the way they were.
Date published: 2023-04-19
Rated 4 out of 5 by from Only thing missing is a way to enter a Balance Due Generally gets the job done. Only thing missing is a way to enter an IRS Direct Pay for Balance Due. Entered as an Extension Payment.
Date published: 2023-04-19
Rated 1 out of 5 by from It tricked me into agreeing to something Tricked me into agreeing into something I didn’t understand and now i cannot find a way to withdraw my signature
Date published: 2023-04-19
Rated 5 out of 5 by from tax good job but take too long, will probably use it again.
Date published: 2023-04-19
Rated 5 out of 5 by from super super perfect nice easy ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-19
Rated 2 out of 5 by from tax time just dont feel confident that im getting the best results for the very expensive cost!!! just like everything the cost is to high. it would be nice to use some of it toward my actual taxes. might at looking at using someone local or a different service next time. i hate tax time.
Date published: 2023-04-19
Rated 5 out of 5 by from Mighty Fine It was fairly smooth, comprehensive and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by from Tubo is awesome Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Online Tools I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Farewell Turbo Tax is very easy to use with helpful information, I have been a customer for ten years. However, I am afraid this will be my last year with Turbo Tax. The cost has gotten way to high to justify continuing. I had to upgrade for my stock info only. And the additional 2.94% to use my credit card just made it worse.
Date published: 2023-04-19
Rated 5 out of 5 by from Good and simple to use The employee was pretty straight forward and definitely experienced. New all the questions and quick to answer them. Appreciate his help which he was able to point out why somethings were the way they were.
Date published: 2023-04-19
Rated 4 out of 5 by from Only thing missing is a way to enter a Balance Due Generally gets the job done. Only thing missing is a way to enter an IRS Direct Pay for Balance Due. Entered as an Extension Payment.
Date published: 2023-04-19
Rated 1 out of 5 by from It tricked me into agreeing to something Tricked me into agreeing into something I didn’t understand and now i cannot find a way to withdraw my signature
Date published: 2023-04-19
Rated 5 out of 5 by from tax good job but take too long, will probably use it again.
Date published: 2023-04-19
Rated 5 out of 5 by from super super perfect nice easy ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-19
Rated 2 out of 5 by from tax time just dont feel confident that im getting the best results for the very expensive cost!!! just like everything the cost is to high. it would be nice to use some of it toward my actual taxes. might at looking at using someone local or a different service next time. i hate tax time.
Date published: 2023-04-19
Rated 5 out of 5 by from Mighty Fine It was fairly smooth, comprehensive and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by from Tubo is awesome Keeps you moving forward, with very good explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Online Tools I tried to do my taxes using the CD but my computer out-of-date. This is the first time I used TurboTax online and it was just as easy as using the CD. I was confident my taxes and filing were done properly.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 538