TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax is awesome I just want to be able to talk to a person so i can fix me return instead of asking the community
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax Turbo tax alerted me to an error and help to correct rejected tax filings
Date published: 2023-05-06
Rated 5 out of 5 by from Good product I have been using it for over ten years and it is a great product. Easy to use. I recommend you try it. You will love it.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax just keeps getting better. Love it! I've been using turbo tax now for over 10 years and it just keeps getting better. The ease of use is unparalleled. Love it!
Date published: 2023-05-06
Rated 3 out of 5 by from tax return 2023 I was under the impression that my taxes were complete and submitted on April 15. I found out on May 6 that my taxes weren't submitted!! I was really upset! Turbotax didn't contact me about this, I was trying to beat the April 18 deadline! They say you have a tax expert who checks your taxes, it didn't happen to me...and it costs $242 to send! I have used Turbotax for years and this is the first year that I am dissatisfied. As much as they charge, there should be someone who writes a quick text/email saying that your taxes have not been submitted.
Date published: 2023-05-06
Rated 5 out of 5 by from Great layout I am an experienced CPA and I really like the layout and functionality of Turbo Tax
Date published: 2023-05-06
Rated 2 out of 5 by from 2023 Review Show me the cost UP FRONT! Offer animations as an option and ask about additional services once
Date published: 2023-05-06
Rated 4 out of 5 by from Easy to use TurboTax is such an easy to use software. I really appreciated the support provided to me afterwards which assisted in me filing my returns.
Date published: 2023-05-06
Rated 5 out of 5 by from Makes filing your taxes simple and easy! It was easy with the guided prompts and questions in layman's terms
Date published: 2023-05-06
Rated 3 out of 5 by from Not yet user-friendly for out of country filers! You are still not user-friendly for non-resident filers. I am an US citizen, but have been living out of the US the last 20+ years. Entering foreign accounts should have been broken down first by country (with exchange rate used), and then by bank (I almost always have multiple accounts for each bank). I entered the foreign accounts info, but was not automatically routed to the foreign income section. I had to hunt for that.
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome I just want to be able to talk to a person so i can fix me return instead of asking the community
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax Turbo tax alerted me to an error and help to correct rejected tax filings
Date published: 2023-05-06
Rated 5 out of 5 by from Good product I have been using it for over ten years and it is a great product. Easy to use. I recommend you try it. You will love it.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax just keeps getting better. Love it! I've been using turbo tax now for over 10 years and it just keeps getting better. The ease of use is unparalleled. Love it!
Date published: 2023-05-06
Rated 3 out of 5 by from tax return 2023 I was under the impression that my taxes were complete and submitted on April 15. I found out on May 6 that my taxes weren't submitted!! I was really upset! Turbotax didn't contact me about this, I was trying to beat the April 18 deadline! They say you have a tax expert who checks your taxes, it didn't happen to me...and it costs $242 to send! I have used Turbotax for years and this is the first year that I am dissatisfied. As much as they charge, there should be someone who writes a quick text/email saying that your taxes have not been submitted.
Date published: 2023-05-06
Rated 5 out of 5 by from Great layout I am an experienced CPA and I really like the layout and functionality of Turbo Tax
Date published: 2023-05-06
Rated 2 out of 5 by from 2023 Review Show me the cost UP FRONT! Offer animations as an option and ask about additional services once
Date published: 2023-05-06
Rated 4 out of 5 by from Easy to use TurboTax is such an easy to use software. I really appreciated the support provided to me afterwards which assisted in me filing my returns.
Date published: 2023-05-06
Rated 5 out of 5 by from Makes filing your taxes simple and easy! It was easy with the guided prompts and questions in layman's terms
Date published: 2023-05-06
Rated 3 out of 5 by from Not yet user-friendly for out of country filers! You are still not user-friendly for non-resident filers. I am an US citizen, but have been living out of the US the last 20+ years. Entering foreign accounts should have been broken down first by country (with exchange rate used), and then by bank (I almost always have multiple accounts for each bank). I entered the foreign accounts info, but was not automatically routed to the foreign income section. I had to hunt for that.
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 537