TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax Review I waited until the last minute to file and was really nervous but Turbo Tax walked me through everything and made it really easy
Date published: 2023-04-19
Rated 5 out of 5 by from Tubo Tax Review Simple and Easy for students on a budget. Its Free
Date published: 2023-04-19
Rated 3 out of 5 by from Always Easy BUT Pricing Has Skyrocketed TurboTax is always easy to use and has great resources to ensure you're filing correctly. I am was shocked to get to the end and see the processing fee higher than I've ever seen it before. This year cost me way more than if I had them done by a tax professional, and is the most I've ever paid filing a simple tax return. Very disappointed with the pricing!
Date published: 2023-04-19
Rated 1 out of 5 by from Buggy software Turbo tax identified a "tax situation" that prevented me from e-filing. It could not tell me what it was. After 2 hours of working with two turbo tax support individuals it could not be resolved. Now I have to pay a real tax professional to identify the issue.
Date published: 2023-04-19
Rated 1 out of 5 by from If I could have given negative I would. Turbo Tax is backwards its almost like doing the pages manually one at a time.TaxAct beats Turbo By a mile its way easier to work and get the maximum deductibles. After everything it still wouldnt let me do my depreciation on more than just my house. I had numerous improvements that I needed to depreciate but it wouldnt take me to the appropraiate schedule even though i seardched for it
Date published: 2023-04-19
Rated 4 out of 5 by from I liked the W2 download info from Picture Hard to get live person on the phone. tttttttttttt
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Great! Easy to use and quick to go through the process. I highly recommend.
Date published: 2023-04-19
Rated 3 out of 5 by from not as easy as last year I whipped through last year's return with no problem. this year there were glitches and I'm getting back 1/4 of last year's return. Since I'm down to the wire, I've filed but plan to revisit and hope to file an ammendment soon
Date published: 2023-04-19
Rated 5 out of 5 by from Really Easy Taxes This is a great tool you can use without the need for anyone else's help to file taxes. You can file them for free yourself using this system. It's extremely user-friendly and makes tax filing easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy!! It was simple and quick to use. I was able to get it done without getting frustrated, unlike many others I've used before. Best of all it was completely FREE. Highly recommended.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 518
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review I waited until the last minute to file and was really nervous but Turbo Tax walked me through everything and made it really easy
Date published: 2023-04-19
Rated 5 out of 5 by from Tubo Tax Review Simple and Easy for students on a budget. Its Free
Date published: 2023-04-19
Rated 3 out of 5 by from Always Easy BUT Pricing Has Skyrocketed TurboTax is always easy to use and has great resources to ensure you're filing correctly. I am was shocked to get to the end and see the processing fee higher than I've ever seen it before. This year cost me way more than if I had them done by a tax professional, and is the most I've ever paid filing a simple tax return. Very disappointed with the pricing!
Date published: 2023-04-19
Rated 1 out of 5 by from Buggy software Turbo tax identified a "tax situation" that prevented me from e-filing. It could not tell me what it was. After 2 hours of working with two turbo tax support individuals it could not be resolved. Now I have to pay a real tax professional to identify the issue.
Date published: 2023-04-19
Rated 1 out of 5 by from If I could have given negative I would. Turbo Tax is backwards its almost like doing the pages manually one at a time.TaxAct beats Turbo By a mile its way easier to work and get the maximum deductibles. After everything it still wouldnt let me do my depreciation on more than just my house. I had numerous improvements that I needed to depreciate but it wouldnt take me to the appropraiate schedule even though i seardched for it
Date published: 2023-04-19
Rated 4 out of 5 by from I liked the W2 download info from Picture Hard to get live person on the phone. tttttttttttt
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Great! Easy to use and quick to go through the process. I highly recommend.
Date published: 2023-04-19
Rated 3 out of 5 by from not as easy as last year I whipped through last year's return with no problem. this year there were glitches and I'm getting back 1/4 of last year's return. Since I'm down to the wire, I've filed but plan to revisit and hope to file an ammendment soon
Date published: 2023-04-19
Rated 5 out of 5 by from Really Easy Taxes This is a great tool you can use without the need for anyone else's help to file taxes. You can file them for free yourself using this system. It's extremely user-friendly and makes tax filing easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy!! It was simple and quick to use. I was able to get it done without getting frustrated, unlike many others I've used before. Best of all it was completely FREE. Highly recommended.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 518